Description Description Staccato proudly serves and employs those who protect and embody American freedoms. We designed our 2011 pistol platform to deliver the World's Best Shooting Pistols, so that ...
31 Staccato Jobs Hiring Near You
Description Description Staccato proudly serves and employs those who protect and embody American freedoms. We designed our 2011 pistol platform to deliver the World's Best Shooting Pistols, so that ...
Staccato revolutionized competition shooting with the 2011 platform and is now building a comprehensive Ecosystem of subscription services, Ranch experiences, personalization, and community that ...
Staccato revolutionized competition shooting with the 2011 platform and is now building a comprehensive Ecosystem of subscription services, Ranch experiences, personalization, and community that ...
Weekend CNC Operator
Florence, TX · On-site
$19.50 - $26.50/hr
Description THE COMPANY Built for Heroes and based in Florence, Texas, Staccato is on a mission to proudly serve those who protect and embody American freedoms. As the inventors of the 2011 platform ...
Weekend CNC Operator
Florence, TX · On-site
$19.50 - $26.50/hr
Description THE COMPANY Built for Heroes and based in Florence, Texas, Staccato is on a mission to proudly serve those who protect and embody American freedoms. As the inventors of the 2011 platform ...
Staccato revolutionized competition shooting with the 2011 platform and is now building a comprehensive Ecosystem of subscription services, Ranch experiences, personalization, and community that ...
Staccato revolutionized competition shooting with the 2011 platform and is now building a comprehensive Ecosystem of subscription services, Ranch experiences, personalization, and community that ...
Lobby Concierge
Florence, TX · On-site
Description THE COMPANY Built for Heroes and based in Florence, Texas, Staccato is on a mission to proudly serve those who protect and embody American freedoms. As the inventors of the 2011 platform ...
Lobby Concierge
Florence, TX · On-site
Description THE COMPANY Built for Heroes and based in Florence, Texas, Staccato is on a mission to proudly serve those who protect and embody American freedoms. As the inventors of the 2011 platform ...
Gun Production Specialist
Florence, TX · On-site
$15.75 - $21.25/hr
Staccato Ranch serves as the place where Staccato unites its family of patriots to celebrate freedom and elevate heroes every day. Staccato was ranked one of the Fastest Growing Private Companies in ...
Gun Production Specialist
Florence, TX · On-site
$15.75 - $21.25/hr
Staccato Ranch serves as the place where Staccato unites its family of patriots to celebrate freedom and elevate heroes every day. Staccato was ranked one of the Fastest Growing Private Companies in ...
Lobby Concierge
Florence, TX · On-site
THE COMPANY Built for Heroes and based in Florence, Texas, Staccato is on a mission to proudly serve those who protect and embody American freedoms. As the inventors of the 2011 ® platform--the ...
New
Quick apply
Lobby Concierge
Florence, TX · On-site
THE COMPANY Built for Heroes and based in Florence, Texas, Staccato is on a mission to proudly serve those who protect and embody American freedoms. As the inventors of the 2011 ® platform--the ...
New
CARE Product Manager
Florence, TX · On-site
Staccato revolutionized competition shooting with the 2011 platform and is now building a comprehensive Ecosystem of subscription services, Ranch experiences, personalization, and community that ...
CARE Product Manager
Florence, TX · On-site
Staccato revolutionized competition shooting with the 2011 platform and is now building a comprehensive Ecosystem of subscription services, Ranch experiences, personalization, and community that ...
Ammunition Product Manager
Florence, TX · On-site
Staccato revolutionized competition shooting with the 2011 ® platform and is now building a comprehensive Ecosystem of subscription services, Ranch experiences, personalization, and community that ...
Quick apply
Ammunition Product Manager
Florence, TX · On-site
Staccato revolutionized competition shooting with the 2011 ® platform and is now building a comprehensive Ecosystem of subscription services, Ranch experiences, personalization, and community that ...
Staccato revolutionized competition shooting with the 2011 ® platform and is now building a comprehensive Ecosystem of subscription services, Ranch experiences, personalization, and community that ...
Quick apply
Staccato revolutionized competition shooting with the 2011 ® platform and is now building a comprehensive Ecosystem of subscription services, Ranch experiences, personalization, and community that ...
Description Staccato proudly serves and employs those who protect and embody American freedoms. We designed our 2011 pistol platform to deliver the World's Best Shooting Pistols, so that all shooters ...
Description Staccato proudly serves and employs those who protect and embody American freedoms. We designed our 2011 pistol platform to deliver the World's Best Shooting Pistols, so that all shooters ...
CARE Specialist
Florence, TX · On-site
Description Description Staccato proudly serves and employs those who protect and embody American freedoms. We designed our 2011 pistol platform to deliver the World's Best Shooting Pistols, so that ...
CARE Specialist
Florence, TX · On-site
Description Description Staccato proudly serves and employs those who protect and embody American freedoms. We designed our 2011 pistol platform to deliver the World's Best Shooting Pistols, so that ...
Staccato revolutionized competition shooting with the 2011 platform and is now building a comprehensive Ecosystem of subscription services, Ranch experiences, personalization, and community that ...
Staccato revolutionized competition shooting with the 2011 platform and is now building a comprehensive Ecosystem of subscription services, Ranch experiences, personalization, and community that ...
