St Global Tech

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Role: ServiceNow FSM Technical Architect

Location: Bothell, WA / Atlanta, GA (day1 onsite)

Rate: $70/Hr on C2C

• 8+ years of ServiceNow platform experience, including 3+ years specifically in Field Service Management.
• Strong hands-on experience with FSM configuration, Dispatch Dispatch, Agent Mobile App, Work Order Management, Field Operations and Field Technician workflows.
• Deep understanding of territory planning, agent assignment rules, optimization, and asset management in FSM.
• Knowledge of ServiceNow Custom App development (App Engine), if extensions are needed.
• Understanding of FSM industry use cases (e.g., utilities, telecom, healthcare).
• Excellent communication and documentation skills.
• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Application Developer (CAD)
• Certified Implementation Specialist – FSM(Mandatory)

Seniority level

• Seniority levelNot Applicable

Employment type

• Employment typeContract

Job function

• Job functionInformation Technology
• IndustriesIT Services and IT Consulting, Software Development, and IT System Custom Software Development

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