People First Culture Company Overview If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep ...
TeamLogic IT
8 jobs near Harrison, NY
People First Culture Company Overview If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep ...
Level I Technician
Harrison, NY · On-site
People First Culture Company Overview If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep ...
Level I Technician
Harrison, NY · On-site
People First Culture Company Overview If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep ...
Level I Technician
Harrison, NY · On-site
People First Culture Company Overview If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep ...
Level I Technician
Harrison, NY · On-site
People First Culture Company Overview If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep ...
MSP Level III Tech / Sr Systems Engineer
Yonkers, NY · Hybrid
$70K - $90K/yr
Profit Sharing Company Overview If you have a background in IT, a skillset in cybersecurity and a determined mindset to tackle a different challenge every day, you'll enjoy being part of TeamLogic IT ...
MSP Level III Tech / Sr Systems Engineer
Yonkers, NY · Hybrid
$70K - $90K/yr
Profit Sharing Company Overview If you have a background in IT, a skillset in cybersecurity and a determined mindset to tackle a different challenge every day, you'll enjoy being part of TeamLogic IT ...
MSP Level III Tech / Sr Systems Engineer
Yonkers, NY · On-site
$70K - $90K/yr
Profit Sharing Company Overview If you have a background in IT, a skillset in cybersecurity and a determined mindset to tackle a different challenge every day, you'll enjoy being part of TeamLogic IT ...
MSP Level III Tech / Sr Systems Engineer
Yonkers, NY · On-site
$70K - $90K/yr
Profit Sharing Company Overview If you have a background in IT, a skillset in cybersecurity and a determined mindset to tackle a different challenge every day, you'll enjoy being part of TeamLogic IT ...
Level II Technician
Yonkers, NY · On-site
$65K/yr
People First Culture Company Overview If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep ...
Level II Technician
Yonkers, NY · On-site
$65K/yr
People First Culture Company Overview If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep ...
MSP Level 3 Technician
Westport, CT · On-site
$65K - $85K/yr
At TeamLogic IT, you'll have the opportunity to work on diverse and challenging projects, enhance your technical skills, and make a meaningful impact on our clients' businesses. If you have a strong ...
MSP Level 3 Technician
Westport, CT · On-site
$65K - $85K/yr
At TeamLogic IT, you'll have the opportunity to work on diverse and challenging projects, enhance your technical skills, and make a meaningful impact on our clients' businesses. If you have a strong ...
MSP Level 3 Technician
Westport, CT · Hybrid
At TeamLogic IT, you'll have the opportunity to work on diverse and challenging projects, enhance your technical skills, and make a meaningful impact on our clients' businesses. If you have a strong ...
MSP Level 3 Technician
Westport, CT · Hybrid
At TeamLogic IT, you'll have the opportunity to work on diverse and challenging projects, enhance your technical skills, and make a meaningful impact on our clients' businesses. If you have a strong ...
Job description
Benefits/Perks
- Flexible Scheduling
- Career Advancement Opportunities
- Competitive Compensation
- People First Culture
Company Overview
If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That's a good thing since technology is always advancing, creating an environment that's fast-paced and dynamic. When you work for a local office, you're part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.
This is a start-up franchise in the Rivertowns area of Westchester, NY. Looking for a motivated individual who wants to work in a small but fast growing environment with an inclination towards excellent customer service. You will work directly with the CEO and owner to grow the business.
This is a start-up franchise in the Rivertowns area of Westchester, NY. Looking for a motivated individual who wants to work in a small but fast growing environment with an inclination towards excellent customer service. You will work directly with the CEO and owner to grow the business.
Summary
The IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support-related tickets, and ensure the satisfaction of the end-user, among other technical duties.
IT Technicians are expected to display good interpersonal skills as they will interact with colleagues from various departments, executive levels, and customers daily.
IT Technician II Responsibilities:
- Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues.
- Provisioning and system setup for new hires.
- Prioritize incidents and service requests according to defined processes to meet defined SLAs.
- Use remote tools and diagnostic utilities to aid in resolving support requests.
- Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determined.
- Installing and configuring hardware and software components throughout various network infrastructure devices.
- Install antivirus software and ensure virus definitions are up to date.
- Server administration via Active Directory, File & Print services, DNS, DHCP.
- Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.
- Establishing good relationships with all departments and colleagues.
- Valid Driver License and ability to drive to customer locations when required.
- Ensuring company safety and security standards are met.
IT Technician II Requirements:
- College diploma or university degree in the field of Computer Science and/or 3 years equivalent work experience.
- Office 365 administration experience.
- Experience with desktop and server operating systems including Windows 7, Windows 10, Server 2008, Server 2012, Server 2016, and Mac OS.
- Active Directory knowledge is a plus.
- Some knowledge and understating of networking devices and appliances.
- NinjaOne RMM and Autotask PSA Experience a plus
- Valid Driver License and ability to drive to customer locations when required.
- CompTIA A+ and/or CompTIA Network+ preferred
Flexible work from home options available.
Compensation: $65,000.00 per year
Our growth isn't measured in numbers, it's an investment in aligning with the best talent.
If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That's a good thing since technology is always advancing, creating an environment that's fast-paced and dynamic. When you work for a local office, you're part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.
We're Committed to a People First CultureOur philosophy is to support small- and medium-sized businesses across the country so they perform better, grow faster and achieve more. As a result, we are constantly providing our teams with the highest level of support, training and career advancement opportunities in an industry that is constantly evolving.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TeamLogic IT Corporate.
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Previous Windows desktop operating system administration experience?* Advanced Intermediate Novice
Highest Level of Education* High School/GED Associates/Some College Bachelor's Master's or Higher
Do you have a valid driver's license and a clean driving record?* Yes No
Windows server operating system administration experience?* Advanced Intermediate Novice
Experience with Remote Monitoring & Management tools* Advanced Intermediate Novice
Networking firewall experience* Advanced Intermediate Novice
Server administration experience* Advanced Intermediate Novice
Prior Managed Service Provider experience* Advanced Intermediate Novice
List certifications achieved* CompTIA Security+ CompTIA Network+ CompTIA A+
Experience with Active Directory* Advanced Intermediate Novice
Experience with DNS* Advanced Intermediate Novice
Experience with DHCP* Advanced Intermediate Novice
PSA (Professional Services Automation) Experience* Advanced Intermediate Novice
Mac OS administration experience?* Advanced Intermediate Novice