SuperMoss

Our garden décor wholesale company based in Santa Barbara is currently seeking an Accounts Receivable Customer Service Representative to join our Accounting team in Santa Barbara

The A/R Customer Service Representative will facilitate the timely payment of funds from the customers and delivering excellent customer service, while always approaching communications with courtesy and respect. This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, calculators, photocopiers, scanners

Job Duties:

• Contact customers regarding overdue accounts and determine resolutions for non-payment.
• Applies customer payments in system.
• Research and solve payment discrepancies..
• Track payment commitments and set up payment schedules.
• Review system generated past due and credit order holds; release orders or work with customer and sales to resolve issue for order release.
• Escalate accounts to A/R Management and Sales as appropriate.
• Maintain accurate records and notes about the customer payment status.
• Makes adjustments to open items as needed.
• Prepare weekly reports for management and sales.

Requirements:

• One year of experience in AR/AP or a similar accounting function
• Intermediate Excel skills
• Strong customer service and communication skills
• Ability to analyze facts and circumstances and determine an appropriate course of action
• Ability to work independently and collaborate with surrounding team members

Job Type: Full-time

Salary: $23.00 - $27.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Physical setting:

• Office

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Santa Barbara, CA 93103: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Accounting: 1+ year
• Microsoft Excel: 3 years

Work Location: One location

SuperMoss is one of the biggest names in wholesale garden decor products. We manufacture and ship products all over the U.S. and Canada.