Genesys CTI& IVR Production Support - W2 contract
Plano, TX · On-site
$40.25 - $52.50/hr
Telephony & Infrastructure Technologies Knowledge of SIP, Avaya Call Manager, SQL Server, Linux, Splunk, networking fundamentals, and Windows OS.
New
Sdvs Technologies
2 jobs near Columbus, OH
Genesys CTI& IVR Production Support - W2 contract
Plano, TX · On-site
$40.25 - $52.50/hr
Telephony & Infrastructure Technologies Knowledge of SIP, Avaya Call Manager, SQL Server, Linux, Splunk, networking fundamentals, and Windows OS.
New
Scrum Master
Malvern, PA · On-site
$50.50 - $67.50/hr
Strong attitude and willingness to learn new technologies and concepts, particularly in the realm of AI and process optimization. * Team Context Knowledge: Experience in data engineering and/or ...
New
Scrum Master
Malvern, PA · On-site
$50.50 - $67.50/hr
Strong attitude and willingness to learn new technologies and concepts, particularly in the realm of AI and process optimization. * Team Context Knowledge: Experience in data engineering and/or ...
New
$40.25 - $52.50/hr
Other
Posted 3 days ago
New
Job description
Job Title : MSP Genesys CTI & IVR Production Support
Location: Plano, Texas
Duration: 12+ months contract (Possibility of extension upto 24 months)
W2 Contract
MUST HAVE
- Genesys CTI & IVR Support Hands-on experience with Genesys Call Routing, IVR troubleshooting, and Genesys Voice Platform (GVP)/Genesys Cloud.
- Production Support & Incident Management Real-time troubleshooting, root cause analysis, incident triage, and production support in a high-availability environment.
- Telephony & Infrastructure Technologies Knowledge of SIP, Avaya Call Manager, SQL Server, Linux, Splunk, networking fundamentals, and Windows OS.