The Premium Services Manager leads the strategy, retention, and growth of Tepper Sports & Entertainment's premium membership portfolio while delivering exceptional experiences for some of the ...
Tepper Sports & Entertainment
21 jobs near Columbus, OH
The Premium Services Manager leads the strategy, retention, and growth of Tepper Sports & Entertainment's premium membership portfolio while delivering exceptional experiences for some of the ...
Shifts range from 3 to 12 hours on event days. * Assist in the event day operation of the Tepper Sports & Entertainment Ticket Office through: * Gate Manager : Assist Ticket Takers at the gates ...
Shifts range from 3 to 12 hours on event days. * Assist in the event day operation of the Tepper Sports & Entertainment Ticket Office through: * Gate Manager : Assist Ticket Takers at the gates ...
Sports Field Technician
Charlotte, NC · On-site
$19.25 - $26.25/hr
... Tepper Sports and Entertainment, including Bank of America Stadium. Primary Responsibilities * Support the Sports Field Management department staff for daily maintenance and field preparation.
Sports Field Technician
Charlotte, NC · On-site
$19.25 - $26.25/hr
... Tepper Sports and Entertainment, including Bank of America Stadium. Primary Responsibilities * Support the Sports Field Management department staff for daily maintenance and field preparation.
Intern - Motion Graphics
Charlotte, NC · On-site
Internship (Non-Exempt) Position Summary The Motion Graphics Intern will support the Creative Services team in shaping visual storytelling for Tepper Sports & Entertainment (Carolina Panthers and ...
Intern - Motion Graphics
Charlotte, NC · On-site
Internship (Non-Exempt) Position Summary The Motion Graphics Intern will support the Creative Services team in shaping visual storytelling for Tepper Sports & Entertainment (Carolina Panthers and ...
Infrastructure Support Engineer
Charlotte, NC · On-site
$105K - $137K/yr
Reports to the Director of Infrastructure Status: Full-Time (Exempt) Position Summary The Infrastructure Support Engineer provides hands-on technical support for Tepper Sports & Entertainment's core ...
Infrastructure Support Engineer
Charlotte, NC · On-site
$105K - $137K/yr
Reports to the Director of Infrastructure Status: Full-Time (Exempt) Position Summary The Infrastructure Support Engineer provides hands-on technical support for Tepper Sports & Entertainment's core ...
Systems Administrator
Charlotte, NC · On-site
... Tepper Sports & Entertainment's server, virtualization, and cloud environments. This role focuses heavily on virtualized infrastructure, Azure-based services, identity management through Entra ID ...
Systems Administrator
Charlotte, NC · On-site
... Tepper Sports & Entertainment's server, virtualization, and cloud environments. This role focuses heavily on virtualized infrastructure, Azure-based services, identity management through Entra ID ...
... Tepper Sports & Entertainment. This role serves as the senior leader for event programming, ensuring seamless integration between sales, event services, operations, and marketing to deliver ...
... Tepper Sports & Entertainment. This role serves as the senior leader for event programming, ensuring seamless integration between sales, event services, operations, and marketing to deliver ...
Brand Ambassador - Marketing CLTFC
Charlotte, NC · On-site
$14.25 - $18.25/hr
Charlotte FC is owned by David Tepper and is a part of Tepper Sports & Entertainment, which also includes Bank of America Stadium and the Carolina Panthers. For more information, visit ...
New
Brand Ambassador - Marketing CLTFC
Charlotte, NC · On-site
$14.25 - $18.25/hr
Charlotte FC is owned by David Tepper and is a part of Tepper Sports & Entertainment, which also includes Bank of America Stadium and the Carolina Panthers. For more information, visit ...
New
Producer - Control Room
Charlotte, NC · On-site
$121K - $123K/yr
Tepper Sports & Entertainment is an equal opportunity at-will employer and do not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex ...
Producer - Control Room
Charlotte, NC · On-site
$121K - $123K/yr
Tepper Sports & Entertainment is an equal opportunity at-will employer and do not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex ...
HVAC Technician
Charlotte, NC · On-site
Tepper Sports & Entertainment is an equal opportunity at-will employer and do not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex ...
HVAC Technician
Charlotte, NC · On-site
Tepper Sports & Entertainment is an equal opportunity at-will employer and do not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex ...
Game Day/Events in stadium which may include inclement weather Tepper Sports & Entertainment is an equal opportunity at-will employer and do not discriminate against any employee or applicant for ...
Game Day/Events in stadium which may include inclement weather Tepper Sports & Entertainment is an equal opportunity at-will employer and do not discriminate against any employee or applicant for ...
As an extension of Tepper Sports and Entertainment, the Guest Experience Team is committed to providing excellent customer service to guests visiting Bank of America Stadium. Each member of the Guest ...
As an extension of Tepper Sports and Entertainment, the Guest Experience Team is committed to providing excellent customer service to guests visiting Bank of America Stadium. Each member of the Guest ...
Security Officer
Charlotte, NC · On-site
$15.75 - $18.50/hr
Tepper Sports & Entertainment is an equal opportunity at-will employer and do not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex ...
