Trax USA is currently recruiting for an Aviation Product Support Specialist to join our eMRO application team. This position requires a firm understanding of the aviation field working with (or ...
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29 Trax Usa Jobs Hiring Near You
Trax USA is currently recruiting for an Aviation Product Support Specialist to join our eMRO application team. This position requires a firm understanding of the aviation field working with (or ...
Description Trax USA is currently recruiting for an Aviation Product Support Specialist to join our eMRO application team. This position requires a firm understanding of the aviation field working ...
Description Trax USA is currently recruiting for an Aviation Product Support Specialist to join our eMRO application team. This position requires a firm understanding of the aviation field working ...
Description Job Summary Trax USA Corp is seeking a dynamic and experienced Sales Manager to join our growing team and support the Americas region. The ideal candidate will bring a strong background ...
Description Job Summary Trax USA Corp is seeking a dynamic and experienced Sales Manager to join our growing team and support the Americas region. The ideal candidate will bring a strong background ...
Trax USA is currently recruiting for an Aviation Product Specialist to join our eMRO application team. This position requires a firm understanding of the aviation field working with (or similar to ...
Quick apply
Trax USA is currently recruiting for an Aviation Product Specialist to join our eMRO application team. This position requires a firm understanding of the aviation field working with (or similar to ...
Description Trax USA is currently recruiting for an Aviation Product Specialist to join our eMRO application team. This position requires a firm understanding of the aviation field working with (or ...
Description Trax USA is currently recruiting for an Aviation Product Specialist to join our eMRO application team. This position requires a firm understanding of the aviation field working with (or ...
Sales Manager (Americas)
Coral Gables, FL · On-site
Job Summary Trax USA Corp is seeking a dynamic and experienced Sales Manager to join our growing team and support the Americas region. The ideal candidate will bring a strong background in aircraft ...
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Sales Manager (Americas)
Coral Gables, FL · On-site
Job Summary Trax USA Corp is seeking a dynamic and experienced Sales Manager to join our growing team and support the Americas region. The ideal candidate will bring a strong background in aircraft ...
Product Support Specialist Intern
Coral Gables, FL · On-site
$14.25 - $18.25/hr
TRAX USA Corp is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, disability, veteran status, and ...
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Product Support Specialist Intern
Coral Gables, FL · On-site
$14.25 - $18.25/hr
TRAX USA Corp is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, disability, veteran status, and ...
Product Support Specialist Intern
Coral Gables, FL · On-site
$14.25 - $18.25/hr
TRAX USA Corp is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, disability, veteran status, and ...
Product Support Specialist Intern
Coral Gables, FL · On-site
$14.25 - $18.25/hr
TRAX USA Corp is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, disability, veteran status, and ...
Senior Java Developer
Miami, FL · On-site
$54.75 - $69.75/hr
Senior Java Developer Miami, FL ( Description Trax USA Corpis seeking an experiencedSenior Java Developerto join our Development team supporting a Tier 1 customer. In this role, you will design and ...
Senior Java Developer
Miami, FL · On-site
$54.75 - $69.75/hr
Senior Java Developer Miami, FL ( Description Trax USA Corpis seeking an experiencedSenior Java Developerto join our Development team supporting a Tier 1 customer. In this role, you will design and ...
Product Manager
Coral Gables, FL · Remote
TRAX USA Corp is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, disability, veteran status, and ...
Product Manager
Coral Gables, FL · Remote
TRAX USA Corp is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, disability, veteran status, and ...
Senior Java Developer
Miami, FL · On-site
$54.75 - $69.75/hr
Trax USA Corp is seeking an experienced Senior Java Developer to join our Development team supporting a Tier 1 customer. In this role, you will design and develop robust backend systems that power ...
Quick apply
Senior Java Developer
Miami, FL · On-site
$54.75 - $69.75/hr
Trax USA Corp is seeking an experienced Senior Java Developer to join our Development team supporting a Tier 1 customer. In this role, you will design and develop robust backend systems that power ...
Product Manager
Coral Gables, FL · On-site
TRAX USA Corp is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, disability, veteran status, and ...
Quick apply
Product Manager
Coral Gables, FL · On-site
TRAX USA Corp is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, disability, veteran status, and ...
Senior Java Developer
Miami, FL · Remote
$54.75 - $69.75/hr
Description Trax USA Corp is seeking an experienced Senior Java Developer to join our Development team supporting a Tier 1 customer. In this role, you will design and develop robust backend systems ...
Senior Java Developer
Miami, FL · Remote
$54.75 - $69.75/hr
Description Trax USA Corp is seeking an experienced Senior Java Developer to join our Development team supporting a Tier 1 customer. In this role, you will design and develop robust backend systems ...
Technical Writer
Coral Gables, FL · On-site
TRAX USA Corp., a global leader in aviation maintenance software, seeks a Technical Writer to join the Technical Writing team. Technical Writers are responsible for providing effective information ...
