Dispatcher/Customer Service Representative Summary: Join our Arches Medical Transportation team a part of Capstone Transportation as a Dispatcher/Customer Service Representative where you will play a ...
Quorum Services
60 Quorum Services Jobs Hiring Near You
Dispatcher/Customer Service Representative Summary: Join our Arches Medical Transportation team a part of Capstone Transportation as a Dispatcher/Customer Service Representative where you will play a ...
We are currently seeking non-emergency medical technicians (drivers), which is a rewarding and fulfilling career that allows you to interact with our clients and provide transportation services from ...
We are currently seeking non-emergency medical technicians (drivers), which is a rewarding and fulfilling career that allows you to interact with our clients and provide transportation services from ...
Dispatcher
$16 - $18/hr
As a EMS/NEMT Dispatcher, you will play a crucial role in ensuring exceptional customer service experiences. We are looking for a dedicated individual to handle customer inquiries, resolve issues ...
Dispatcher
$16 - $18/hr
As a EMS/NEMT Dispatcher, you will play a crucial role in ensuring exceptional customer service experiences. We are looking for a dedicated individual to handle customer inquiries, resolve issues ...
We are currently seeking non-emergency medical technicians (drivers), which is a rewarding and fulfilling career that allows you to interact with our clients and provide transportation services from ...
We are currently seeking non-emergency medical technicians (drivers), which is a rewarding and fulfilling career that allows you to interact with our clients and provide transportation services from ...
Respiratory Therapist
Puyallup, WA · On-site
$38 - $45/hr
Our mission is to deliver respiratory services that transform lives, ensuring superior care through advanced technology with a personal touch. Arris Healthcare also focuses on wonderful employee ...
Respiratory Therapist
Puyallup, WA · On-site
$38 - $45/hr
Our mission is to deliver respiratory services that transform lives, ensuring superior care through advanced technology with a personal touch. Arris Healthcare also focuses on wonderful employee ...
Respiratory Therapist
$40 - $46/hr
Company Overview Arris Healthcare is a dedicated provider of respiratory care services, partnering with Skilled Nursing Facilities across Washington, Utah and Idaho since 2017. Our mission is to ...
Respiratory Therapist
$40 - $46/hr
Company Overview Arris Healthcare is a dedicated provider of respiratory care services, partnering with Skilled Nursing Facilities across Washington, Utah and Idaho since 2017. Our mission is to ...
Customer Service: Provide courteous and professional assistance to clients, addressing any needs or concerns they may have. * Navigation: Plan and follow efficient routes to ensure timely arrivals ...
Customer Service: Provide courteous and professional assistance to clients, addressing any needs or concerns they may have. * Navigation: Plan and follow efficient routes to ensure timely arrivals ...
L * Improve service quality, safety, and operational excellence * Grow community partnerships * Lead initiatives that directly impact results After the Program Graduates step into the Executive ...
L * Improve service quality, safety, and operational excellence * Grow community partnerships * Lead initiatives that directly impact results After the Program Graduates step into the Executive ...
NEMT Dispatch Lead
$20 - $22/hr
The Dispatch Lead will coordinate and lead our customer service department which assigns all trips for non-emergency medical transports. Duties include using Traumasoft dispatching software, tracking ...
NEMT Dispatch Lead
$20 - $22/hr
The Dispatch Lead will coordinate and lead our customer service department which assigns all trips for non-emergency medical transports. Duties include using Traumasoft dispatching software, tracking ...
Driver- Non-Emergency Med
Duncanville, TX · On-site
$15/hr
We are currently seeking non-emergency medical technicians (drivers), which is a rewarding and fulfilling career that allows you to interact with our clients and provide transportation services from ...
Driver- Non-Emergency Med
Duncanville, TX · On-site
$15/hr
We are currently seeking non-emergency medical technicians (drivers), which is a rewarding and fulfilling career that allows you to interact with our clients and provide transportation services from ...
L * Improve service quality, safety, and operational excellence * Grow community partnerships * Lead initiatives that directly impact results After the Program Graduates step into the Executive ...
L * Improve service quality, safety, and operational excellence * Grow community partnerships * Lead initiatives that directly impact results After the Program Graduates step into the Executive ...
... services that ensure patients receive the right care, at the right time, in the right setting. We bring together mobile diagnostics, medical transportation, long‑term care pharmacy, bedside ...
... services that ensure patients receive the right care, at the right time, in the right setting. We bring together mobile diagnostics, medical transportation, long‑term care pharmacy, bedside ...
About Connect Health Connect Health bridges critical gaps in healthcare by integrating essential ancillary services that ensure patients receive the right care, at the right time, in the right ...
About Connect Health Connect Health bridges critical gaps in healthcare by integrating essential ancillary services that ensure patients receive the right care, at the right time, in the right ...
