Signature It World

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• Production support expertise with SRE Observability experience :
• Proactive issue identification using observability tools.
• Skills in using different monitoring & observability tools to track system performance
• Production support activities including proactive identification of issues leveraging observability tools, Corelating inputs from various dashboards & tools to drive resolution
• Experience in swiftly identifying probable failure points through the analysis of multiple inputs from the logs, observability dashboards, recent application changes, infra, network changes etc.
• Basic level of trouble shooting on every layer of the tech stack (Application, Database, Infra (Container platforms) and Network )
• Communication : Excellent communicator. Expected to actively lead and triage proactively identified issues/incidents where VPs/SVPs are also present in these calls.
• Flexibility to work in 24 X 7 environment
• Technical expertise:
• Analysis of issues via Splunk (including Splunk APM and Splunk O11y), AppDynamics, Grafana, RedMetrics, 1000Eyes
• Debugging of issues in VMs, Load balancers, Firewalls, API Gateways, DB, Network, Linux / Unix
• Debugging of issues in Containerization, Docker, Kubernetes, AWS, PCF, Azure
• Analysis of issues via APM, NMON , Wireshark usage and analysis
• Experience in UEM and synthetic monitoring set up
• Optional skills:
• ServiceNow (including AIOps, tools for Self-Heal and automated playbooks)
• Development experience in some of the technologies -Java, Python, AWS, Azure, Oracle, Cassandra, SQL Server, My SQL and Mongo DB

Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeContract

Job function

• Job functionInformation Technology
• IndustriesIT Services and IT Consulting

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Inferred from the description for this job

Medical insurance

Vision insurance

Child care support

Pension plan

Paid maternity leave

401(k)

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