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Technical Writer
Coral Gables, FL · On-site
TRAX USA Corp., a global leader in aviation maintenance software, seeks a Technical Writer to join the Technical Writing team. Technical Writers are responsible for providing effective information ...
Technical Program Manager
Miami, FL · On-site
$123.40K - $159.70K/yr
TRAX USA Corp is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, disability, veteran status, and ...
Quick apply
Technical Program Manager
Miami, FL · On-site
$123.40K - $159.70K/yr
TRAX USA Corp is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, disability, veteran status, and ...
Technical Program Manager
$123.40K - $159.70K/yr
TRAX USA Corp is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, disability, veteran status, and ...
Technical Program Manager
$123.40K - $159.70K/yr
TRAX USA Corp is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, disability, veteran status, and ...
Technical Writer
Coral Gables, FL · On-site
Description TRAX USA Corp., a global leader in aviation maintenance software, seeks a Technical Writer to join the Technical Writing team. Technical Writers are responsible for providing effective ...
Technical Writer
Coral Gables, FL · On-site
Description TRAX USA Corp., a global leader in aviation maintenance software, seeks a Technical Writer to join the Technical Writing team. Technical Writers are responsible for providing effective ...
Trax is hiring a Product Specialist to join our growing team in the Sydney, Australia region. This position requires a firm understanding of the aviation field working with (or similar to) Technical ...
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Trax is hiring a Product Specialist to join our growing team in the Sydney, Australia region. This position requires a firm understanding of the aviation field working with (or similar to) Technical ...
Trax is hiring a Product Specialist to join our growing team in Amsterdam. This position requires a firm understanding of the aviation field working with (or similar to) Technical Records ...
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Trax is hiring a Product Specialist to join our growing team in Amsterdam. This position requires a firm understanding of the aviation field working with (or similar to) Technical Records ...
Trax is hiring a Product Specialist to join our growing team in the EMEA region. This position requires a firm understanding of the aviation field working with (or similar to) Technical Records ...
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Trax is hiring a Product Specialist to join our growing team in the EMEA region. This position requires a firm understanding of the aviation field working with (or similar to) Technical Records ...
TRAX USA Jobs Information
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Full-time
Posted 16 days ago
Job description
Description:
Trax USA is currently recruiting for an Aviation Product Support Specialist to join our eMRO application team. This position requires a firm understanding of the aviation field working with (or similar to) Technical Records, Engineering, Maintenance and/or Software Implementation to effectively contribute to the training and management of our product. The Product Specialist is responsible for learning our products, assisting in the development of documentation, conducting training, resolving technical and software problems and delivering excellent customer service. Trax is a highly collaborative environment where Product Specialists work very closely with other team members and clients to solve problems.
The Product Specialist will frequently communicate and work alongside our Programming teams, QA, Technical Writing & IT. The role involves excellent communication and technical skills to act as a liaison between our Programming Department and our Airline Customers.
Key Responsibilities
- Act as a liaison between airline customers and programming department by answering phone calls and correspondence (Help Desk function)
- Identify, research and resolve technical and software problems
- Track and monitor customer issues to ensure a timely response and resolution
- Liaison with our Development Department to document customer specifications
- Test software program modifications and resolutions to report technical problems
- Liaison with Technical Writing Department to develop documentation of new program features
- Customer training (on-site or at Trax location).
- Ability to travel domestic/international is required for on-site training assignments.
- On-call service for customer emergencies
- Experienced agents take on customer implementation projects
- Other duties as assigned.
Educational and Skills Requirements
- Bachelor’s degree in aviation or related field OR at least 2-3 years of experience in the aviation field working with (or similar to) Technical Records, Engineering, Maintenance and/or Software Implementations.
- Travel 50%+ (Domestically & Internationally) and a valid Passport are required.
- Previous experience in the aviation field.
- Must be tech savvy (possess computer skills).
- Must be able to travel domestically and internationally; short term/long term.
- Adapt a friendly and helpful attitude when assisting our airline customers.
- Outstanding Communication skills – both verbal and written.
- Strong attention to detail.
- Experience using other aviation software highly preferred.
- Multilingual is a plus.
Job type: Full time / Salaried
Job Level: Entry-mid
Job Location: Fully Onsite - Coral Gables
Job Shift: First - 8a - 5p
Remote: No
TRAX Technology powers the safe operation of tens of thousands of aircraft for hundreds of aircraft operators worldwide. Our customers include several of the world’s largest airlines as well as most low-cost carriers and large MROs, all of which operate & maintain the safest fleets at a very efficient cost structure in the industry. As a mission-critical system, our technologies are vital to the success of their business. Therefore, TRAX is constantly investing & innovating to ensure our applications remain best-of-breed / best-in-class in the industry to ensure we remain the market leader. We are only as good as our last implementation; everything is on the line with each project.
TRAX USA Corp is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, disability, veteran status, and other protected characteristics. We maintain a drug-free and tobacco-free workplace and perform pre-employment background checks.
About TRAX USA
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