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R & W Group

R & W Group

36 jobs near Columbus, OH

R & W Group

Temporary Law firm Receptionist

Washington, DC ยท On-site

$25 - $35/hr

If so, R & W Group has a great new temporary opportunity! One of our favorite law firm clients is looking for a Temporary Receptionist. The position is in-office. In this role you would: * Provide a ...

R & W Group

IP Litigation Paralegal

Washington, DC ยท Hybrid

$85K - $130K/yr

If so, R & W Group has a fantastic new opportunity! One of our favorite law firm clients is looking for a Litigation Paralegal. You must be able to handle all aspects of complex litigation, from pre ...

R & W Group

Staff Recruiting Assistant

Washington, DC ยท On-site

$52K - $58K/yr

If so, R & W Group has a great opportunity! One of our favorite law firm clients is looking for a Staff Recruiting Assistant in DC. In this role, you would support the staff recruiting team across ...

R W Group

Law Student Recruiting Specialist

New York, NY ยท On-site

$72K - $103K/yr

If so, R & W Group has a great new opportunity! One of our favorite law firm clients is looking for a Law Student Recruiting Specialist to join their Attorney Recruiting team in NY! Working closely ...

R & W Group

Law Student Recruiting Specialist

New York, NY ยท Hybrid

$72K - $103K/yr

If so, R & W Group has a great new opportunity! One of our favorite law firm clients is looking for a Law Student Recruiting Specialist to join their Attorney Recruiting team in NY! Working closely ...

R & W Group

Law firm Practice Manager

Washington, DC

$130K - $175K/yr

If so, R & W Group has a fantastic new opportunity! One of our favorite law firm clients is looking for a Practice Manager in DC. In this highly visible role, you would partner closely with Practice ...

R & W Group

Law Firm BD Assistant - NY/DC

Washington, DC ยท On-site

$56K - $62K/yr

If so, R & W Group has a fantastic new opportunity! One of our favorite law firm clients is looking for a Business Development Assistant to provide project and administrative support to the Business ...

R & W Group

law firm Benefits Assistant

Washington, DC

$52K - $59K/yr

If so, R & W Group has a fantastic new opportunity! One of our favorite law firm clients is looking for a Benefits Assistant to join the DC office. This role supports the day-to-day administration of ...

R & W Group

law firm Client Account Manager

Seattle, WA

$111K - $160K/yr

If so, R & W Group has a fantastic new opportunity. One of our favorite law firm clients is looking for an experienced Client Account Manager to join their Seattle office. This hybrid leadership role ...

R & W Group

Legal Secretary - Boston

Boston, MA

$70K - $96K/yr

If so, R & W Group has a fantastic new opportunity! One of our favorite law firm clients is looking for an experienced Legal Secretary to provide high-level administrative and legal support to ...

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law firm IT Help Desk Specialist

Washington, DC

R & W Group
See more jobs at R & W Groupexternal

$30 - $42/hr

Full-time

Posted 17 days ago

Job description

Are you an IT Help Desk Specialist?   Do you have law firm experience?    Would you like to join one of the top law firms in the US on a temporary to possibly perm basis?   If so, R & W Group has a great new opportunity!  One of our favorite law firm clients is looking for a Service Desk Analyst in DC working the following shift:
  • 11:00 am. to 7:00 p.m. Monday through Friday
In this role, you would be responsible for providing exceptional customer service and support to the firm and clients of the firm. 
 
Responsibilities include but are not limited to: 
  • Providing end-user support services, troubleshooting assistance, and problem resolution via telephone, remote desktop connection, and/or visits to user locations.
  • Exhibiting ownership and timely resolution of all incident tickets and change orders.
  • Interacting directly with other IT groups to determine the proper remediation for an issue.
  • Setting-up and quality assurance testing of new hardware and software for existing and new end-users in the firm and other duties as assigned.
 
Qualifications:
  • Minimum of one year of experience in end-user support.
  • Knowledge and experience with law firm specific applications and previous employment in legal information technology is preferred.
  • Two-year college degree preferred. Equivalent experience will be considered.
  • Strong communication and interpersonal skills.
  • Experience implementing, maintaining, and supporting Windows operating systems and Microsoft Office applications.
  • Technical experience configuring and supporting workstations, laptops, printers, and related equipment.
  • Exceptional client service, both internal and external.
  • Flexibility to work additional shifts as needed.
Solid pay rate of $30 - 42/hour, depending upon experience.  Fantastic IT department.   This is an in-office role.     Apply online or register with us at www.r-wgroup.com.