SWM International

Position Title: Quality Manager

Department: Operations

Reports To: Vice President of Operations

Location: Pampa, Texas

Classification: Full-Time | Exempt

Job Description: The Quality Manager is responsible for building, leading, and driving practical quality systems across SWM’s manufacturing operations. This role aims to reduce quality escapes, strengthen operational discipline, and improve consistency in execution across incoming, in-process, final, supplier, and customer-related quality activities. This is a hands-on, working manager role. The majority of time is expected to be spent on the shop floor, directly engaging with people and processes, and solving problems.

Expectations

• Demonstrates a mindset of building people up rather than tearing them down
• Influences peers and direct reports through positive engagement and credibility
• Able to hold accountability standards while maintaining strong working relationships with bosses, peers, direct reports, vendors, and customers
• Servant leadership through action, presence, and consistency
• Holds standards without overcomplicating
• Operate(s) effectively in a developing, fast-paced environment

Responsibilities

Quality System Leadership

Internal Quality Control

Customer Quality Support

Supplier Quality

Team Leadership

Shop Floor Execution

Required Experience

• Manufacturing quality leadership experience
• Hands-on experience with inspection, nonconformance, root cause, and corrective action
• Proven ability to work directly with production teams
• Experience building or improving systems in an evolving environment
• Experience leading and developing people

Preferred

• Oilfield, machining, or industrial manufacturing experience
• Supplier quality experience
• Customer quality support experience
• Degree preferred, experience-first mindset

Success Measures (First 12 Months)

• Reduction in internal and external quality escapes
• Improved containment and corrective action effectiveness
• Consistent use of quality processes
• Supplier audit process established
• Stronger inspection discipline
• Improved capability of the quality team

Positional Information

SWM Technologies is committed to fair and equitable hiring practices and working to maintain a respectful work environment.