Vets Choice Radiology

Description

Name

Accounting & Billing Intern

Department/Group

Finance

Job Status

Part time - Remote (Southwest PA)

FLSA Classification

Non-exempt

Schedule

VCR operates 24/7, 365 days a year including weekends and holidays

Positions Supervised

None

Reports to

Anna Piazza, Billing Manager

Travel/On Call

Up to 5%

Founded in 2018, Vets Choice Radiology (VCR) is a leading full-service veterinary teleradiology company committed to diagnostic quality, white-glove service, and guaranteed turnaround times. With a network of more than 100 board-certified veterinary radiologists operating globally, VCR provides 24/7/365 interpretation services across radiographs, ultrasound, CT, and MRI - with a STAT guarantee of 1 hour or the read is free.

We are in an exciting phase of growth, investing in people, technology, and infrastructure to enhance patient care and meet the evolving needs of the veterinary profession.

Vets Choice Radiology is an Equal Opportunity Employer and does not discriminate. All employment decisions are based upon qualifications, merit, and business need.

Job Summary

Vets Choice Radiology is seeking a detail-oriented, organized, and motivated Accounting & Billing Intern to join our growing team. This is a fully remote, part-time position ideal for a high school or college student looking to gain experience in billing, finance, or business administration.

Essential Job Functions

• Apply discounts to appropriate patient cases
• Prepare and mail paper past-due statements
• Enter and post client payments accurately
• Answer incoming phone calls professionally
• Process credit card payments over the phone
• Organize and maintain the billing department email inbox
• Provide excellent customer service by phone and email
• Assist with soft collections by following up on outstanding balances
• Perform other administrative and billing support tasks as assigned

Qualifications, Education, and Experience

Required

• Strong attention to detail and organizational skills
• Excellent verbal and written communication skills
• Comfortable speaking with clients over the phone
• Basic computer proficiency, including Microsoft Office (Excel, Outlook, and Word)
• Ability to manage multiple tasks and prioritize work independently
• Reliable internet connection and a dedicated workspace

Preferred

• Previous customer service, administrative, or billing experience is a plus, but not required

Cognitive and Physical Demands

• Ability to sit for extended periods while working at a computer; prolonged use of keyboard, mouse, and screen required.
• Strong verbal and written communication skills; comfortable speaking with clients and answering phone calls throughout the workday.
• Ability to manage multiple tasks and prioritize work independently with strong attention to detail.
• Comfortable working independently in a remote environment.
• Reliable, self-directed work style with the ability to maintain a dedicated home workspace and stable internet connection.
  

Working Conditions

• Fully remote position
• Flexible part-time schedule 
• Hands-on experience with billing, customer service, and accounts receivable 
• VCR provides required computer equipment and monitors and partial reimbursement for internet service. Employees must maintain stable high-speed internet and a professional home office environment with minimal background noise to ensure effective communication and productivity.

Reasonable Accommodations

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodation may be made to help enable qualified individuals with disabilities to perform the essential functions.

Disclaimer

Employment with Vets Choice Radiology is at-will, which means that either the employee or the Company may terminate the employment relationship at any time, with or without cause, and with or without notice, unless otherwise required by law. Nothing in this job description or any other Company document or communication shall be construed as creating a contract of employment or a guarantee of continued employment. The Company reserves the right to modify, interpret, or apply this job description as it sees fit, in accordance with business needs and applicable laws.