Uagc

The Admission Specialist I is responsible for enrolling students into various degree programs at UAGC. Student inquiries are received via email, live chat, text, and phone. Serving as the students advocate, they assist students through the enrollment process acting as a liaison between other university departments to ensure successful on-boarding of students into their academic experience. The role requires adherence to UAGC's core values, while working in a high energy, fast paced environment, demonstrating care in every interaction, utilizing the established process to maximize opportunity from inquiry to enrollment. The Admission Specialist I must demonstrate strong communication skills, maintain professionalism and uphold all UAGC policies with ethics and integrity.
Visa sponsorship is not available for this position.
Duties and Responsibilities:

• Initiate dialog with inquiring students.
• Evaluate student needs, interests, and goals, provide clear and accurate information to help students make informed decisions about their program or course, discuss fit and ability for the student to be successful.
• Present information regarding the school, program offerings, accreditation, cost, technology, and benefits specific to the prospective student in an accurate and ethical manner.
• Consistently achieves the expected goals and objectives for the role, including, daily student outreach, adherence to schedule, student availability, compliance, program knowledge, and ability to navigate tools provided by the university to support a best-in-class student experience.
• Professionally assists students through the enrollment process in accordance with UAGC policies and procedures, and in compliance with all applicable regulations and accrediting standards.
• Promote academic offerings to inquiring students based on student need, acts swiftly to respond based on established department expectations, conducting a needs-based assessment, supporting the progression of the student application through Day 21 of the first course to ensure student persistence and success.

Knowledge, Skills, and Abilities:

• Computer Skills: Proficient with Microsoft Office Suite; other systems knowledge.
• Writing and Communication Skills: Ability to effectively communicate with both internal and external stakeholders.
• Demonstrate high level attention to detail skills to ensure accuracy of student documents.
• Demonstrated ability to contribute to and foster a community grounded in trust and belonging, aligned with the UAGC Culture of Care.
• Knowledge of creating and maintaining an environment that supports academic, professional, and personal growth, enhancing the transformative student experience.
• Skilled in promoting opportunities for individuals to thrive.
• Ability to adapt in a changing environment.

The job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.
Minimum Qualifications:

• High school diploma or high school diploma equivalency is required.
• Minimum of 3 years of relevant experience, or equivalent combination of education and work experience.

Preferred Qualifications:

• Some college education.
• Relatable CRM experience.

Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!
The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click here.
Rate of Pay: $18.15-$22.69
Compensation Type: Salary at 1.0 full-time Equivalence (FTE)
Grade: 4
Compensation Guidance:
The Rate of Pay Field represents the University of Arizona's good faith and reasonable estimate of the range of possible compensation at the time of posting. The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity.
The Grade Range represents a full range of career compensation growth over time in this position and grade. The university offers compensation growth opportunities within its career architecture. To learn more about compensation, please review our Applicant Compensation Guide and our Total Rewards Calculator.
The grade range for this position is $18.15-$22.69. Each unit typically sets starting pay between the minimum and midpoint upon hire as reflected in the Rate of Pay field above.
Special Instructions to Applicant: The application window is anticipated to close on Tuesday, September 15, 2026 (11:59 PM MST).
Career Stream and Level: OC2
Job Family: Student Contact Center Support
Job Function: Student Services
Clery Language:
Notice of Availability of the Annual Security and Fire Safety Report:
In compliance with the Jeanne Clery Campus Safety Act (Clery Act), each year the University of Arizona releases an Annual Security Report (ASR) for each of the University's campuses. These reports disclose information including Clery crime statistics for the previous three calendar years and policies, procedures, and programs the University uses to keep students and employees safe, including how to report crimes or other emergencies and resources for crime victims. As a campus with residential housing facilities, the Main Campus ASR also includes a combined Annual Fire Safety report with information on fire statistics and fire safety systems, policies, and procedures.
Paper copies of the Reports can be obtained by contacting the University Compliance Office.