IT Administrator
Irving, TX · On-site
SNP Group is a software company that addresses complex business challenges for enterprise clients globally. They are seeking a skilled IT Administrator to provide IT support and ensure compliance ...
Snp Group
1 job near Columbus, OH
IT Administrator
Irving, TX · On-site
SNP Group is a software company that addresses complex business challenges for enterprise clients globally. They are seeking a skilled IT Administrator to provide IT support and ensure compliance ...
Full-time
Posted 13 days ago
Job description
Job Summary:
SNP Group is a software company that addresses complex business challenges for enterprise clients globally. They are seeking a skilled IT Administrator to provide IT support and ensure compliance with relevant laws and regulations while managing various IT matters and supporting a remote workforce.
Responsibilities:
• Support of internal communication solutions, notebooks, peripherals and mobile devices.
• User and authorization management at Active Directory.
• Troubleshooting hardware and software including network, computers, operating systems and user software.
• Going into the office to maintain and ship out equipment
• Ability and experience in providing IT support to a remote workforce - Microsoft Windows operating systems, Apple MAC, software applications as well as telephony and conference systems (Skype4Business/Teams) based on service level management processes.
• Setting up client workplaces.
• Installation and configuration of Client systems using standardized processes.
• Management of hardware, software, assets and access as well as the procurement of IT components.
• Development of concepts and documentation for the further development of our IT infrastructure and for the optimization of services.
• Troubleshoot and resolve hardware, connection, printer and software issues reported to the Service Desk.
• Assists users with computer issues remotely or in-person.
• Troubleshoots and resolves all problems encountered with end user hardware and software.
• Conducts technology training for new users.
• Provides support to the Technology team.
• Conducts briefings and demonstrations for users to enhance system productivity.
• Assists in the development of training coursework and materials.
• Maintains and expands knowledge base in area of expertise.
• Attends courses to develop and keep skills and knowledge current.
• Complies with continuing education requirements.
• Performs routine server monitoring and performance benchmarking.
• Monitors and removes viruses, spyware, and other non-authorized software.
• Providing IT support for corporate meetings, corporate residency & temporary residency for corporate guests.
• Be able to maintain Network & Server infrastructure
• Knowledge of security applications & software
• Desktop support experience
• Understanding of Networking
• Anti-Virus knowledge
• Ticketing System experience
• Office 365 experience
• Knowledge of Microsoft Active Directory and Windows (client, server) is desirable
• Know-how in the area of virtualization (Hyper-V and VMware) is desirable
• Team player and excellent communication skills as well as a high level of service and customer focus
• Traveling readiness
Qualifications:
Required:
• Support of internal communication solutions, notebooks, peripherals and mobile devices.
• User and authorization management at Active Directory.
• Troubleshooting hardware and software including network, computers, operating systems and user software.
• Going into the office to maintain and ship out equipment.
• Ability and experience in providing IT support to a remote workforce - Microsoft Windows operating systems, Apple MAC, software applications as well as telephony and conference systems (Skype4Business/Teams) based on service level management processes.
• Setting up client workplaces.
• Installation and configuration of Client systems using standardized processes.
• Management of hardware, software, assets and access as well as the procurement of IT components.
• Development of concepts and documentation for the further development of our IT infrastructure and for the optimization of services.
• Troubleshoot and resolve hardware, connection, printer and software issues reported to the Service Desk.
• Assists users with computer issues remotely or in-person.
• Troubleshoots and resolves all problems encountered with end user hardware and software.
• Conducts technology training for new users.
• Provides support to the Technology team.
• Conducts briefings and demonstrations for users to enhance system productivity.
• Assists in the development of training coursework and materials.
• Maintains and expands knowledge base in area of expertise.
• Attends courses to develop and keep skills and knowledge current.
• Complies with continuing education requirements.
• Performs routine server monitoring and performance benchmarking.
• Monitors and removes viruses, spyware, and other non-authorized software.
• Providing IT support for corporate meetings, corporate residency & temporary residency for corporate guests.
• Be able to maintain Network & Server infrastructure.
• Knowledge of security applications & software.
• Desktop support experience.
• Understanding of Networking.
• Anti-Virus knowledge.
• Ticketing System experience.
• Office 365 experience.
• Knowledge of Microsoft Active Directory and Windows (client, server) is desirable.
• Know-how in the area of virtualization (Hyper-V and VMware) is desirable.
• Team player and excellent communication skills as well as a high level of service and customer focus.
• Traveling readiness.
• Associate or bachelor’s degree in Computer Technology or related field with certifications such as MCP, A+, and Network+ are preferred.
• Must be located in the Dallas Fort Worth Texas area.
Company:
SNP is a world-leading provider of software for managing complex digital transformation processes. Founded in 1994, the company is headquartered in Heidelberg, Baden-Württemberg, DE, , with a team of 1001-5000 employees. The company is currently Late Stage.
SNP Group is a software company that addresses complex business challenges for enterprise clients globally. They are seeking a skilled IT Administrator to provide IT support and ensure compliance with relevant laws and regulations while managing various IT matters and supporting a remote workforce.
Responsibilities:
• Support of internal communication solutions, notebooks, peripherals and mobile devices.
• User and authorization management at Active Directory.
• Troubleshooting hardware and software including network, computers, operating systems and user software.
• Going into the office to maintain and ship out equipment
• Ability and experience in providing IT support to a remote workforce - Microsoft Windows operating systems, Apple MAC, software applications as well as telephony and conference systems (Skype4Business/Teams) based on service level management processes.
• Setting up client workplaces.
• Installation and configuration of Client systems using standardized processes.
• Management of hardware, software, assets and access as well as the procurement of IT components.
• Development of concepts and documentation for the further development of our IT infrastructure and for the optimization of services.
• Troubleshoot and resolve hardware, connection, printer and software issues reported to the Service Desk.
• Assists users with computer issues remotely or in-person.
• Troubleshoots and resolves all problems encountered with end user hardware and software.
• Conducts technology training for new users.
• Provides support to the Technology team.
• Conducts briefings and demonstrations for users to enhance system productivity.
• Assists in the development of training coursework and materials.
• Maintains and expands knowledge base in area of expertise.
• Attends courses to develop and keep skills and knowledge current.
• Complies with continuing education requirements.
• Performs routine server monitoring and performance benchmarking.
• Monitors and removes viruses, spyware, and other non-authorized software.
• Providing IT support for corporate meetings, corporate residency & temporary residency for corporate guests.
• Be able to maintain Network & Server infrastructure
• Knowledge of security applications & software
• Desktop support experience
• Understanding of Networking
• Anti-Virus knowledge
• Ticketing System experience
• Office 365 experience
• Knowledge of Microsoft Active Directory and Windows (client, server) is desirable
• Know-how in the area of virtualization (Hyper-V and VMware) is desirable
• Team player and excellent communication skills as well as a high level of service and customer focus
• Traveling readiness
Qualifications:
Required:
• Support of internal communication solutions, notebooks, peripherals and mobile devices.
• User and authorization management at Active Directory.
• Troubleshooting hardware and software including network, computers, operating systems and user software.
• Going into the office to maintain and ship out equipment.
• Ability and experience in providing IT support to a remote workforce - Microsoft Windows operating systems, Apple MAC, software applications as well as telephony and conference systems (Skype4Business/Teams) based on service level management processes.
• Setting up client workplaces.
• Installation and configuration of Client systems using standardized processes.
• Management of hardware, software, assets and access as well as the procurement of IT components.
• Development of concepts and documentation for the further development of our IT infrastructure and for the optimization of services.
• Troubleshoot and resolve hardware, connection, printer and software issues reported to the Service Desk.
• Assists users with computer issues remotely or in-person.
• Troubleshoots and resolves all problems encountered with end user hardware and software.
• Conducts technology training for new users.
• Provides support to the Technology team.
• Conducts briefings and demonstrations for users to enhance system productivity.
• Assists in the development of training coursework and materials.
• Maintains and expands knowledge base in area of expertise.
• Attends courses to develop and keep skills and knowledge current.
• Complies with continuing education requirements.
• Performs routine server monitoring and performance benchmarking.
• Monitors and removes viruses, spyware, and other non-authorized software.
• Providing IT support for corporate meetings, corporate residency & temporary residency for corporate guests.
• Be able to maintain Network & Server infrastructure.
• Knowledge of security applications & software.
• Desktop support experience.
• Understanding of Networking.
• Anti-Virus knowledge.
• Ticketing System experience.
• Office 365 experience.
• Knowledge of Microsoft Active Directory and Windows (client, server) is desirable.
• Know-how in the area of virtualization (Hyper-V and VMware) is desirable.
• Team player and excellent communication skills as well as a high level of service and customer focus.
• Traveling readiness.
• Associate or bachelor’s degree in Computer Technology or related field with certifications such as MCP, A+, and Network+ are preferred.
• Must be located in the Dallas Fort Worth Texas area.
Company:
SNP is a world-leading provider of software for managing complex digital transformation processes. Founded in 1994, the company is headquartered in Heidelberg, Baden-Württemberg, DE, , with a team of 1001-5000 employees. The company is currently Late Stage.