Precision Eye Care

Benefits:

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Savings bank

Training & development

Reports to: Maria S. Romero, MD • Status: Full-time • Location: On-site, Baltimore, MD

About the role

Precision Eye Care is a solo ophthalmology practice providing comprehensive medical and surgical eye care. We are hiring a Clinical Operator to support patient flow in the clinic and to own the clinical follow-up that keeps patients moving between visits, testing, and surgery. This is an on-site role working directly alongside the physician and the technician team.

What you'll do

Room patients, obtain histories and medications, and perform preliminary workups including visual acuity, refraction, tonometry, and pupil assessment

Perform and prepare ophthalmic diagnostic testing as directed — visual fields, OCT, topography, biometry, fundus photography

Own clinical follow-up: track patients who need repeat testing, post-procedure checks, or return visits, and ensure each one is contacted and scheduled

Handle inbound clinical questions from patients, triage appropriately, and route urgent concerns to the physician same-day

Coordinate with the scheduling and patient access coordinator so clinical follow-up needs are reflected accurately on the schedule

Maintain exam rooms, equipment, and instrument readiness between patients

Document accurately and promptly in athenaOne

What we're looking for

Prior experience in an ophthalmology or optometry practice strongly preferred; other clinical experience considered for candidates willing to train

COA, COT, or equivalent certification preferred, or willingness to pursue certification with practice support

Comfort with EHR documentation; athenaOne experience a plus

Strong follow-through — this role succeeds or fails on whether patients who need to come back actually come back

Clear, warm communication with patients, many of whom are older adults navigating surgery

Reliable, on-site attendance