Vetrics Group

Business Process Analyst Project Overview:
U.S. Customs and Border Protection (CBP) require usesupport with management consulting services to support the Investment Analysis Office (IAO) with management consulting services in business process transformation. Role Description: This role leads and supports business process improvement, reengineering, modernization, and transformation initiatives to enhance operational efficiency, effectiveness, and mission outcomes. Responsibilities include assessing complex business processes and performance across financial, workforce, and operational functions; facilitating requirements gathering and stakeholder engagement; conducting process modeling, workflow, risk, and cost analyses; and developing data-driven recommendations aligned with strategic objectives. The role supports enterprise-wide process integration, performance measurement, organizational change management, and implementation planning while producing executive briefings, operational documentation, and actionable insights to guide decision-making and continuous improvement. This position reports directly to the project manager and provides in-person support to the client located in the Washington, DC office. Responsibilities: • Lead or be a member of a team of analysts that applies process improvement, reengineering, modernization, or transformation principles, approaches, and methodologies that lead to increased efficiency or effectiveness in financial and operations management.   • Experienced in assessing process performance in complex environments, involving linkages between financial, staffing, and other support processes, and operational processes and outcomes. • Directs requirement collection and refinement efforts, to include interviews, surveys, working sessions, and focus group studies.  • Provides support for the design and implementation of new or enhancements to business processes.
• Supports coordination between multiple project teams to ensure enterprise-wide integration of reengineering efforts.  • Facilitates meetings to assist management in the development of clear statements of quantifiable goals, objectives, requirements, and metrics. • Ensures proposed process improvements align with strategic objectives and initiatives, and are compliant with appropriate policies, rules, and regulations.  • Experienced in developing realistic and practical implementation plans. • Conducts organizational studies and evaluations; conducts work simplification and measurement studies; and prepares operations, training, and procedural manuals to assist management in implementing ways to operate more efficiently and effectively.  • Familiar with developing and interpreting cost analysis, budget plans, and developing and presenting briefings to senior management.