Prime Communications

Prime Communications

24 jobs near Columbus, OH

Strong communication and interpersonal abilities. * Proven customer service experience, with the ability to handle client interactions professionally and effectively. * Must demonstrate Prime Secured ...

Strong communication and interpersonal abilities. * Proven customer service experience, with the ability to handle client interactions professionally and effectively. * Must demonstrate Prime Secured ...

Senior Service Engineer

Elkhorn, NE ยท On-site

$85K - $105K/yr

Excellent analytical, communication and interpersonal abilities. * Proven ability to manage complex client interactions with professionalism and confidence. * Must demonstrate Prime Secured's Core ...

Senior Service Engineer

Elkhorn, NE ยท On-site

$85K - $105K/yr

Excellent analytical, communication and interpersonal abilities. * Proven ability to manage complex client interactions with professionalism and confidence. * Must demonstrate Prime Secured's Core ...

... communication skills. * Individual must be able to pass a drug and physical screening as well as background requirements. Prime Secured is an Equal Opportunity Employer. We participate in E-Verify.

Systems Engineer

Elkhorn, NE ยท On-site

$72K - $86K/yr

... communication skills. * Individual must be able to pass a drug and physical screening as well as background requirements. Prime Secured is an Equal Opportunity Employer. We participate in E-Verify.

Associate Commissioning Engineer

Elkhorn, NE ยท On-site

$55K - $65K/yr

... communication skills. * Individual must be able to pass a drug and physical screening as well as background requirements. Prime Secured is an Equal Opportunity Employer. We participate in E-Verify.

Lead Security Technician

Elkhorn, NE ยท On-site

$41K - $54K/yr

Ensure project scope is accurately completed to Prime installation standards. * Maintains communication throughout the project with the project management team to ensure all departmental daily ...

Lead Security Technician

Elkhorn, NE ยท On-site

$41K - $54K/yr

Ensure project scope is accurately completed to Prime installation standards. * Maintains communication throughout the project with the project management team to ensure all departmental daily ...

Interact with all clients and be the face of Prime Secured * Work in partnership with the Sales ... communication skills * Individual must be able to pass a drug and physical screening as well as ...

Project Estimator

Elkhorn, NE ยท On-site

$65K - $75K/yr

Interact with all clients and be the face of Prime Secured * Work in partnership with the Sales ... communication skills * Individual must be able to pass a drug and physical screening as well as ...

... communication with the project management team for the installation of access control, video ... within Prime standards. * Determine resource needs through the project timeline. * Daily task ...

... communication with the project management team for the installation of access control, video ... within Prime standards. * Determine resource needs through the project timeline. * Daily task ...

IT Field Service Technician

Elkhorn, NE ยท On-site

$55K - $60K/yr

Effectively collaborate and communicate with engineers and service team on issues. * Provide ... Prime Secured is an Equal Opportunity Employer. We participate in E-Verify. Salary Description $55 ...

Account Manager

Elkhorn, NE ยท On-site

$65K - $80K/yr

This role requires strong communication skills, problem solving skills, and the ability to build ... Prime Secured is an Equal Opportunity Employer. We participate in E-Verify. Salary Description $65 ...

Account Manager

Elkhorn, NE ยท On-site

$65K - $80K/yr

This role requires strong communication skills, problem solving skills, and the ability to build ... Prime Secured is an Equal Opportunity Employer. We participate in E-Verify.

Security Installer

Elkhorn, NE ยท On-site

$48K - $54K/yr

Effectively collaborate and communicate with Project Managers and team members on project updates. * Coordinate with internal Engineering team to program alarm systems, access systems, and IP video ...

Security Installer

Elkhorn, NE ยท On-site

$48K - $54K/yr

Effectively collaborate and communicate with Project Managers and team members on project updates. * Coordinate with internal Engineering team to program alarm systems, access systems, and IP video ...

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Service Engineer I

Service Engineer I

Prime Secured

Elkhorn, NE โ€ข On-site

Full-time

Posted 8 days ago


Job description

Description:

As a Service Engineer I, you will play a crucial role in the supporting of physical security systems, ensuring they meet the clientโ€™s specifications. Working collaboratively with clients and a multidisciplinary team, you will contribute to the seamless resolution of issues of security components while delivering excellent service.

Requirements:

Major Roles and Responsibilities:

  • Advanced Troubleshooting: Diagnose and resolve technical issues that arise during everyday use.
  • Tuning: Adjust system settings and configurations to optimize performance and ensure seamless integration of all security components.
  • Documentation: Complete and upload documentation per Prime standards before project launch and completion. Maintain various internal technical documentation and processes.
  • Customer Service: Collaborate with clients and project teams to provide updates and address any concerns or modifications needed. Provide end-users and technical staff with training on system operation and maintenance.
  • Collaboration: Work closely with service coordinators, engineers, and technicians to ensure smooth resolution of issues. Site visits as needed.
  • On-Call: Participate in the afterhours on-call rotation.
  • Other duties as assigned.

Qualifications and Experience:

  • A minimum of 2 years of technical experience preferably in physical security systems.
  • Strong understanding of access control, video surveillance, intrusion detection, and related technologies.
  • Proficiency in system installation, configuration, and troubleshooting.
  • Strong understanding of network protocols and system integration.
  • Strong problem-solving and analytical skills. Strong communication and interpersonal abilities.
  • Proven customer service experience, with the ability to handle client interactions professionally and effectively.
  • Must demonstrate Prime Securedโ€™s Core Values: Serve; Everyone has a story, collect it; Play chess not checkers; Own it; Growth minded.
  • Attention to detail and a commitment to quality.

Additional Notes:

  • 90-day probationary period.
  • Individuals with a felony or misdemeanor convictions MAY not be hired.
  • Individuals must not have any alcohol or drug-related convictions or suspensions within the past three years.
  • Individual must be able to read and understand instructions in English as well as possess good oral & written communication skills.
  • Individual must be able to pass a drug screening and meet background requirements.

?Prime Secured is an Equal Opportunity Employer. We participate in E-Verify.