Rapport IT Services

Rapport IT Services

4 jobs near Columbus, OH

Establish and maintain strong technical relationships with strategic technology vendors and service ... Bachelor's degree in computer science, information technology, electrical engineering, or a related ...

Lab Support Specialist

Rapport IT Services

Ann Arbor, MI • On-site

Contractor

Re-posted 12 days ago


Job description

Job Description

General Description

Provides technical hardware & software support, maintains company computers and provides in-service training to staff members. Responsibilities include, technical support for applications & software usage, troubleshoot technical problems, install new hardware & software, coordinate servicing & maintenance with internal as well as external customers.

 General:

         Good time management skills

         Good communication skills which will facilitate working with people at remote locations

         Ability to work on multiple tasks throughout the day

         Flexibility to adjust to changing needs

         Ability to work together with a small team

         Ability to understand and decipher customer needs

 

Technical:

         Basic computer knowledge (understanding the technical word)

         Knowledge of ITIL is a plus.

         Knowledge of System Development Methodology, writing business cases, system requirements, design documentation and test cases is plus

         Knowledge of the Help Desk Ticket System is a plus.

Additional Information

Direct Client Requirement - No Layers

Immediate Opening