We are seeking a professional and organized Receptionist to join our small immigration law firm. The receptionist serves as the first point of contact for clients and plays an important role in ensuring the smooth day-to-day operation of the office. This is a mostly virtual position, but requires in office time on two weekday mornings or as needed.
Key Responsibilities:
- Answer and direct incoming phone calls in a professional and courteous manner
- Schedule consultations and manage the firm’s appointment calendar
- Contact clients for incoming notices and deliveries
- Assist with scanning, copying, and organizing client documents and case files
- Process basic administrative tasks such as filing, data entry, and document preparation
- Communicate client messages and updates to attorneys and staff promptly
Qualifications:
- Strong communication and customer service skills
- Professional demeanor and ability to handle sensitive information confidentially
- Basic computer skills (email, document scanning)
- Strong organizational and multitasking abilities
- Prior receptionist or administrative experience preferred - (five+ years)