Techdoquest

Education: BE/BTech

Experience: 8 to 10 Years

Primary Tasks

Task 1 – Grooming / Managing Action Items within Planview (working with the extended team to get updates and ensure timely responses)

Task 2 – Planview training / support (helping the broader team learn to utilize a new tool)

Task 3 – BRD/BPD Authoring

Key Responsibilities

Planview Action Item Governance

• Own the grooming, tracking, and management of action items within Planview to ensure each item has a clear owner, target date, dependency status, and closure plan.
• Coordinate with the extended cross-functional team to obtain timely updates, remove follow-up gaps, and maintain accurate action status for leadership and project governance reviews.
• Monitor overdue, aging, and high-priority action items and proactively escalate risks or blockers to ensure timely response and business continuity.

Planview Training and Functional Support

• Provide Planview training, guidance, and day-to-day support to the broader team, especially for members who are new to the tool or process.
• Help users understand tool navigation, action item updates, reporting expectations, workflow discipline, and best practices to improve adoption and data quality.
• Act as the first-level support point for Planview usage queries, process clarifications, and recurring enablement needs across the team.

BRD/BPD Documentation and Process Authoring

• Author and maintain Business Requirement Documents (BRD) and Business Process Documents (BPD) by capturing business needs, process flows, stakeholder inputs, assumptions, and acceptance criteria.
• Collaborate with business, delivery, and functional stakeholders to validate requirements, document current-state and future-state processes, and ensure alignment with project scope.
• Ensure BRD/BPD documents are structured, traceable, review-ready, and suitable for sign-off, implementation planning, and downstream execution by delivery teams.

Expected Business Impact

• Improves governance discipline by ensuring action items are visible, current, and closed within agreed timelines.
• Enhances team productivity and Planview adoption through practical training, structured support, and tool/process awareness.
• Strengthens requirement clarity and delivery quality through well-authored BRD/BPD documentation that supports stakeholder alignment and execution readiness.