Voice Engineer (VoIP)
TITLE: Voice Engineer (VoIP) - Unique Opportunity - Must be a US Citizen and in the US Salary: $75,000 - $100,000 DOE Location: Green Bay, WI - Relocation Assistance
The Network Engineer II on the Network Services Team will support platforms that support both wireless operations throughout their life-cycle. This position will also be responsible for new technology and product research, as well as, providing plans on how to implement new technology in our network.
What you'll be doing:
- Under minimal supervision, the Network Engineer II on the Network Services Team will support voice centric platforms deployed by our company for both wireless and wireline operations.
- Will be responsible for RCA for major outages.
- This role is responsible for providing support for Operations, Administration, Maintenance and Provisioning as well as responsible for new technology and product research implementation and design.
- Current platform vendors include: Broadsoft, Ribbon SBC/STP, Mavenir IMS, Dialogic MGW, Dell and Cisco servers.
- Additional responsibilities may include sysadmin duties, scripting, troubleshooting assistance to entry and mid-level network engineers.
- Must be able to resolve telephony network issues with minimal assistance.
- Perform network design and OAM/P for voice centric elements.
- Installs, admins, configures and maintains network management systems including operating systems and related software.
- Provide on-call support to resolve troubles outside of normal business hours.
- Works with monitoring team in managing applications, device availability, network conditions / status, system reliability & performance, and maintenance programs.
- Manage network hardware, supporting systems and network additions / upgrades.
- MOP Creation and implementation and review.
- RCA documentation and reporting for critical network outages.
- Other duties as assigned
What we're looking for:
- Effective verbal and written communication skills with Sr. Management, as well as fellow engineers and vendors.
- Analytical and logical problem solving.
- Expert knowledge of voice core platforms, call flows and protocol stacks:
- SBC, STP, IMS, MGW, MGCF, and voice application servers
- Advanced understanding of voice delivery over both TDM and IP based networks.
- SS7, ISUP, SIGTRAN, SIP/SDP, RTP, IP Routing/Switching and QoS
- Telephony Circuit architecture: OC192 – OC3, DS3, DS1 etc