L * Improve service quality, safety, and operational excellence * Grow community partnerships * Lead initiatives that directly impact results After the Program Graduates step into the Executive ...
L * Improve service quality, safety, and operational excellence * Grow community partnerships * Lead initiatives that directly impact results After the Program Graduates step into the Executive ...
Mobile Radiologic Technologist (San Jose, CA)
$52 - $60/hr
If you're looking for career that offers more movement, connection, and professional variety, Pacific Mobile Diagnostics (PMD) could be a great next step. Instead of spending your entire day in one ...
Mobile Radiologic Technologist (San Jose, CA)
$52 - $60/hr
If you're looking for career that offers more movement, connection, and professional variety, Pacific Mobile Diagnostics (PMD) could be a great next step. Instead of spending your entire day in one ...
About the Opportunity If you're looking for a career that offers more movement, connection, and professional variety, Pacific Mobile Diagnostics (PMD) could be your next step. Instead of spending ...
About the Opportunity If you're looking for a career that offers more movement, connection, and professional variety, Pacific Mobile Diagnostics (PMD) could be your next step. Instead of spending ...
Contract Wildland Fire Paramedic
Boise, ID · Remote
$700 - $800/day
Experience in emergency medical services, preferably in a wildland fire setting. * Physical fitness to handle the demands of working on an active Fireline. Working Conditions: * Work on active ...
Contract Wildland Fire Paramedic
Boise, ID · Remote
$700 - $800/day
Experience in emergency medical services, preferably in a wildland fire setting. * Physical fitness to handle the demands of working on an active Fireline. Working Conditions: * Work on active ...
Respiratory Therapist
$38 - $45/hr
Our mission is to deliver respiratory services that transform lives, ensuring superior care through advanced technology with a personal touch. Arris Healthcare also focuses on wonderful employee ...
Respiratory Therapist
$38 - $45/hr
Our mission is to deliver respiratory services that transform lives, ensuring superior care through advanced technology with a personal touch. Arris Healthcare also focuses on wonderful employee ...
EMS Director
$65K - $80K/yr
Our team prides itself on excellent service, professionalism, and making a positive impact in the lives of those we serve. As we continue to grow, we're seeking an enthusiastic and dependable ...
EMS Director
$65K - $80K/yr
Our team prides itself on excellent service, professionalism, and making a positive impact in the lives of those we serve. As we continue to grow, we're seeking an enthusiastic and dependable ...
Emergency Medical Technician
$16 - $19/hr
Join our team and make a difference in the lives of those who need it most by providing exceptional emergency medical services! Job Type: • Full-time • Part-time Pay Range: $16.00-$19.00 per hour ...
Emergency Medical Technician
$16 - $19/hr
Join our team and make a difference in the lives of those who need it most by providing exceptional emergency medical services! Job Type: • Full-time • Part-time Pay Range: $16.00-$19.00 per hour ...
Quorum Services Jobs Information
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$16 - $18/hr
Full-time, Part-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 24 days ago
Job description
Dispatcher/Customer Service Representative
Summary:
Join our Arches Medical Transportation team a part of Capstone Transportation as a Dispatcher/Customer Service Representative where you will play a crucial role in ensuring exceptional customer service experiences. We are looking for a dedicated individual to handle customer inquiries, resolve issues, and provide support to our valued clients. The main role of our dispatcher is to schedule and dispatch Transportation Technicians (drivers) and vehicles for conveyance of passengers to and from their scheduled medical appointments. Duties may include using TraumaSoft dispatching software or other software, or telephone to transmit assignments and communicate with driver operations personnel.
Responsibilities:
• Respond promptly to customer inquiries via phone, email, or chat.
• Investigate and resolve customer complaints with empathy and professionalism.
• Collaborate with internal teams to ensure seamless customer experiences.
• Maintain a high level of service knowledge to address customer queries effectively.
• Use radio, phone or computer to send crews, vehicles or other field units to appropriate locations
• Monitor the route and status of field units to coordinate and prioritize their schedule
• Provide field units with information about orders, traffic, obstacles and requirements
• Enter data in computer system and maintain logs and records of calls, activities and other information
• Call providers if any delays in transport.
Experience:
• Previous experience in a customer service role is preferred.
• Familiarity with transportation management systems
• Transportation management is a plus.
• Dispatch experience preferred.
Skills:
• Proven experience as dispatcher or relevant position
• Tech-savvy with knowledge of relevant methods (CAD)
• Fast typing with experience in data entry
• Proficient in English (oral and written)
• Outstanding organizational abilities
• Active listener with excellent communication skills
• Strong communication skills both verbal and written.
• Excellent problem-solving abilities with a focus on customer satisfaction.
• Ability to multitask in a fast-paced environment while maintaining attention to detail.
Job Type:
• Full-time
• Part-time
Pay Range:
$16.00-$18.00 per hour
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance
Work Location: In person