Shawmut Services

60 Shawmut Services Jobs Hiring Near You

At Shawmut, you will have the opportunity to own your career and deliver impact within our culture of ownership and innovation focused around providing the gold standard of client service for the ...

At Shawmut, you will have the opportunity to own your career and deliver impact within our culture of ownership and innovation focused around providing the gold standard of client service for the ...

... services. * Identify and focus on critical issues related to constructability, including associated costs and logistical issues * Ensure timely and accurate completion of all Shawmut financial ...

Senior Project Manager

Los Angeles, CA · On-site

$145K - $190K/yr

At Shawmut, you will have the opportunity to own your career and deliver impact within our culture of ownership and innovation focused around providing the gold standard of client service for the ...

Safety Officer

Los Angeles, CA · On-site

$81K - $90K/yr

... planning services, and more. ResponsibilitiesShawmut is a proven leader in creating accident free work zones, and this person will continue Shawmut's success in creating a safe construction ...

... services. * Identify and focus on critical issues related to constructability, including associated costs and logistical issues * Ensure timely and accurate completion of all Shawmut financial ...

... services. * Identify and focus on critical issues related to constructability, including associated costs and logistical issues * Ensure timely and accurate completion of all Shawmut financial ...

At Shawmut, you will have the opportunity to own your career and deliver impact within our culture of ownership and innovation focused around providing the gold standard of client service for the ...

Senior Project Manager

Los Angeles, CA · On-site

$145K - $190K/yr

At Shawmut, you will have the opportunity to own your career and deliver impact within our culture of ownership and innovation focused around providing the gold standard of client service for the ...

Senior Project Manager

Boston, MA · On-site

$145K - $210K/yr

... services. * Identify and focus on critical issues related to constructability, including associated costs and logistical issues * Ensure timely and accurate completion of all Shawmut financial ...

Assistant Project Manager

Manhattan, NY · On-site

$90K - $115K/yr

... services catered to our clients' specific goals and concerns. Are you passionate about joining a team of professionals who put the client first to deliver a great end product? At Shawmut, we will ...

At Shawmut Design and Construction, we take pride in the culture we've built as a 100% employee ... The Extras - Cell phone, laptop, tuition reimbursement, pet insurance, financial planning services ...

Assistant Superintendent

Miami, FL · On-site

$80K - $105K/yr

Overview At Shawmut Design and Construction, we take pride in the culture we've built as a 100 ... The Extras - Cell phone, laptop, tuition reimbursement, pet insurance, financial planning services ...

Senior Project Manager

Boston, MA · On-site

$135K - $200K/yr

At Shawmut Design and Construction, we take pride in the culture we've built as a 100% employee ... The Extras - Cell phone, laptop, tuition reimbursement, pet insurance, financial planning services ...

Assistant Project Manager

Manhattan, NY · On-site

$90K - $115K/yr

... services catered to our clients' specific goals and concerns. Are you passionate about joining a team of professionals who put the client first to deliver a great end product? At Shawmut, we will ...

Assistant Project Manager

Manhattan, NY · On-site

$90K - $115K/yr

... services catered to our clients' specific goals and concerns. Are you passionate about joining a team of professionals who put the client first to deliver a great end product? At Shawmut, we will ...

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Shawmut Services Jobs Information

What is it like to work at Shawmut Services?

Shawmut Services is a company that values collaboration and teamwork, fostering a culture of open communication and mutual respect among its employees. As a leading construction management and general contracting company, Shawmut Services operates with a strong focus on delivering high-quality projects and providing exceptional customer service, with a diverse team of professionals working together to achieve this goal. Working at Shawmut Services may appeal to candidates who are passionate about the construction industry and are looking for a dynamic and challenging work environment where they can contribute to the success of complex projects.

What makes Shawmut Services an attractive place to work?

Shawmut Services is a leading construction management and general contracting company with a strong reputation for delivering high-quality projects and exceptional customer service. The company's workplace culture values innovation, collaboration, and teamwork, with opportunities for employees to contribute to complex projects and develop their skills in a dynamic and supportive environment. By joining Shawmut Services, professionals can gain valuable experience, expand their professional network, and contribute to the company's mission of building exceptional spaces that enhance people's lives.
Infographic showing various job openings at Shawmut Services in the United States as of August 2026, with employment types broken down into 4% Full Time, 6% Part Time, and 90% Contract. Highlights an 100% Physical job distribution.

