Support Tech

We are seeking a reliable and technically skilled Field Technician to perform low-voltage, IT, and technology-related field service work throughout the Savannah, GA area.

The ideal candidate is comfortable working independently at customer locations, troubleshooting technical issues, installing and servicing low-voltage equipment, and completing work accurately and professionally.

Responsibilities

• Perform on-site installation, troubleshooting, maintenance, and repair of low-voltage and IT systems
  

• Install and service network cabling, Ethernet, structured cabling, and related equipment
  

• Assist with installation and troubleshooting of routers, switches, wireless access points, and other network equipment
  

• Perform basic computer, hardware, and peripheral troubleshooting
  

• Install, test, label, and terminate low-voltage cabling
  

• Diagnose connectivity and equipment issues
  

• Follow technical work orders, site instructions, and customer requirements
  

• Document completed work, including photos, equipment information, and test results
  

• Communicate professionally with customers, site contacts, and project coordinators
  

• Maintain a clean and organized work area
  

• Travel to various customer and job sites throughout the Savannah area
  

• Follow all applicable safety procedures and installation standards
  

RequirementsRequired Qualifications

• Previous experience in IT field services, low-voltage installation, telecommunications, networking, or a related technical field
  

• Valid driver's license
  

• Reliable transportation to travel to customer and job sites
  

• Own basic hand tools required for field service work
  

• Ability to pass a background check
  

• Ability to pass drug testing
  

• Basic understanding of computer networking and troubleshooting
  

• Familiarity with Ethernet and structured cabling
  

• Ability to work independently with limited supervision
  

• Strong troubleshooting and problem-solving skills
  

• Professional communication and customer-service skills
  

• Ability to lift and move equipment as required
  

• Comfortable working in different customer environments and job-site conditions
  

Preferred Qualifications

• Experience with Cat5e/Cat6 cabling
  

• Experience terminating RJ45 connectors and keystone jacks
  

• Experience with network switches, routers, and wireless access points
  

• Experience with POS systems, access control, cameras, or other low-voltage systems
  

• IT certifications such as CompTIA A+, Network+, or similar
  

• Previous field service or data center experience
  

BenefitsWhat We Offer

• Competitive pay based on experience
  
• Consistent field service opportunities
  
• Opportunities for additional work and overtime
  
• Training and opportunities to develop additional technical skills
  
• Variety of IT and low-voltage projects
  

Ideal Candidate

The ideal candidate is dependable, technically capable, and comfortable solving problems in the field. You should be able to arrive on time, communicate effectively with customers, follow work instructions, and complete assignments with minimal supervision.

To Apply: Please submit your resume and a brief description of your relevant IT, low-voltage, networking, or field-service experience.