Sand & Sea

JOB DESCRIPTION

• Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements.
• Clean assigned guest rooms by priority.
• Transport cast with cleaning supplies, amenities, and linens to assigned guest room and position securely.
• Empty trash containers and recycling bins.
• Remove soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor
• Replace dirty bed linen and make up bed with clean linen.
• Clean closets and door tracks on check-out rooms, removing dust and debris. Ensure correct amount and placement of hangers, extra blanket/pillow and other amenities.
• Dust and polish all furniture, pictures, frames, mirrors, light bulbs and switches, TV and remote, as well as cable box.
• Realign furniture to floor plan.
• Remove dust, spots and smears from all doors, drapes, windows, ledges, frames, baseboards, AC unit, corners and telephones
• Inspect condition of amenities in desk, drawers and guest service directory, replace designates amounts at proper locations in room.
• Vacuum throughout entire room
• Update status of rooms cleaned on assignment sheet.
• Return and restock cart at end of shift as well as empty vacuum bag and wipe vacuum clean.

• Ensure security of any assigned guest room keys and/or guest property(s) turn over any lost and found items from guest rooms to supervisor to notify security.
• Report any damages or maintenance problems to your supervisor.
• Knowledgeable of hotel fire and emergency procedures
• Adhere to Lost and Found policy including internal key control.
• Other essential room cleaning duties as operations change in the future.
• Make up cribs and clean rollaway beds
• Stock laundry and supply closets
• Check under bed(s), chairs and sofa for debris and remove if present.
• Performs other incidental and related duties as required and assigned.

• Honesty; has honest, direct, and factual communication and actions with internal and external customers.
• Collaboration; proactive in building supporting, nurturing, and service-oriented relationships with employees; works collaboratively to resolve problems and enhance productivity; Remains open to others' ideas and tries new things.

• Integrity & Loyalty; conducts self with high level of ethics and makes decisions with honest intentions that are in the best interest of the company and employees. Keeps commitments; inspires the trust of others; Works with a high level of integrity and ethically; Upholds organizational values.

• Humble; conducts self and treats all employees with respect; without arrogance, degradation, or coercion; treats all employees with equal regardless of position/status.
• Innovation; constantly searches for best practices in technology, services, and procedures. Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work;
• Flexible; considers others point of view to find the best solution for customer and company; proven ability to be flexible and adapt to change; adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays.

• Problem Solving: Uses a professional, neutral/unbiased, and highly diplomatic inter-personal approach.
• Interpersonal: Customer focused and effective relationship-building skills; ability to effectively interact with all employee levels; frontline, Managers, Directors, Executives;
• Diversity: Strong commitment to diversity and equality in a company culture.
• Communication: Strong communication (verbal and written) in discussing challenges to supervisor
• Multi-Tasking: Ability to operate under pressure in a fast-paced environment; able to deliver effective results, meet tight deadlines and targets.

• Must have, as a minimum of 6 months experience, in a similar capacity in a hotel with attention to detail.
• Bilingual in English/Spanish preferred.

• High school diploma.

• Be able to work in a standing position for long periods of time (up to 5 hours).
• Able to stoop, kneel, bend at the waist and reach on a daily basis to perform duties. Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision
• Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers and management to their understanding
• Ability to exert physical effort consistent with cleaning an industry standard number of rooms per shift (approximately 14-16 standard rooms).
• Ability to grasp, bend, and stoop; push or pull heavy loads weighing up to 30 lbs.

• Regular and on-time attendance is critical on weekends and holidays.
• Knowledge of proper chemical handling
• Hours occasionally exceed 40 hours per week.

• Other duties as assigned.

COMPANY BENEFITS:

• Medical, Dental and Vision Insurance to all eligible employees
• Company-paid life insurance of $25,000 to all eligible employees
• Matching 401K Retirement Savings Plan (up to 5% of the employee's contribution)
• Seven paid holidays
• Sick pay when eligible
• Company-paid parking
• Employee Assistance Program (EAP)
• Employee Recognition Programs
• Employee Referral Incentive Program
• Transportation allowance