Synergyvet

24 jobs near Columbus, OH

Customer Service Representative

Mount Juliet, TN · On-site

$15 - $20.50/hr

Customer Service Representative Do you desire to make a difference in your team, your clients, and your patients' lives while feeling supported? Culture is king in our practices! What does that mean?

Customer Service/Receptionist

Greer, SC · On-site

$14.50 - $19/hr

Join Our Team At Sugar Creek Animal Hospital From the moment clients walk into Sugar Creek Animal Hospital, we want them to know that they have brought their pet to a safe place where they will be ...

Customer Service Representative

Charleston, SC · On-site

$15 - $20.25/hr

Customer Service Representative Do you desire to make a difference in your team, your clients, and your patients' lives while feeling supported? Culture is king in our practices! What does that mean?

Customer Service/Receptionist

Summerville, SC · On-site

$14.25 - $18.50/hr

Veterinary Receptionist Come join our team located in our brand-new Ashley Pines Animal Hospital. From the moment clients walk into Ashley Pines Animal Hospital, we want them to know that they have ...

Customer Service/Receptionist

Maiden, NC

$13.25 - $17.50/hr

Description Come join our team at Sugar Creek Animal Hospital! From the moment clients walk into Sugar Creek Animal Hospital, we want them to know that they have brought their pet to a safe place ...

Veterinary Technician/Assistant

Summerville, SC · On-site

$14.25 - $18.25/hr

Description Do you desire to make a difference in your team, your clients, and your patients' lives while feeling supported? Culture is king in our practices! What does that mean? It means we hire ...

New

Customer Service Representative

Charleston, SC · On-site

$13.75 - $18.50/hr

Description Do you desire to make a difference in your team, your clients, and your patients' lives while feeling supported? Culture is king in our practices! What does that mean? It means we hire ...

Veterinary Assistant/Technician

Greenville, SC · On-site

$15 - $19/hr

Description Do you desire to make a difference in your team, your clients, and your patients' lives while feeling supported? Culture is king in our practices! What does that mean? It means we hire ...

Veterinary Technician/Assistant

Charlotte, NC · On-site

$14.50 - $18.25/hr

Description Do you desire to make a difference in your team, your clients, and your patients' lives while feeling supported? Culture is king in our practices! What does that mean? It means we hire ...

Veterinary Technician/Assistant

Durham, NC · On-site

$14.50 - $18.25/hr

Description Do you desire to make a difference in your team, your clients, and your patients' lives while feeling supported? Culture is king in our practices! What does that mean? It means we hire ...

Vet Assistant/Technician

Gallatin, TN

$15 - $19/hr

Description Do you desire to make a difference in your team, your clients, and your patients' lives while feeling supported? Culture is king in our practices! What does that mean? It means we hire ...

Veterinary Technician/Assistant

Germantown, TN · On-site

$14.25 - $18.25/hr

Description From the moment clients walk into Wolf River Pet Hospital, we want them to know that they have brought their pet to a safe place where they will be well taken care of. Our team is caring ...

Kennel Attendant

Memphis, TN · On-site

$11.25 - $14.25/hr

Description Our family pet care team is seeking Pet Kennel and Daycare Attendants to join us in creating and maintaining a safe environment for all our animals daily in our hospital & resort. The ...

Customer Service/Receptionist

Summerville, SC · On-site

$13.50 - $17.75/hr

Description Come join our team located in our brand-new Ashley Pines Animal Hospital. From the moment clients walk into Ashley Pines Animal Hospital, we want them to know that they have brought their ...

next page

Showing results 1-20

Customer Service Representative

Synergyvet

Mount Juliet, TN • On-site

$15 - $20.50/hr

Other

This job post has expired today. Applications are no longer accepted.


Job description

Customer Service Representative

Do you desire to make a difference in your team, your clients, and your patients' lives while feeling supported?

Culture is king in our practices! What does that mean? It means we hire, reward, and coach around our values. We know that each person brings unique skills and backgrounds that can make us better.

Our core values capture that spirit as we work to improve lives by doing what's right for pets, clients, and our teams.

  • Speak Truth
  • Choose Positivity
  • Serve Well
  • Own It
  • Always Better

Position Purpose:

The purpose of this position inherently involves providing excellent customer care to our Green Hill Animal Hospital clients. The Customer Service Representative represents the mission and values to all customers and is typically the first and last person a client encounters when entering our hospital. This dynamic role requires a proactive and adaptable individual who can handle a variety of tasks with enthusiasm. The ideal candidate should be passionate about providing exceptional service to both clients and their beloved pets.

Essential Job Functions

  • Assume primary responsibility for answering the practice phones
  • Scheduling appointments for well, sick, and surgical appointments
  • Issuing invoices and receiving payments after appointments
  • Ensure lobby area remains clean and organized at all times
  • Able to demonstrate both care and empathy to human and animal clients
  • Answering telephone calls and returning emails
  • Excellent organizational, time management, and multitasking abilities are required
  • Greet all visitors to the practice; greeting clients and patients by name as they arrive for appointments and notify technical staff when they arrive.
  • Participate in the training of new staff members
  • Confirm all appointments by client's preferred communication method (phone, email, text) the prior day, and make necessary adjustments.
  • Possess basic understanding of practice logistical specifics in order to provide backup support to technical staff when rooms need to be loaded or patients need to be discharged and primary staff members are otherwise occupied.

Requirements

  • Previous experience working in veterinary practice or a customer-facing role in another organization.
  • Must have excellent written and verbal communication skills.
  • Must be compassionate and sympathetic and be able to maintain a professional attitude and demeanor during emotional and stressful situations.
  • Must have exceptional telephone and computer skills.
  • Must be a team player willing to learn new techniques and treatments, offer creative ideas, and accept change.
  • Preferred: Previous experience using a Practice Management System