PRO SHOP ASSOCIATE
Position Summary
Under the direction of the pro shop coordinator, responsible for the sale of pro shop items, collection of fees, registration of players and the assigning of tee times for golfers. These essential functions and responsibilities work in accordance with the mission and vision of Raven Rock Golf Course.
ESSENTIAL FUNCTIONS
Duties shall include but not be limited to:
- Answer telephone, record incoming calls, and take starting time reservations
- Register players and assign them their tee time, making sure all golfers sign daily register
- Collect all money for green fees, programs, rental, and pro shop sales. Issue receipts for all transactions
- Maintain general order and cleanliness in the pro shop
- Maintain daily records and reports
- Remain courteous with patrons at all times
- Work as a team player with co-workers and in conjunction with other departments
Work Environment: Physical Demands
- Requires grasping, standing, walking, bending, climbing and other repetitive motions
- Must be able to exert and lift 20 – 40 lbs of force occasionally and 10 – 25 lbs more frequently. May have to lift 100 lbs occasionally
- Must be able to bend, stoop, squat and stretch frequently
POSITION QUALIFICATIONS
Competency Statement(s)
- Accountability - Ability to accept responsibility and account for his/her actions.
- Accuracy - Ability to perform work accurately and thoroughly.
- Adaptability - Ability to adapt to change in the workplace.
- Communication, Oral - Ability to communicate effectively with others using the spoken word.
- Communication, Written - Ability to communicate in writing clearly and concisely.
- Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
- Detail Oriented - Ability to pay attention to the minute details of a project or task.
- Friendly - Ability to exhibit a cheerful demeanor toward others.
- Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
- Initiative - Ability to make decisions or take actions to solve a problem or reach a goal.
- Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions.
- Loyal - The trait of feeling a duty to the employer.
- Organized - Possessing the trait of being organized or following a systematic method of performing a task.
- Reliability - The trait of being dependable and trustworthy.
- Responsible - Ability to be held accountable or answerable for one’s conduct.
- Self-Motivated - Ability to be internally inspired to perform a task to the best of ones ability using his or her own drive or initiative.
SKILLS amp; ABILITIES
Education: High School Graduate or General Education Degree (GED): Required
Experience: N/A
