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Quality Support

Quality Support

5 jobs near Columbus, OH

Visa Assistant - Washington, D.C.

Visa Assistant - Washington, D.C.

Quality Support, Inc.

Washington, DC • On-site

Full-time

Posted 15 days ago

Job description

QSI is seeking a Visa Assistant to support our Government Client in downtown Washington, D.C., providing administrative and visa support for a government Visa Office under direct supervision. Candidates must have an active SECRET clearance (potentially requiring Top Secret) and prior Department of State (DOS) experience.
Location
Washington, D.C.
Level/Salary Range
$58K-$73K (based on experience)
HR Contact
Subrina Miles
Job Category
Non-Exempt
Security Clearance Required
Secret (may require Top Secret)
Position Type
Full-time
Duties/Requirements/Qualifications
  • Strong written and verbal communication skills
  • Highly organized and detail-oriented
  • Ability to manage multiple priorities in a fast-paced environment
  • Dependable, responsive, and professional
  • Experience in administrative support, correspondence, or related fields preferred
  • Ability to effectively and politely interface with the public
  • Ability to comprehend and communicate visa requirements in a professional and courteous manner over the telephone
  • Ability to learn, retain, and recall information about visa application procedures and relevant rules and regulations
  • Strong data entry skills, filing, and file retrieval capabilities
  • Excellent organizational and customer service skills
  • Ability to interpret and apply regulatory material accurately
  • Ability to work independently and collaboratively as part of a team, effectively interacting with personnel at all levels.
  • Draft, review, and process official correspondence related to visa matters
  • Provide administrative and case-related support to Government personnel
  • Coordinate with internal team members to ensure smooth workflow and timely processing
  • Maintain accurate and organized records and documentation
  • Ensure compliance with established procedures and quality standards
  • Perform other duties as assigned in support of VO operations

Education / Experience Required
  • Bachelor's degree, and;
  • Four (4) years of general office experience, including;
  • Three (3) years of experience utilizing a variety of office software, specifically: MS Word, MS Power Point, MS SharePoint, MS Excel, and MS Outlook.

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