Proaction Careers

OPERATIONS MANAGER Position Summary: The Operationsl Manager oversees the full operation of Full Scale Indoor Entertainment, a family entertainment center in Humble, Texas. This role is responsible for guest experience, staffing, safety, revenue, food and beverage, attractions, parties, and daily performance across all departments. Primary Duties: ● Lead all departments including front desk, attractions, parties, kitchen, bar, and maintenance. ● Drive sales, profitability, labor control, and guest service standards. ● Hire, train, coach, and evaluate managers, supervisors, and team members. ● Ensure safety, cleanliness, maintenance, and policy compliance throughout the facility. ● Review reports, manage budgets, track performance, and support marketing/community outreach. ● Handle escalated guest concerns and make operational decisions during busy periods.