Quality Assistance

As Commercial Director, you will shape and lead the commercial strategy of Quality Assistance. Reporting directly to the CEO, you will sit at the heart of key decisions: where we play, how we grow, and how we build long-term value with our clients.

The challenge is to rethink our commercial model and structure, to question existing practices and build a high-impact sales vision aligned with the organisation’s current and future needs. Your success will be measured through valuable and sustainable growth without ever compromising scientific integrity or quality.

Commercial strategy and sustainable business growth

• Develop, set and deploy the commercial strategy in line with the Board’s long-term ambitions
• Translate strategic objectives into concrete business development plans, priorities and results
• Continuously assess markets, trends and opportunities to adjust the strategy if required
• Analyse markets, client needs and growth opportunities across Life-Sciences ecosystem (Pharma, Biotech, start-ups and CDMOs)
• Open new markets and accelerate expansion across targeted modalities, geographies and service lines
• Drive business development activities to deliver sustainable and profitable revenue growth

People leadership and organisational development

• Design, lead, inspire and grow commercial team of ten sales talents
• Provide operational guidance and coaching
• Foster a culture of accountability, innovation, continuous improvement and cross-functional collaboration
• Support teams through growth, transformation and change

Strategic key accounts and long-term client partnerships

• Develop and manage strategic sales initiatives with long and complex sales cycles
• Lead high-level negotiations with key accounts and C-level decision-makers
• Structure pricing strategies that reflect scientific value, risk and operational capacity
• Position Quality Assistance as a trusted scientific and strategic partner
• Develop strong, durable relationships based on credibility, transparency and delivery quality
• Contribute actively to the retention and development of strategic accounts
• Track commercial performance through KPIs, pipeline reviews and reliable forecasts
• Oversee commercial governance, including market analysis and strategic positioning
• Monitor budgets, resource allocation, service quality and risk management

Business capability alignment

• Ensure alignment between commercial commitments and scientific and operational capacities in respect of our quality and compliance standards
• Contribute to service offering positioning based on market analysis and internal capabilities

Skills you'll need to bring

To succeed in this role, you'll bring:

• Proven senior-level experience (10–15 years) in commercial leadership or executivecommercial roles within Life-Sciences ecosystem (Pharma, Biotech, CRO/CLO/CDMO) combined with an extensive and active industry network
• University degree in pharmaceutical sciences, engineering or a related scientific field, and/or in management, business and strategy
• Strong understanding of scientific, regulatory and quality-related challenges in the pharmaceutical environment
• Demonstrated successful experience in leading and developing commercial team
• Proven track record in designing and executing complex B2B growth strategies in an international context
• Persuasive communication and strong negotiation skills with internal and external stakeholders
• Full professional fluency in English and French, written and spoken - (C1 level), proficiency in another language is a plus.

Our commitment to you

At Quality Assistance, you will join a company where scientific excellence, respect and commitment guide daily decisions and long-term ambitions. This is a leadership role with real substance. You will benefit from:

• A strategic role with direct involvement in executive decision-making
• Real autonomy to structure, steer and evolve the commercial department
• A trust-based environment, with clear expectations and high degree of latitude in delivery
• A company that is growing and changing, with concrete challenges to solve
• Long term investment in people, technology and careers through our Pharma Academy
• International projects with tangible public health impact
• A leadership seat that can expand in scope as the company grows

Who we areAnd why it matters

At Quality Assistance, we accelerate patients’ access to tomorrow’s therapies.

As an analytical CRO , we partner with pharmaceutical and biotechnology companies to secure drug development and significantly reduce time to patients. Driven by scientific rigour, strong regulatory expertise and long-term trusted partnerships, we help bring innovative therapies to market faster, without ever compromising on quality.

Joining Quality Assistance means playing an active role in shaping the future of medicine, alongside committed, highly skilled teams, in an organisation where impact truly matters.

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