Troutbeck Operator

Maintenance Technician Assistant ? Job Description

Full-Time

Location: Troutbeck Operator

Reports to Head Engineer

Pay Rate: $22.00 - $25.00/ hr. (based on experience)

About Troutbeck Operator

A cherished heritage of hospitality has been distilled into the spirit of welcome you feel within Troutbeck Operator. Created to delight and impress, Troutbeck Operator is sumptuously designed and restored, brimming with splendor and perfectly appointed in every detail. It is reflected in a world-class team whose personalized, anticipatory, and intimate service is geared towards providing a world-class guest experience.

Who We Are

We value our staff, our guests, and our community and are committed to preserving the environment we inhabit. Our culture is built on collaboration, dedication, and delivering best-in-class customer service. Details matter at Troutbeck Operator. We love what we do, and we love rolling up our sleeves to help each other in any department, in any way. When any one person or department succeeds, we all succeed!

Position Summary:
Experienced Maintenance Technician Lead with a strong background in hospitality facilities management. Skilled in overseeing preventive maintenance programs, leading maintenance teams, troubleshooting building systems, and ensuring exceptional guest experiences through safe and efficient property operations. Proven ability to manage work orders, maintain regulatory compliance, and reduce equipment downtime in hotel and resort environments.

Key Responsibilities

• Lead and supervise maintenance technicians and contractors.
• Perform and coordinate preventive maintenance programs.
• Troubleshoot and repair HVAC, plumbing, electrical, and mechanical systems.
• Respond to guest and emergency maintenance requests.
• Ensure compliance with safety, health, and building regulations.
• Manage work orders, maintenance schedules, and inventory.
• Inspect guest rooms, public areas, and back-of-house facilities.
• Assist with budgeting and capital improvement projects.
• Train and mentor maintenance team members.

ork Environment:

• Frequent standing, walking, bending, and lifting.
• Exposure to tools, machinery, and varying temperatures.

Who You Are

• You are a naturally service-minded and collaborative individual. You are always willing to jump in, roll up your sleeves, and lend a hand to any department with any task. ?Not my job? is not in your vocabulary.
• You are a professional both in presence and appearance. You easily build and maintain relationships with managers, peers, and the public alike. You understand what it means to be a Brand Ambassador!
• You are a proactive problem solver who understands that different mindsets and backgrounds lead to better solutions.
• You are punctual and accountable. You know that responsibility and reliability are key to success.
• You are a team player. When one of us succeeds ? We all succeed!

What We Offer:

• A benefit package which includes paid time off, medical + supplemental (ex-hospital indemnity), dental, vision, 401k, and an extensive employee assistance program.
• Employee discounts for food and rooms when you are not working. A complimentary meal for two is offered quarterly in our dining room, allowing you to experience our newest seasonal offering.
• Free family-style meals are served twice daily when you are working.
• An employee incentive program.
• A culture that values learning, development, and internal promotions when appropriate.