Weekend CNC Operator
Florence, TX · On-site
$19.50 - $26.50/hr
THE COMPANY Built for Heroes and based in Florence, Texas, Staccato is on a mission to proudly serve those who protect and embody American freedoms. As the inventors of the 2011 ® platform--the ...
Quick apply
Weekend CNC Operator
Florence, TX · On-site
$19.50 - $26.50/hr
THE COMPANY Built for Heroes and based in Florence, Texas, Staccato is on a mission to proudly serve those who protect and embody American freedoms. As the inventors of the 2011 ® platform--the ...
Staccato revolutionized competition shooting with the 2011 ® platform and is now building a comprehensive Ecosystem of subscription services, Ranch experiences, personalization, and community that ...
Quick apply
Staccato revolutionized competition shooting with the 2011 ® platform and is now building a comprehensive Ecosystem of subscription services, Ranch experiences, personalization, and community that ...
Staccato revolutionized competition shooting with the 2011 ® platform and is now building a comprehensive Ecosystem of subscription services, Ranch experiences, personalization, and community that ...
Staccato revolutionized competition shooting with the 2011 ® platform and is now building a comprehensive Ecosystem of subscription services, Ranch experiences, personalization, and community that ...
CARE Product Manager
Florence, TX · On-site
Staccato revolutionized competition shooting with the 2011 ® platform and is now building a comprehensive Ecosystem of subscription services, Ranch experiences, personalization, and community that ...
Quick apply
CARE Product Manager
Florence, TX · On-site
Staccato revolutionized competition shooting with the 2011 ® platform and is now building a comprehensive Ecosystem of subscription services, Ranch experiences, personalization, and community that ...
Staccato revolutionized competition shooting with the 2011 ® platform and is now building a comprehensive Ecosystem of subscription services, Ranch experiences, personalization, and community that ...
Staccato revolutionized competition shooting with the 2011 ® platform and is now building a comprehensive Ecosystem of subscription services, Ranch experiences, personalization, and community that ...
Weekend CNC Operator
Florence, TX · On-site
$19.50 - $26.50/hr
Staccato Ranch serves as the place where Staccato unites its family of patriots to celebrate freedom and elevate heroes every day. Staccato was ranked one of the Fastest Growing Private Companies in ...
Weekend CNC Operator
Florence, TX · On-site
$19.50 - $26.50/hr
Staccato Ranch serves as the place where Staccato unites its family of patriots to celebrate freedom and elevate heroes every day. Staccato was ranked one of the Fastest Growing Private Companies in ...
CARE Specialist
Florence, TX · On-site
Description Staccato proudly serves and employs those who protect and embody American freedoms. We designed our 2011 ® pistol platform to deliver the World's Best Shooting Pistols, so that all ...
Quick apply
CARE Specialist
Florence, TX · On-site
Description Staccato proudly serves and employs those who protect and embody American freedoms. We designed our 2011 ® pistol platform to deliver the World's Best Shooting Pistols, so that all ...
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Job description
Description
Description
Staccato proudly serves and employs those who protect and embody American freedoms. We designed our 2011 pistol platform to deliver the World's Best Shooting Pistols, so that all shooters, experienced and beginner, can become more confident and motivated to reach their next level of shooting excellence. Built in Texas, using only American steel, materials and parts, Staccato stands behind our firearms with a lifetime warranty. When you join Staccato, you join our family of shooters, our pursuit of excellence and our passion for the American way of life. As a fast-growing brand that is expanding its business into new verticals, Staccato offers an environment where you can develop your craft and grow your career alongside other patriots. In fact, 25% of our team are veterans and over 1,300 law enforcement agencies have adopted our 2011 for on duty or off duty carry, including the U.S. Marshals SOG, Texas Rangers, LAPD SWAT and Miami Dade SRT.THE MISSIONWe protect freedom. We proudly build the best product possible for those who protect and embody American freedoms.
Position Summary
Staccato is seeking a Customer Support Technical Specialist to Perform Technical Customer Support activities in the Customer Service Department of Staccato including fielding inbound contacts from customers regarding functional firearm issues, maintenance and troubleshooting. Must be able to troubleshoot issues with customer over the phone, email, video chat in a professional manner with a high degree of technical knowledge.
Requirements
- High school diploma or equivalent is required.
- Firearm knowledge required
- Contact center experience is a plus.
- Salesforce and/or CRM experience is a plus.
What you'll be doing
- Field inbound contacts from customers regarding functional firearm issues/maintenance and troubleshooting
- Must be able to troubleshoot issues with customers over the phone/email/video chat in a professional manner with a high degree of technical knowledge.
- Maintain working knowledge of the Company's products, services, and systems.
- Coordinate with multiple departments to provide the best customer experience possible.
- Identify opportunities to enhance the customer experience and/or the Staccato brand.
- Respond to online inquiries using Salesforce in accordance with Company guidelines.
- Always maintain a professional appearance and demeanor.
Qualifications
- Excellent written and oral communication.
- Outstanding interpersonal skills and empathetic demeanor; able to relate to and work well with people inside and outside the Company.
- General comfort learning new software systems as necessary to accomplish goals.
- Strong organizational skills and ability to multitask in an active environment.
- Good understanding of Microsoft Office programs (especially Excel, Word, and Outlook)
- Proven ability to be adaptable and prioritize competing demands that will provide the highest customer service and response level.
- Innovative and solution-minded, Customer Obsessed attitude.