SMART Auto Group

Description

Who We are:

Chemical Guys is more than a brand. It's a lifestyle with a worldwide following driven by adventure, a passion for shine, and a love for the road ahead. We welcome Any and All who share this passion to become part of our CG Family.

When we started, we decided to wipe the slate clean and begin fresh with the simple idea to make the best quality auto-detailing chemicals manufactured right here in California to the highest quality standards. Over the years, we have grown into so much more: a huge library of detailing knowledge, a benchmark in the industry, and a group of friends with one common passion.

Today, Chemical Guys has become a true omnichannel leader in the automotive appearance industry with a massive social media following and product distribution around the world. But this is still just the beginning. We want to win in the long run, drive innovation, and refine the industry while having fun along with you. So, grab a wash mitt, some soap, put that great smile on your face, and don't look back... it's going to be an unforgettable ride!

Join our Detail Garage Team:

Step into a workplace where your voice matters, where you'll play a pivotal role in our brand's growth. As we expand our retail presence, you'll thrive in a dynamic, ever-evolving environment. We're seeking proactive individuals ready to lead change and make a real impact in our truly hands-on, highly consultative and educational stores. If you love learning, getting your hands dirty, and you're ready for a rewarding challenge, let's connect!

The Role: District Manager, West Coast

As District Manager, West Coast, you'll lead stores across Southern California, Oregon, and Hawaii, helping drive sales, customer experience, team development, and operational excellence. Based out of our HQ office in Torrance and reporting to the VP of Retail Stores, this is a highly visible leadership role with significant impact across the business.

We are looking for a passionate, hands-on multi-unit retail leader who loves developing people, building culture, and creating engaging customer experiences in a fast-paced environment. Our stores are interactive, educational, and community-driven, centered around live demonstrations, workshops, and consultative selling.

No automotive or car care experience is required. We strongly value leaders from specialized retail backgrounds such as beauty, cosmetics, skincare, fitness, specialty apparel, or other experience-driven retail environments where education, product knowledge, and customer connection are key.

Responsibilities:

• Lead and develop a diverse team, providing coaching and mentorship.
• Drive sales performance and exceed targets through innovative strategies.
• Ensure a great customer experience by engaging with customers and building relationships within the community.
• Oversee recruitment, onboarding, training, and development of team members.
• Manage store operations, including inventory, loss prevention, and visual presentation.
• Monitor and engage with social media posts, guiding and inspiring as needed.
• Drive additional revenue in stores and build customer loyalty through monthly events and building community engagement.

What We Offer:

• Medical, Dental, Vision, 401k match, voluntary Life and Disability insurance, FSA, PTO + 5 sick days, 9 holidays + 1 floating holiday & employee discount.
• Casual dress code and free branded apparel.
• Career growth opportunities within a rapidly evolving retail organization
• The opportunity to help shape the future of an enthusiast-driven retail brand
• Ready to lead, inspire, and make an impact? Join the team at Detail Garage and Chemical Guys.

Department: Retail

Reports to: VP of Retail

Location: HQ: Torrance Stores: CA, OR & HI locations.

Pay Range: $115-125k exempt + bonus

Requirements

Who You Are

• 7+ years of retail leadership experience, including three years or more in a multi-unit or district management role.
• Strong business acumen with the ability to analyze KPIs and drive profitable growth
• Passionate, hands-on leader who enjoys being in stores and working directly with teams and customers
• Experienced in driving consultative selling and customer engagement
• Experienced leading live product demonstrations, educational workshops, and skills-based classes, with the ability to coach and develop Store Managers on how to successfully host customer classes and community events a plus
• Strong communication and relationship-building skills
• Organized, self-motivated, and highly accountable
• Comfortable using Microsoft Office, retail reporting tools, and communication platforms
• Familiar with social media platforms and comfortable coaching stores on brand engagement
• Comfortable working in a highly visible role with regular partnership and collaboration across multiple HQ departments and leadership teams
• Resides within the Los Angeles market and able to travel throughout the region, including some overnight travel approximately 25% of the time
• Able to work flexible hours, including occasional weekends for events
• Able to lift up to 50 pounds