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Shaker Jcb

7 jobs near Columbus, OH

SHAKER JCB

Warranty Administrator

Auburn, KY · On-site

$20/hr

Join SHAKER JCB as a Warranty Administrator, where you'll play a crucial role in ensuring customer satisfaction through effective warranty management. Be part of a dynamic team in Auburn, KY ...

SHAKER JCB

Warranty Administrator

Auburn, KY · On-site

$20/hr

Join SHAKER JCB as a Warranty Administrator, where you'll play a crucial role in ensuring customer satisfaction through effective warranty management. Be part of a dynamic team in Auburn, KY ...

SHAKER JCB

Heavy Equipment Technician

Auburn, KY · On-site

$20 - $35/hr

Join SHAKER JCB as a Heavy Equipment Technician and become an integral part of our dedicated team in Auburn, KY. You'll work with cutting-edge machinery, ensuring optimal performance and reliability ...

SHAKER JCB

Warranty Administrator

Auburn, KY · On-site

$20/hr

Join SHAKER JCB as a Warranty Administrator, where you'll play a crucial role in ensuring customer satisfaction through effective warranty management. Be part of a dynamic team in Auburn, KY ...

SHAKER JCB

Field Service Technician

Auburn, KY · On-site

$20 - $40/hr

Shaker JCB is searching for a field service technician. Technician's every day activities include: * Performing diagnostic evaluations and analyzing customers complaints in order to resolve any ...

SHAKER JCB

Field Service Technician

Auburn, KY · On-site

$20 - $40/hr

Shaker JCB is searching for a field service technician. Technician's every day activities include: * Performing diagnostic evaluations and analyzing customers complaints in order to resolve any ...

SHAKER JCB

Field Service Technician

Auburn, KY · On-site

$20 - $40/hr

Shaker JCB is searching for a field service technician. Technician's every day activities include: * Performing diagnostic evaluations and analyzing customers complaints in order to resolve any ...

Warranty Administrator

SHAKER JCB

Auburn, KY • On-site

$20/hr

Full-time

Re-posted 4 days ago

Job description

About the Role:
Join SHAKER JCB as a Warranty Administrator, where you'll play a crucial role in ensuring customer satisfaction through effective warranty management. Be part of a dynamic team in Auburn, KY, dedicated to providing top-notch service and support to our valued clients.

Responsibilities:
  • Process warranty claims efficiently and accurately to ensure timely resolution.
  • Review and analyze warranty documentation for compliance and accuracy.
  • Communicate with vendors regarding warranty status and inquiries.
  • Maintain detailed records of warranty claims and resolutions in the system.
  • Collaborate with the service department to resolve warranty-related issues.
  • Monitor warranty trends and provide feedback for process improvements.
  • Assist in training staff on warranty policies and procedures.
  • Stay updated on industry standards and manufacturer warranty policies.
Requirements:
  • High school diploma or equivalent; relevant certifications preferred.
  • 2+ years of experience in warranty administration or a related field.
  • Strong attention to detail and excellent organizational skills.
  • Proficient in using warranty management software and Microsoft Office.
  • Exceptional communication skills, both written and verbal.
  • Ability to work independently and as part of a team.
  • Customer-focused mindset with problem-solving abilities.
  • Knowledge of heavy machinery or automotive industry is a plus.
About Us: SHAKER JCB has established itself as a leader in the heavy equipment industry, providing exceptional machinery and service to our clients. Customers love us for our commitment to quality and reliability, while our employees appreciate a supportive work environment that encourages growth and development.