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United Service

United Service

60 jobs near Columbus, OH

United Service Co.

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Customer Service & Operations Support Specialist

Topsfield, MA · On-site

$21.50 - $25/hr

United Service Company Location: Topsfield, MA (On-site) Type: Full-Time, Monday-Friday Be a Key Member of Our Service Team United Service Company is a family-owned regional leader in commercial ...

United Service Co.

Be Seen First

Customer Service & Operations Support Specialist

Topsfield, MA · On-site

$21.50 - $25/hr

United Service Company Location: Topsfield, MA (On-site) Type: Full-Time, Monday-Friday Be a Key Member of Our Service Team United Service Company is a family-owned regional leader in commercial ...

United Service Companies

HNL Warehouse Agent

Honolulu, HI · On-site

$17 - $17.50/hr

Aviation a United Service Company 3033 Aolele Street Honolulu, Hawaii 96819 About U.S. Aviation U.S. Aviation a United Service Companies, is a contracted ground handler for commercial airline ...

United Service Companies

Groundskeeper

Nantucket, MA · On-site

$17.25 - $22/hr

S. - We Use E-Verify United Service Companies is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all ...

United Service Companies

Groundskeeper

Nantucket, MA · On-site

$20/hr

S. - We Use E-Verify United Service Companies is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all ...

United Service Co.

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Commercial HVAC R Technician - SIGNING BONUS of $3,000-$5,000

Boston, MA · On-site

$70K - $120K/yr

United Service Co. (Topsfield, MA), with customers in Massachusetts (Boston/North Shore), Southern New Hampshire and Southern Maine Family owned business established in 1953 seeking experienced ...

United Service Co.

Be Seen First

Commercial HVAC R Technician - SIGNING BONUS of $3,000-$5,000

Boston, MA · On-site

$70K - $120K/yr

United Service Co. (Topsfield, MA), with customers in Massachusetts (Boston/North Shore), Southern New Hampshire and Southern Maine Family owned business established in 1953 seeking experienced ...

United Service Companies

Cafe Attendant

Nantucket, MA · On-site

$15.75 - $20.50/hr

United Service Companies is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all employees and applicants ...

United Service Companies

Bellman

Chicago, IL · On-site

United Service Companies is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all employees and applicants ...

United Service Companies

Housekeeping

Arlington, VA · On-site

$16 - $17/hr

Ability to work flexible schedules, including holidays and weekends United Service Companies is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide ...

United Service Companies

General Labor

Cicero, IL · On-site

$18 - $20/hr

United Service Companies also provides reasonable accommodations as required under the Pregnant Workers Fairness Act (PWFA) for limitations related to pregnancy, childbirth, or related medical ...

United Service Companies

General Labor

Orlando, FL · On-site

$14 - $16/hr

United Service Companies also provides reasonable accommodations as required under the Pregnant Workers Fairness Act (PWFA) for limitations related to pregnancy, childbirth, or related medical ...

United Service Companies

Housekeeping

Boston, MA · On-site

$20 - $21.75/hr

United Service Companies is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all employees and applicants ...

United Service Companies

Room Attendant

Chicago, IL · On-site

$14.50 - $18/hr

Supervisor, General Manager United Service Companies is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to ...

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Customer Service & Operations Support Specialist

Customer Service & Operations Support Specialist

United Service Co.

Topsfield, MA • On-site

$21.50 - $25/hr

Full-time

Medical, PTO

Posted 22 days ago

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Job description

Job Title: Customer Service & Operational Support Specialist

Company: United Service Company

Location: Topsfield, MA (On-site)

Type: Full-Time, Monday–Friday

Be a Key Member of Our Service Team

United Service Company is a family-owned regional leader in commercial refrigeration and restaurant equipment. We are looking for a Customer Service & Service Coordinator who wants to be more than just an employee—we want a key team member who will take ownership of our customer experience.

In this role, you are the vital link between our field technicians and our diverse client base. Whether you are assisting a local restaurant, a neighborhood grocery store, or a large-scale regional franchise, your professional support ensures their essential equipment stays running and their businesses stay successful.

Please Note: Our office includes a friendly dog on a daily basis. If you have allergies or concerns, please keep this in mind when applying.

Compensation & Benefits

  • Pay: $21.50–$25 per hour (Commensurate with experience)
  • Health Insurance: Health insurance coverage
  • Growth: Opportunity to grow within a stable, essential regional business
  • Time Off: Paid holidays and paid time off (PTO)

How You Will Support Our Mission

You will manage the "service lifecycle," ensuring every client across New England receives the reliable, friendly support we are known for.

  • Client Relations: Serve as the primary point of contact for local owners and corporate managers. You’ll handle inquiries with a patient, professional demeanor and provide proactive updates on service status.
  • Smart Dispatching: Coordinate the daily schedules of our field technicians. You will prioritize urgent needs—like a critical refrigeration failure at a grocery store—to minimize downtime for our clients.
  • Technician Support: Act as the "home base" for our field team, helping track inventory, order necessary parts, and ensure they have all the site details needed for a successful service call.
  • Operational Accuracy: Manage the administrative side of service, from opening work orders and maintaining accurate CRM records to processing final invoices and payments.

Qualifications

  • Customer Service Focus: 1–2 years of experience in a customer-facing or operational support role. You enjoy helping people and solving problems.
  • Strong Communicator: Excellent verbal and written skills; you can explain technical timelines clearly to non-technical customers.
  • Organized Multitasker: You can stay calm and focused in a fast-paced environment where priorities can shift quickly.
  • Tech Proficiency: Comfortable with Microsoft Office (Outlook, Excel). Experience with scheduling or CRM software is a major plus.
  • Reliability: Valid driver’s license and dependable transportation to our Topsfield office.

Join United Service Company

We take pride in our work and the people who do it. If you’re ready to bring your customer service skills to a team that values your contribution, we want to hear from you.

To Apply: Please submit your resume and a brief note about why you’re the right fit for our service team.

United Service Company is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Company Description

Started in 1953, United Service Co. is a family owned commercial HVAC company focused on refrigeration and restaurant equipment services. As our business continues to grow, we are looking to add key members to our team.