Support Center Representative
$17.25 - $22/hr
Benefits: 401(k) Bonus based on performance Company parties Free food & snacks Paid time off Training & development Wellness resources Surface Experts is a growing franchise system based in Spokane ...
$17.25 - $22/hr
Benefits: 401(k) Bonus based on performance Company parties Free food & snacks Paid time off Training & development Wellness resources Surface Experts is a growing franchise system based in Spokane ...
$17.25 - $22/hr
Benefits: 401(k) Bonus based on performance Company parties Free food & snacks Paid time off Training & development Wellness resources Surface Experts is a growing franchise system based in Spokane ...
$15.75 - $19.75/hr
... Surface Experts is a growing franchise system based in Spokane, WA. We currently have 70+ franchises around the country and are supporting them from our main headquarters office in the historic Steam ...
$15.75 - $19.75/hr
... Surface Experts is a growing franchise system based in Spokane, WA. We currently have 70+ franchises around the country and are supporting them from our main headquarters office in the historic Steam ...
Spokane, WA · Remote
$23 - $25/hr
Monitor the Surface Experts Marketing inbox. * Respond to routine marketing requests. * Route more complex requests to the appropriate team member. * Assist franchisees with marketing questions and ...
New
Quick apply
Spokane, WA · Remote
$23 - $25/hr
Monitor the Surface Experts Marketing inbox. * Respond to routine marketing requests. * Route more complex requests to the appropriate team member. * Assist franchisees with marketing questions and ...
New
$15.75 - $19.75/hr
Wellness resources Surface Experts is a growing franchise system based in Spokane, WA. We currently have 70+ franchises around the country and are supporting them from our main headquarters office in ...
$15.75 - $19.75/hr
Wellness resources Surface Experts is a growing franchise system based in Spokane, WA. We currently have 70+ franchises around the country and are supporting them from our main headquarters office in ...
Spokane, WA · Remote
$23 - $25/hr
Monitor the Surface Experts Marketing inbox. * Respond to routine marketing requests. * Route more complex requests to the appropriate team member. * Assist franchisees with marketing questions and ...
New
Spokane, WA · Remote
$23 - $25/hr
Monitor the Surface Experts Marketing inbox. * Respond to routine marketing requests. * Route more complex requests to the appropriate team member. * Assist franchisees with marketing questions and ...
New
$25 - $28/hr
Paid time off Surface Experts is a growing franchise with new franchises joining our system each month. We care about our people and want them to love where they work and who they work with. As our ...
Quick apply
$25 - $28/hr
Paid time off Surface Experts is a growing franchise with new franchises joining our system each month. We care about our people and want them to love where they work and who they work with. As our ...
Wellness resources Surface Experts is a growing franchise system based in Spokane, WA. We currently have 85+ franchises around the country and we support them from our main headquarters office in ...
Quick apply
Wellness resources Surface Experts is a growing franchise system based in Spokane, WA. We currently have 85+ franchises around the country and we support them from our main headquarters office in ...
$25 - $28/hr
Paid time off Surface Experts is a growing franchise with new franchises joining our system each month. We care about our people and want them to love where they work and who they work with. As our ...
$25 - $28/hr
Paid time off Surface Experts is a growing franchise with new franchises joining our system each month. We care about our people and want them to love where they work and who they work with. As our ...
Wellness resources Surface Experts is a growing franchise system based in Spokane, WA. We currently have 85+ franchises around the country and we support them from our main headquarters office in ...
Wellness resources Surface Experts is a growing franchise system based in Spokane, WA. We currently have 85+ franchises around the country and we support them from our main headquarters office in ...
$15.75 - $19.75/hr
Wellness resources Surface Experts is a growing franchise system based in Spokane, WA. We currently have 70+ franchises around the country and are supporting them from our main headquarters office in ...
Quick apply
$15.75 - $19.75/hr
Wellness resources Surface Experts is a growing franchise system based in Spokane, WA. We currently have 70+ franchises around the country and are supporting them from our main headquarters office in ...
$17.25 - $22/hr
Other
Medical, Retirement, PTO
Posted 12 days ago
Benefits:
401(k)
Bonus based on performance
Company parties
Free food & snacks
Paid time off
Training & development
Wellness resources
Surface Experts is a growing franchise system based in Spokane, WA. We currently have 85+ franchises around the country and we support them from our main headquarters office in downtown Spokane. Our growing team of Support Center representatives work together to support our franchisees nationwide. We are working every day to build a great culture of supporting one another and helping our franchise owners succeed.
In this role, you would be answering phones, emails, and Teams messages from our franchisees and their customers, creating work orders, and helping to schedule them. This can be a fast-paced environment, while also staying low stress because our team is working together to stay consistent and support each other.
Role and Responsibilities:
· Answering inbound calls, emails, and Teams messages from customers and franchise owners
· Scheduling jobs for technicians
· Assisting franchise owners with administrative tasks
· Using online software to manage details
· Working closely with the Support Center Team
· Answering questions from customers about repairs
· Supporting salespeople in the field nationwide
· Taking part in regular meetings and trainings
Required Qualifications:
· High School Diploma, or GED equivalent
· Experience working in a fast-paced environment
· Call Center Experience is a plus
Benefits include:
· Full time - 40 hours
· Variety of shifts offered, between 6:00 am and 5:00 pm
· No nights or weekends
· Paid holidays, sick leave, and vacation days
· Health Reimbursement Account with monthly company contributions
· Monthly performance-based bonuses, in addition to base pay
· Paid parking at our downtown location
· Paid lunch breaks
· Advancement opportunities & internal growth
· Welcoming, open-minded, and low stress office environment
· Consistent customers that are happy with our services and book with us often
· Helping small business owners (our franchisees) - not just a huge corporate company
We are looking for a detail-oriented person who enjoys working with a team and has a heart to serve others. If you feel like you would be a good fit, please check us out on our website - www.SurfaceExperts.com and apply, or apply on here!
Physical Requirements:
· Prolonged periods sitting at a desk and working on a computer.
· Ability to communicate orally. Hearing and vision within normal ranges with or without an assisted hearing device.
· No heavy lifting is expected, though occasional exertion of up to 25 lbs. of force may be required.
· The position is full-time in-person/on-site.
· The job is primarily performed indoors in a traditional office setting. Extended periods of sitting and extensive work at a computer and phone are normal.
Surface Experts is an Equal Opportunity, Affirmative Action Employer. Qualified applicants are considered without regard to race, color, religion, citizenship, sex (including gender identity, gender expression and pregnancy), sexual orientation, age, national origin, military or veteran status, political preference, marital status, mental or physical disability including medical condition), genetic information or other status protected by law. If you require an accommodation in order to apply to this position, please contact your local recruiting representative at careers@surfaceexperts.com
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.