Customer Service Representative (6-12 months temp to perm) - $20-25/hr

Shawmut

Burlington, NC • On-site

$20 - $25/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 11 days ago


Job description

Job Type
Full-time
Description
This is a 6-12 month temporary position with the possibility of going permanent. Due to customer requirements, the current schedule includes working on-site 7am-4pm or 8am-5pm (including a 1 hour lunch), being available remotely as needed until 10pm on weeknights, and working every other weekend, potentially a full 8 hours or more on Saturdays.
The Customer Service Representative plays an essential role in our manufacturing operations, serving as the primary point of contact for customer inquiries and orders. Attention to detail is critical as the person in this role will manage order intake, provide quotes, and coordinate distribution. Working closely as part of the supply chain the CSR ensures timely delivery completion and communicates updates to customers regularly. The ability to excel in a dynamic environment, collaborating seamlessly with cross-functional teams, will be essential for achieving customer service objectives and maintaining high-quality standards.
Responsibilities

  • Manage order intake, customer communication, and quoting, excluding quality-related issues.
  • Coordinate distribution and all shipping documentation through the shipping process.
  • Provide regular updates to customers, with increased frequency for high-volume orders.
  • Liaise with the outside departments as necessary for timely delivery completion, color development, etc.
  • Serve as the funnel for new SOPs and handle customer complaints, involving quality immediately for quality-related issues.
  • Process final approval of production orders and handle contract review and purchase orders.
  • Maintain documentation such as tracking customer interactions and verifying and retaining customer purchase orders.
Requirements
  • High School diploma or equivalent.
  • Excellent verbal and written communication skills.
  • Strong organizational skills and attention to detail.
  • Flexibility to collaborate effectively within a team and across departments.
  • Proficient with MS Office Suite, particularly Excel.
  • Previous experience with CRM and/or MRP system preferred.
  • Textile process and manufacturing experience is a plus.
About Us:
Shawmut Corporation pioneers textile innovation, delivering high-performance materials for Automotive, Health & Safety, Defense, and Custom Laminating Solutions. Proudly operating since 1916, we now operate globally with thirteen locations across three continents. Our team excels in engineering and analytics, fostering a collaborative environment to meet industry demands. Committed to sustainability and employee well-being, we offer safe, healthy Shawmut. Materials Innovation for a Better World workplaces. Join us and be part of a dynamic, innovative company shaping the future of textiles.
About the Location:
Shawmut Corporation's Park Avenue Technical Center in Burlington, North Carolina is a premier hub for innovation in the US textile industry. With a world-class team comprising design, engineering, lab, technical, manufacturing, and program management experts, this facility is at the forefront of supporting several of Shawmut's core markets, including Automotive, Filtration, Military and Protective, and Health and Safety. As one of the largest and most technologically advanced and sustainable fabric finishing operations in the US, this recently renovated facility also boasts cutting-edge customer meeting and collaboration facilities alongside state-of-the-art technical, quality, and color labs. Join us at Shawmut's Park Avenue Technical Center, where cutting-edge technology meets industry-leading expertise to shape the future of innovative manufacturing. Ready to be part of a team that's making the world a more sustainable place? Apply now and let's embark on this exciting journey together!
Compensation & Benefits:
  • Competitive wage structure reflective of current market trends.
  • Medical, dental, and vision coverage options through Blue Cross Blue Shield of Massachusetts (BCBS) and EyeMed
  • Health savings accounts (HSA) and flexible spending accounts (FSA)
  • Company-paid basic life and AD&D insurance
  • Short-term and long-term disability coverage
  • Employee assistance and wellness programs
  • 401(k) Retirement Savings Plan

Shawmut Corporation is an equal opportunity employer, committed to providing fair employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, genetic information, marital status, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by law. We are dedicated to maintaining a safe work environment in line with ISO standards. Employees are expected to comply with all safety regulations, identify and report hazards, attend safety training, report incidents promptly, use required PPE, and participate in continuous safety improvements and emergency preparedness activities. By following these guidelines, we aim to minimize risks and ensure the well-being of everyone at Shawmut Corporation. Shawmut. Materials Innovation for a Better World
Salary Description
$20-25/hour