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Wags Club

Wags Club

20 jobs near Columbus, OH

GUEST SERVICES TEAM (THE WAGS CLUB LUXURY PET RESORT)

The Wags Club

Dallas, TX

$14 - $16/hr

Full-time

Medical, Dental, Vision

Re-posted 14 days ago

Job description

THE WAGS CLUB IS COMING TO TEXAS!

Join the Launch Team for Dallas' Newest Luxury Pet Resort


Full-Time | Starting Pay: $14-$16 per hour DOE
Multiple Positions Available


For more than 13 years, The Wags Club has delivered exceptional pet care and customer service to thousands of pet owners throughout Los Angeles.

Now we're bringing that same luxury experience to Dallas.

We're searching for Guest Services Team Leads to help launch our first Texas location and play a key role in creating the guest experience that will define our brand for years to come.

This is more than a front desk position.

This is an opportunity to help establish the culture, service standards, and hospitality experience of a luxury pet resort from day one.


Why Join The Wags Club?

Founding team member of our first Texas location
Help launch a proven 13-year Los Angeles success story
Luxury daycare, boarding, grooming, and spa environment
Opportunity for future advancement
Help shape the culture and standards of a new facility


What You'll Do

As a Guest Services Team Lead, you'll be one of the first people our guests meet and one of the most important ambassadors of our brand.

You'll assist clients with reservations, check-ins, check-outs, daycare, boarding, grooming, and membership services while helping ensure the front desk operates smoothly and professionally each day.

This is a fast-paced hospitality position that requires strong communication, organization, and problem-solving skills. You'll help support team members, manage multiple priorities, resolve guest concerns, answer questions, and maintain the high standards expected of a luxury pet resort.

The ideal candidate enjoys working with both people and pets and takes pride in creating exceptional experiences even during busy periods.


Qualifications

Strong customer service experience
Leadership experience preferred
Excellent communication and organizational skills
Ability to multitask in a fast-paced environment
Professional appearance and demeanor
Hospitality, retail leadership, veterinary, or pet-care experience is a plus
Passion for delivering exceptional guest experiences

Benefits Include

Health, Dental, and Vision benefits available after the introductory employment period
Free daycare for your dog while you're working
50% employee discount on additional services
Opportunities for growth and advancement
The opportunity to help build a flagship Texas location from day one


Ready to become part of the founding team?

Apply through this posting and tell us about your customer service and leadership experience, and why you'd be a great fit for The Wags Club. Qualified candidates will be contacted directly to schedule an interview as we build our Dallas launch team.

Apply