Storage Place

Property Manager – The Storage Place
Compensation: $17.00 - $20.00 per hour
Job Type: Hourly, Full-Time
Schedule: Monday - Friday | 9 AM – 5 PM

The Storage Place is a third-generation, family-owned self-storage company based in Texas, with 27 locations across the DFW Metroplex and East Texas. We believe success comes from fostering meaningful relationships—with our employees and the customers we serve. We’re passionate about growth, both for our business and for the people who help run it every day.

Want to learn more? Visit us at www.thestorageplace.org.

No Self-Storage Experience? No Problem!
We provide comprehensive training to equip you with the tools and resources needed to succeed in property management. Previous experience in hotel management, hospitality, customer service, or other property management-related roles is beneficial and preferred but not required.

What We Offer

• Dedicated and accessible owners and management who support employees, customers, and vendors
• Competitive pay with performance reviews and potential raises every six months
• Paid holidays and PTO
• Monthly bonus opportunities
• Company-provided gear, tools, and equipment

Why You’ll Love This Job

• Autonomy: You’ll manage your daily tasks mostly independently while still having strong support from leadership.
• Leadership Collaboration: You’ll work closely with the Regional Director, Customer Accounts Manager, and Owners to make decisions and keep your property running smoothly.
• Consistent Support: Expect weekly check-ins from Owners or the Regional Director to provide supplies, resolve issues, and offer guidance. Help is always one phone call away.
• Manageable Pace: Our business operates at a steady, sustainable rhythm—busy enough to stay engaged.

Key Responsibilities

• Answer customer calls promptly, providing cheerful, patient, and solution-driven service
• Build and maintain customer relationships, focusing on growth and retention
• Ensure the property is clean, safe, and well-maintained through regular inspections and upkeep
• Perform general maintenance tasks: cleaning units, sweeping, changing light bulbs, adding/removing locks, picking up trash, and more
• Manage daily operations, including customer move-ins and move-outs, processing payments, tracking delinquencies, vendor coordination, and sales assistance for unit rentals and moving supplies
• Operate and sell UHAUL services at designated locations
• Conduct marketing outreach to attract potential customers and match them with the right unit size and rate
• Utilize computers and software for data entry, email communication, and record-keeping

Qualifications

• Valid driver’s license and reliable transportation
• Availability to work scheduled hours
• Intermediate computer proficiency
• Strong communication and organizational skills
• Initiative-driven mindset with a customer service focus
• High school diploma or equivalent

How to Apply

• The hiring process includes an initial phone conversation with the Regional Director of Property Management, followed by an in-person interview with the Regional Director of Property Management and/or an Owner, on-site Property Manager or Customer Account Manager.
• Submit Resume

The Storage Place is an Equal Opportunity Employer.

Applicants must be authorized to work in the United States for any employer.

Applicants must be able to pass a background check.

www.TheStoragePlace.org