Trilux Tech

4 jobs near Columbus, OH

Title - IT Operations Manager Location - Onsite - San Diego, CA /Centennial, CO/ Omaha, NE/ Irvine, CA / Salt Lake City, UT / Edison, NJ / Overland Park, KS/ Las Vegas, NV. Contract - 3 months ...

IT Operations Manager

Trilux Tech LLC

San Diego, CA • On-site

Other

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

Title - IT Operations Manager
Location -
Onsite  - San Diego, CA /Centennial, CO/ Omaha, NE/ Irvine, CA / Salt Lake City, UT / Edison, NJ / Overland Park, KS/ Las Vegas, NV.

Contract - 3 months contract to Hire

Client : Digital Bank

Responsibilities:

  • Oversee 24x7 production support teams for and affiliates, user technical support, and production job schedules
  • Assist in the management of policy development and technology planning
  • Evaluate user needs and system functionality to confirm that systems meet the needs of individuals and projects
  • Develops, builds, and sustains a strong working relationship and partnership with IS Customers. Accountable for quality of services and solutions delivered
  • Manages the development, implementation, and maintenance of policies, objectives, short-and long-range planning; develops and implements projects and programs to assist in accomplishment of established goals
  • Develops effective, efficient, and rigorous processes and methodologies which include monitoring and reporting
  • Develops IS plans at tactical levels and then follows through on execution of plans. Develops system and organizational roadmaps that ensure business and service continuity
  • Ensure smooth operations of all IT systems and data security
  • Understand and track applicable regulatory and reporting requirements
  • Conduct periodic audits (based on policies and procedures) to ensure compliance with regulatory, enterprise security requirements
  • Assist in preparing the IT organization’s disaster recovery and business continuity plans, policies, and procedures
  • Work with senior management to enhance monitoring of critical applications and develop operational run books
  • Identify issues, trends, and opportunities to improve efficiency, cost effectiveness, and/or quality; develop recommendations and implement solutions to identified issues and opportunities
  • Establish a stable performance environment by monitoring and analyzing problems
  • Ensure problems are identified and solved as rapidly and efficiently as possible
  • Provide and manage utilization and capacity monitoring of all networks, data storage, servers, and phones for management reporting and planning
    • provides estimates, forecasting and work planning assistance
       

      Requirements:

      • Bachelor’s degree or equivalent in Information Technology, or related field 
      • 7+ years'''''''''''''''' experience working in an IT Operations production support role in an enterprise environment
      • 2+ years'''''''''''''''' leadership experience
      • Demonstrated experience as a hands-on technical manager, actively involved in designing, developing, and implementing technical solutions, with a proven ability to lead and mentor a team of technical professionals
      • Familiarity working with enterprise project planning and resourcing
      • Internal and external customer-facing production support experience
      • Familiarity with various monitoring solutions like Solarwinds, Dynatrace, and DefenseStorm
      • Knowledgeable with a variety of infrastructure technologies: Windows, VMware
      • Active Directory
      • Ability to support 24x7 operations
      • Detail-oriented, with superior verbal and written communication skills
      • Strong critical thinker with problem solving aptitude
      • Excellent organizational skills with the ability to juggle multiple tasks at once
      • Proactive mindset

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