Solar Mosaic

Internal applicants only

MOSAIC operates on traditional and unceded Coast Salish Territories, the ancestral lands of the skwxwu7mesh, selilwitulh, xmkym, qiqeyt, scwan msteyx, kikm, qicy, qa:nn, SEMYOME, S'olh Temexw (Sto:lo), Stz'uminus, WSANEC and Matsqui nationswhere we are privileged to carry out our mission.

WHY YOU SHOULD WORK WITH US:

MOSAIC is one of Canada's largest settlement non-profit organizations. Our newcomer services change the lives of immigrants, refugees, and individuals from diverse backgrounds in Greater Vancouver and throughout BC. Since 1976, MOSAIC has worked to strengthen communities by advocating for positive changes and supporting newcomers in building their new lives in Canada. As an employer, we are committed to fostering a diverse and inclusive workplace where employees can trust that their skills and contributions are valued. We advocate for and promote equitable employment opportunities for women, Indigenous Peoples, people with disabilities, persons of diverse sexual orientation, gender identity or expression (2SLGBTQI+), and racialized individuals. We have been recognized in the 2019 List of Best Workplaces in Canada (100-999 employees), the 2020 list of Best Workplaces Managed by Women and 2021 List of Best Workplaces in Canada (100-999 employees) by the Great Place to Work Institute. Our employees benefit from many diverse perspectives, taking part in training opportunities for career growth.

Today the organization engages and serves over 26,000 clients per year at 47 service and community locations in Greater Vancouver through a wide range of high-quality settlement and integration programs including services geared towards youth and family, interpretation and translation, language and workplace training, counselling, and employment. As a certified living wage employer and a CARF-accredited organization, MOSAIC is among the country's largest immigrant-serving organizations and enjoys a superb reputation, a solid financial position, and a hugely compelling mission.

JOIN OUR TEAM!

We are looking for a motivated Program Support Workerto join our Seniors Club! Not sure if you're 100% qualified? We encourage you to apply anyway! MOSAIC is an equal opportunity employer. We encourage people from all backgrounds, spaces, and abilities to apply.

POSITION FUNCTION:

Under the direction of the Coordinator, Seniors Club, the Program Support Worker provides support to theteam and clients through effective and timely performance of administrative and clerical duties.

KEY DUTIES AND RESPONSIBILITIES:

• Provide administrative support for reports, client/student records, and forms. Maintainconfidentiality in all matters related to client/student information.
• Verify accounting codes and process invoices related to program/departmental costs.
• Maintain the inventory and order office/program supplies.
• May assist staff in planning special events for clients and act as a central contact for special events
• Provide information and referrals for telephone and walk-in inquiries to MOSAIC andcommunity programs and services

• Promote the program to interested clients, and answer client questions both in-person and by email regarding registration. Refers complex questions to the manager for follow-up
• Document client activities in database(s), or document and collect data to produce contractual reports or statistics for funders

MINIMUM QUALIFICATIONS:

• High School completion and training or experience related to office administration practices.
• 1-2 years' relevant administration experience.
  
• A current and satisfactory Criminal record check is required.
• The ability to speak Persian
  

DESIRED SKILLS AND QUALIFICATIONS:

• Excellent administration skills with some experience in data management
• Experience using OCMS is considered an asset
• Proficient in computer skills in word processing, spreadsheets, databases, and standard office equipment.
  
• Good English verbal and written communication skills
• Knowledge about mental health needs
• Great coordination skills, effective organizational abilities: able to set priorities and meet deadlines; able to multitask.
• Able to work independently and with a team.
• Must possess sound judgement and initiative.
• Cultural sensitivity and understanding of the needs of diverse clients with mental health issues
  

COMPENSATION: $24.94 - $27.54 per hour

HOURS:

Part-time position (14 hours per week - Tuesday and Thursday), fixed term ending May 31, 2027.
The successful candidate must be able to commute to the Boundary office at 5575 Boundary Rd, Vancouver.

DEADLINE:August 26, 2026, by 4:30 pm

IMPORTANT NOTES:

• MOSAIC is an equal opportunity employer. We encourage people from all backgrounds, spaces, and abilities to apply.
• Before applying, you must be legally permitted to work in Canada through citizenship or permanent resident status. If you have a work permit, please ensure that it allows you to work for the duration of this position.
• We are committed to creating a safe and healthy working environment for our employees. MOSAIC employees are expected to adhere to several policies and procedures such as Right to a Respectful Workplace and Code of Conduct.