Security Officer
Charlotte, NC · On-site
$15.75 - $18.50/hr
Tepper Sports & Entertainment is an equal opportunity at-will employer and do not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex ...
Security Officer
Charlotte, NC · On-site
$15.75 - $18.50/hr
Tepper Sports & Entertainment is an equal opportunity at-will employer and do not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex ...
Security Officer
Charlotte, NC · On-site
$15.75 - $18.50/hr
Tepper Sports & Entertainment is an equal opportunity at-will employer and do not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex ...
Tepper Sports & Entertainment is an equal opportunity at-will employer and do not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex ...
Tepper Sports & Entertainment is an equal opportunity at-will employer and do not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex ...
Intern - Technology
Charlotte, NC · On-site
$14.75 - $19.50/hr
Tepper Sports & Entertainment is an equal opportunity at-will employer and do not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex ...
Intern - Technology
Charlotte, NC · On-site
$14.75 - $19.50/hr
Tepper Sports & Entertainment is an equal opportunity at-will employer and do not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex ...
Tepper Sports & Entertainment is an equal opportunity at-will employer and do not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex ...
Tepper Sports & Entertainment is an equal opportunity at-will employer and do not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex ...
Tepper Sports & Entertainment is an equal opportunity at-will employer and do not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex ...
Tepper Sports & Entertainment is an equal opportunity at-will employer and do not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex ...
Position : Senior Producer, Production Operations Department: Broadcasting Reporting Relationship: Director, Digital Video Status: Full-Time (Exempt) Position Summary The Carolina Panthers Sr. ...
Position : Senior Producer, Production Operations Department: Broadcasting Reporting Relationship: Director, Digital Video Status: Full-Time (Exempt) Position Summary The Carolina Panthers Sr. ...
Position : Manager, Social Media Platforms Department: Content (Social and Digital Strategy) Reporting Relationship: Reports to the Director, Social and Digital Strategy Status: Full-time (Exempt ...
Position : Manager, Social Media Platforms Department: Content (Social and Digital Strategy) Reporting Relationship: Reports to the Director, Social and Digital Strategy Status: Full-time (Exempt ...
Full-time
Posted 4 days ago
Job description
Position: Premium Services Manager
Department:Premium
Reports To: Director - Premium Services
Status:Full-Time (Exempt)
Position Summary:
The Premium Services Manager leads the strategy, retention, and growth of Tepper Sports & Entertainment's premium membership portfolio while delivering exceptional experiences for some of the organization's most valued members and partners. Reporting to the Director of Premium Services, this role will help guide the evolution of the premium business through stadium renovations, new premium offerings, enhanced member benefits, and innovative hospitality experiences designed to redefine the future of Bank of America Stadium.
Primary Responsibilities
Qualifications
Skills & Competencies
Work Environment
Tepper Sports & Entertainment is an equal opportunity at-will employer and do not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin.
Department:Premium
Reports To: Director - Premium Services
Status:Full-Time (Exempt)
Position Summary:
The Premium Services Manager leads the strategy, retention, and growth of Tepper Sports & Entertainment's premium membership portfolio while delivering exceptional experiences for some of the organization's most valued members and partners. Reporting to the Director of Premium Services, this role will help guide the evolution of the premium business through stadium renovations, new premium offerings, enhanced member benefits, and innovative hospitality experiences designed to redefine the future of Bank of America Stadium.
Primary Responsibilities
- Lead the retention, revenue growth, and overall success of Tepper Sports & Entertainment's premium membership portfolio, driving renewal performance, member engagement, and long-term account value.
- Develop and lead a high-performing Premium Services team while partnering cross-functionally to support premium product growth, stadium transformation initiatives, and the delivery of best-in-class hospitality experiences.
- Serve as a strategic business leader, utilizing member insights, operational analytics, and industry trends to influence retention strategies, enhance premium offerings, and support the continued growth of a multi-million-dollar premium hospitality business.
Qualifications
- 6+ years of experience in premium services, hospitality, account management, customer success, business development, or sports and entertainment.
- Proven success managing high-value client relationships, driving retention, and supporting revenue growth.
- Experience leading, developing, and holding teams accountable to clear goals and service standards.
- Highly organized, strategic, and detail-oriented with strong follow-through and operational discipline.
- Strong business acumen with the ability to analyze trends, identify opportunities, and drive results.
- Exceptional communication, relationship-building, and problem-solving skills.
- Experience with CRM and ticketing platforms such as Salesforce, KORE, Archtics, Ticketmaster, or similar systems preferred.
- Ability to work evenings, weekends, and holidays as required by the event schedule.
Skills & Competencies
- Excellent organizational skills and attention to detail
- Exceptional organizational, communication, and leadership skills.
- Ability to thrive in a fast-paced environment while managing multiple priorities.
- Demonstrated sound judgment, professionalism, and accountability.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Commitment to the values and standards of Tepper Sports & Entertainment.
Work Environment
- This job operates in a professional office environment (mostly office environment, outside in a stadium facility at times which may include inclement weather conditions).
Tepper Sports & Entertainment is an equal opportunity at-will employer and do not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin.