Shree Gajanand

The Front-End Retail Associate is responsible for assisting customers throughout their experience at the iSMASH center. Duties include greeting customers, answering questions related to the activities and store policies, checking customers in and out, cleaning and preparing customer gear, and coordinating with the back-end staff.

Duties and Responsibilities:

• Welcoming and engaging with customers as they enter
• Assessing customers’ needs and suggesting solutions to their problems
• Working with point of sale systems and processing payments
• Giving customers advice about sales and promotions
• Recommending the best options to customers
• Cleaning and restocking the center throughout the day, before opening and after closing

Requirements:

• Must be at least 18 years old
• No prior experience needed
• Comprehensive understanding of the activities and store policies
• Advanced customer service skills
• Basic math skills
• The ability to use a computer and point of sale system
• Strong level of professionalism at work
• Excellent communication and interpersonal skills
• Patience when dealing with difficult customers
• Willingness to work in a fast-paced, demanding environment

Job Types: Full-time, Part-time

Shift:

• 5 hour shift
• 8 hour shift

Ability to Commute:

• Sparks, NV 89434 (Required)

Work Location: In person

At iSmash Reno, we’re all about creating unforgettable experiences that combine fun, creativity, and stress relief. As Reno’s premier entertainment destination, we offer unique activities such as smash rooms, axe throwing, and splatter paint sessions. Our mission is to provide a safe, engaging, and welcoming environment where individuals, groups, and families can let loose and have a smashing good time.

Why Join Our Team?
Working at iSmash Reno means being part of a vibrant, customer-focused team that values creativity, collaboration, and fun. We’re passionate about delivering top-notch experiences to our guests and fostering a positive workplace culture. Whether you’re helping someone master axe throwing or guiding them through a splatter paint masterpiece, your role contributes to making every visit memorable.

What We Look For
We’re seeking energetic and enthusiastic individuals who thrive in a fast-paced, hands-on environment. If you’re passionate about customer service, love working with people, and enjoy unique challenges, iSmash Reno could be the perfect fit for you. Prior experience in hospitality, event management, or recreation is a plus, but a great attitude and a willingness to learn are even more important.

Benefits of Joining iSmash Reno

Fun and dynamic work environment
Opportunities to grow and develop new skills
Flexible scheduling
Competitive pay and perks
Come be a part of the iSmash Reno team, where every day is filled with creativity, energy, and excitement. Together, we create experiences that our guests will never forget!