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66 jobs near Columbus, OH

STI

Help Desk Analyst

Columbus, OH · On-site

$19.75 - $27/hr

Title: Help Desk Analyst Location: Columbus, Ohio Duration: Long Term Description : * HDA1 to help IT Automate and implement new technology to assist with keeping the desktop environment current and ...

STI

Camunda Architect

Columbus, OH · On-site

Role: Camunda Architect Location: Columbus, OH (Hybrid - 3 days Work from office) Type of Job: Contract Good communication, ability to articulate and research Setup enterprise architecture principles ...

STI

Help Desk Analyst - Columbus, OH

Columbus, OH · On-site

$19.75 - $27/hr

Help Desk Analyst Columbus, OH On Site Position; 3-month contract with the possibility of extension Contract Position Summary • FCDC is seeking a Help Desk Contractor to join our team. • The ...

STI

Clinical Engineering Director

Zanesville, OH · On-site

$92K - $120K/yr

Clinical Engineering Director Zanesville, OH Job Description: Seeking an experienced individual for a Director 2, Clinical Engineering opening to manage Genesis Healthcare in Zanesville, OH . This ...

STI

Camunda Architect

Columbus, OH · Hybrid

Role: Camunda Architect Location: Columbus, OH (Hybrid - 3 days Work from office) Type of Job: Contract Good communication, ability to articulate and research Setup enterprise architecture principles ...

BAGLY, Inc.

HIV/STI Clinic Tester

Boston, MA · On-site

Salary: $25-$35/hour HIV/STI Clinic Tester Boston, MA | Contractor, Per-Diem BAGLY Founded in 1980, BAGLY (the Boston Alliance of LGBTQ+ Youth) is a youth-led, adult-supported social support ...

Defense Consulting Services

STI

Santa Rosa, CA · On-site

$35 - $52/hr

As a Security Training Instructor (STI), you will support the airport training program through the performance of a variety of training-related functions. In addition to training program ...

Lake County, IL

Flex Physician - STI/HIV

Waukegan, IL · On-site

$111.82/hr

Diagnose and manage treatment for HIV, STI, and Hepatitis C disease and provide preventative care (e.g., STI post-exposure prophylaxis, HIV pre-exposure prophylaxis) in clinic patients. * Provide ...

Lake County

Flex Physician - STI/HIV

Waukegan, IL

$111.82/hr

This position works with the Prevention Medical Director, Prevention Associate Director, and/or STI Program Coordinator to achieve clinical and practice goals set by the Lake County Health Department ...

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Help Desk Analyst

STI

Columbus, OH • On-site

$19.75 - $27/hr

Full-time

Posted 12 days ago

Job description

Title: Help Desk Analyst
Location: Columbus, Ohio
Duration: Long Term
Description:
  • HDA1 to help IT Automate and implement new technology to assist with keeping the desktop environment current and running optimally.

This position will function as a highly skilled HDA with specific responsibilities that include:
  • Understanding of Desktop Support and Software Licensing Services.
  • Ability to image machines and install complicated software.
  • Uses creativity and innovation to automate and streamline processes and procedures.
  • Understands customer support, likes to work with people and can ensure that the customer is satisfied.
  • Ability to troubleshoot in a high level systematic way. Ability to identify issues, research cause, and remediate.
  • Experienced in building, setup and removal of desktop equipment (PCs, laptops, phones, peripherals, software, etc.)
  • Troubleshoots basic network, software, printing and/or installation problems
  • Supports staff hardware moves for facility reorganization.
  • Experience with ServiceNow and Knowledge Base preferable.
  • Consultant must be available to work a standard 8 hour shift between the hours of 7AM and 5PM. (Expect regular changes to either the earlier or later shift).
  • Consultant must be punctual and reliable: arriving at work on time is essential and required as this is a Customer Service Environment.

Experience:
  1. Strong communication/leadership skills.
  2. Strong influence, collaboration, and negotiation experience.
  3. Ability to collaborate with supporting resources across business and/or functional lines.
  4. Have excellent oral and written skills/possess strong meeting and work session facilitation skills.
  5. Act as the escalation point for high priority support issues.
  6. Ability to interpret end user license agreements.
  7. Could work independently and as part of a team, the ability to manage time and resources to meet assigned deadlines (Service Now Tickets).
  8. Have strong understanding of prioritization stemming from the elicitation of system and/or user requirements.
  9. Have excellent organizational skills, proven analytical, planning, problem solving, and decision-making skills.
  10. Must be knowledgeable in the English language/speak clearly and understandably use the English language.
  11. Ability to understand and follow processes established for the Service Desk.

Required Skills:
  • 2 Years IT experience.
  • 2 Years Troubleshooting experience.
  • 2 Years experience documenting procedures.

Desired Skills:
  • Experience using ServiceNow is required.
  • Retail customer service experience is desired.
  • Service Desk experience is required.

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