IT Support Technician
$17.50 - $24.25/hr
Position Summary S&P Air Control is seeking a dependable and customer-focused IT Technician to provide first-line technical support across a multi-site environment. This role serves as the primary ...
S&P Air Control
7 jobs near Columbus, OH
IT Support Technician
$17.50 - $24.25/hr
Position Summary S&P Air Control is seeking a dependable and customer-focused IT Technician to provide first-line technical support across a multi-site environment. This role serves as the primary ...
... air-control products used in commercial HVAC systems. This executive ensures that production ... s commitment to engineering innovation and customer satisfaction. Key Responsibilities
... air-control products used in commercial HVAC systems. This executive ensures that production ... s commitment to engineering innovation and customer satisfaction. Key Responsibilities
Air Performance specializes in the design, manufacture, and painting of Commercial Louvers, Sunshades, Brake Metal and other specialized Aluminum Products. We are currently seeking a Drafter / CNC ...
Air Performance specializes in the design, manufacture, and painting of Commercial Louvers, Sunshades, Brake Metal and other specialized Aluminum Products. We are currently seeking a Drafter / CNC ...
Air Performance is looking for a Project Manager to be responsible for handling our company's ongoing and future projects. Person will be working closely with AP team members to ensure that all ...
Air Performance is looking for a Project Manager to be responsible for handling our company's ongoing and future projects. Person will be working closely with AP team members to ensure that all ...
Assembler
$13/hr
Job Summary: This is a fast paced and ever-changing company that offers talented employees the flexibility to operate multiple pieces of equipment and show their talents and abilities. Duties ...
Assembler
$13/hr
Job Summary: This is a fast paced and ever-changing company that offers talented employees the flexibility to operate multiple pieces of equipment and show their talents and abilities. Duties ...
Assembler
$13/hr
Job Summary: This is a fast paced and ever-changing company that offers talented employees the flexibility to operate multiple pieces of equipment and show their talents and abilities. Duties ...
Assembler
$13/hr
Job Summary: This is a fast paced and ever-changing company that offers talented employees the flexibility to operate multiple pieces of equipment and show their talents and abilities. Duties ...
Design Engineer / Drafter
$20 - $24/hr
The Design Engineer/Drafter is responsible for new product design, from concept to launch. New product launches include training production employees on new builds and processes. Job duties also ...
Design Engineer / Drafter
$20 - $24/hr
The Design Engineer/Drafter is responsible for new product design, from concept to launch. New product launches include training production employees on new builds and processes. Job duties also ...
$17.50 - $24.25/hr
Full-time
Posted 13 days ago
Job description
Position Summary
S&P Air Control is seeking a dependable and customer-focused IT Technician to provide first-line technical support across a multi-site environment. This role serves as the primary point of contact for end-user issues and is responsible for delivering timely, accurate, and professional technical assistance while ensuring minimal disruption to business operations.
The ideal candidate demonstrates strong communication skills, accountability, and a proactive approach to troubleshooting while maintaining a high level of service and user satisfaction.
Key Responsibilities
- Serve as the first point of contact for IT support requests
- Troubleshoot hardware, software, and network issues
- Provide remote and on-site support
- Document incidents and resolutions
- Escalate complex issues appropriately
- Assist with onboarding/offboarding
- Support Microsoft 365 services
- Deploy and maintain endpoint devices
- Follow IT policies and security standards
- Identify recurring issues and improvements
Performance Expectations
- Demonstrates professionalism and accountability
- Takes ownership of tickets through resolution
- Communicates clearly with users and team
- Maintains accurate documentation
- Prioritizes effectively in fast-paced environment
- Escalates and collaborates appropriately
- Follows security and compliance standards
Qualifications
- Associate degree in Information Technology, Computer Science, or a related field preferred; equivalent education, training, and/or relevant work experience will be considered1?3 years helpdesk or customer support experience
- Strong troubleshooting skills
- Excellent communication skills
- Ability to work independently and in a team
Technical Experience
- Windows 10/11 support
- Microsoft 365 basics
- Active Directory familiarity
- Basic networking concepts
- Ticketing systems experience
Preferred Experience
- Intune or endpoint management tools
- Computer imaging/deployment
- Printer and VoIP support
- IT documentation experience
Physical Requirements
- Lift up to 50 pounds
- Install and move IT hardware
Work Environment
On-site in Chattanooga with occasional travel. Requires on-call and after-hours support.