Tsawout First Nation

POSITION:                     Property Manager

HOURS OF WORK:     Monday to Friday 8:30 am – 4:30 pm

TERM: Two year F/T term position , with an opportunity for renewal based on funding

REPORTS TO:               Housing Manager

WAGE RANGE: $         $32 - $40 per hour

POSITION OVERVIEW

SȾÁUTW̱ First Nation is seeking a Property Manager to support the day-to-day management of community housing. Reporting to the Housing Manager, this position is responsible for tenancy administration, tenant communication, rent and arrears follow-up, housing inspections, maintenance and repair coordination, contractor scheduling, and maintaining accurate housing and property records.

The Property Manager will work closely with tenants, Housing staff, contractors, Finance, and other departments to ensure housing concerns are addressed in a timely and respectful manner. The successful candidate will be organized, dependable, comfortable managing multiple priorities, and committed to providing respectful, culturally safe and community-centred service.

POSITION SUMMARY

The Property Manager supports the day-to-day management of SȾÁUTW̱ First Nation housing, including tenant relations, rent and arrears follow-up, inspections, maintenance and repairs, contractor coordination, and housing records. The position works closely with tenants, staff, and contractors to help ensure homes are safe, well-maintained, and managed in a respectful and culturally safe manner.

KEY RESPONSIBILITIES

• Manage day-to-day housing and tenancy matters.
• Communicate with tenants regarding rent, inspections, maintenance, scheduled work, and housing responsibilities.
• Coordinate maintenance requests, repairs, contractors, and access to homes.
• Complete and coordinate housing inspections and follow up on identified repairs or safety concerns.
• Monitor rent payments and arrears and maintain accurate tenant and property records.
• Coordinate move-ins, move-outs, transfers, and changes in occupancy.
• Track work orders, contractor quotes, invoices, repair costs, and maintenance records.
• Respond to tenant concerns and complaints respectfully and professionally.
• Identify and escalate urgent health, safety, maintenance, or tenancy concerns to the Housing Manager.
• Support the long-term care and maintenance of SȾÁUTW̱ First Nation housing assets.

CORE COMPETENCIES

• Organization & Time Management – Able to manage multiple housing priorities and follow through on tasks.
• Communication & Relationship Building – Communicates clearly and respectfully with tenants, staff, contractors, and community members.
• Problem Solving & Initiative – Identifies concerns, finds practical solutions, and knows when issues need to be escalated.
• Community-Centred Service – Provides respectful, culturally safe service when working with community members.
• Property & Maintenance Awareness – Understands basic housing maintenance, repairs, inspections, and when specialized contractors are required.
• Financial & Records Management – Maintains accurate records, tracks costs, and reviews quotes, invoices, and supporting documentation.
• Health & Safety Awareness – Recognizes housing and property safety concerns and ensures appropriate follow-up.
• Confidentiality & Professional Judgment – Handles tenant and household information with discretion, fairness, and professionalism.

EDUCATION & EXPERIENCE

• Diploma, certificate, or equivalent experience in property management, housing administration, social housing, facilities management, business/public administration, or a related field.
• Experience managing or coordinating residential properties, tenancy matters, inspections, maintenance, records, budgets, or tenant communications.
• Knowledge of housing operations, tenant relations, rent and arrears tracking, work orders, maintenance coordination, and housing policies.
• Experience working with First Nations, Indigenous organizations, social/non-profit housing, or community-based services is an asset.
• Valid driver’s licence and access to reliable transportation may be required.

PREFERRED QUALIFICATIONS

• Previous experience coordinating housing maintenance, renovations, capital repairs, or asset management within a First Nation, Indigenous organization, public housing program, or community-based housing environment.
• Familiarity with residential construction, building-envelope repairs, plumbing, electrical, heating, ventilation, mould remediation, accessibility upgrades, or preventative maintenance planning.
• Experience preparing scopes of work, reviewing contractor quotes, tracking project budgets, coordinating inspections, and supporting project close-out documentation.
• Knowledge of procurement processes, contractor coordination, warranty tracking, insurance documentation, and safe work practices related to housing repairs or renovations.
• Experience using work order systems, spreadsheets, databases, digital filing systems, or project tracking tools to maintain accurate maintenance and renovation records.
• Training or certification in occupational health and safety, first aid, WHMIS, building inspection, construction management, project management, or a related area is an asset.
• Understanding of culturally safe service delivery and the importance of respectful communication when working in community members’ homes.

HOW TO APPLY

Interested candidates are invited to submit a cover letter and résumé outlining their qualifications and interest in the position. Email all applications attention to Monique Horne, Housing Manager at hrapplications@stautw.ca.

SȾÁUTW̱ First Nation is committed to building a workforce that reflects the community it serves. In accordance with Section 41 of the BC Human Rights Code, preference may be given to qualified Indigenous applicants, including Indigenous, Métis, and Inuit candidates.

All applicants are encouraged to self-identify in their application if they choose. Hiring decisions will be made based on merit, qualifications, and organizational needs, while supporting SȾÁUTW̱ First Nation’s commitment to Indigenous employment and self-determination.

OTHER FACTORS

Culture/Language

Respect for and working knowledge of the W̱SÁNEĆ culture and SENĆOŦEN language is required.

Personal Attributes

maintains strict confidentiality in performing their duties and demonstrates the following personal attributes: Respect, Empathy, Strength, Pride and Equality.

Our benefits package includes:

• Medical insurance
• Dental insurance
• Vision insurance
• Long-term disability insurance
• Life insurance

DEADLINE:  September 25, 2026 4:00 pm