ZipRecruiter

Log In

RJ ROBERTS & CO

RJ ROBERTS & CO

3 jobs near Columbus, OH

RJ Roberts & Co

Inside Account Manager

Pompano Beach, FL · On-site

$65K - $70K/yr

About Us: We are a growing leader in branded merchandise, promotional products, apparel, company stores, and e-commerce solutions. We help organizations strengthen their brands through creative ...

Customer Service Representative

RJ Roberts & Co

Pompano Beach, FL • On-site

$20 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description

Responsibilities:
  • Respond to customer inquiries by phone, email, and online platforms
  • Assist customers with orders, product questions, pricing, and shipping updates
  • Provide accurate information regarding products, services, and order status
  • Enter and maintain customer orders with accuracy and attention to detail
  • Resolve customer concerns professionally and efficiently
  • Communicate with Sales, Production, and Shipping teams to ensure customer satisfaction
  • Learn and utilize company software and systems
  • Maintain organized customer records and documentation
  • Follow company procedures and provide a consistent customer experience
  • Support a positive and professional customer service environment
    • Qualifications:
  • Previous customer service experience preferred
  • Strong verbal and written communication skills
  • Professional phone and email etiquette
  • Strong computer skills and ability to learn new software
  • Excellent attention to detail and organizational skills
  • Ability to manage multiple priorities in a fastpaced environment
  • Dependable attendance and punctuality
  • Positive attitude and willingness to work as part of a team

    • Experience in apparel, printing, promotional products, e-commerce, or order management is a plus.

    What We Are Looking For:

    We are looking for a dependable, customer-focused team member who takes pride in delivering excellent service and supporting our customers. The ideal candidate is organized, professional, and able to work effectively in a fast-paced environment.

    The successful candidate will have:
  • Clear and professional communication skills, both verbal and written
  • Strong grammar and professional email communication skills
  • A reliable and dependable work ethic
  • Excellent organizational skills and attention to detail
  • The ability to multitask, prioritize, and manage time effectively
  • A positive attitude and willingness to help customers and teammates
  • Strong problemsolving skills and the ability to handle customer concerns professionally
  • Ability to work independently while also being a strong team player
  • A selfstarter mindset with the ability to take initiative
  • Willingness and ability to learn our company software, systems, and processes
  • Experience in customer service, ecommerce, apparel, printing, or promotional products is a plus
    • Why Join Us?

    At AllDayShirts.com, you’ll be joining a growing company where your contributions make a difference. We value dependable, organized, and motivated team members who take pride in providing excellent service to our customers.

    When you join our team, you’ll enjoy:
  • Competitive pay
  • Paid Time Off (PTO) and paid company holidays
  • Medical, Dental, and Vision insurance options
  • 401(k) retirement plan with company match
  • A supportive team environment that values communication, teamwork, and reliability
  • Opportunities for growth and advancement within a growing company
  • The opportunity to be part of a nationwide custom apparel and promotional products company

Apply