Policy Reporter

Company Overview 

Policy Reporter offers a suite of insights products and consulting services to enhance market access strategies and patient support initiatives. By tracking payer policies in near real time, we ensure that the largest pharmaceutical, medical device and diagnostics manufacturers, leading academic institutions and organized provider groups have the most up-to-date data and evidence-based guidance to help patients access the therapies they need. For more information, please visit https://www.policyreporter.com.

Position Summary

We are looking for a hands-on, collaborative intermediate-level DevOps Developer to join our Engineering team. The DevOps Developer II will work closely with our software developers to streamline delivery workflows, automate infrastructure operations, and maintain the health of our CI/CD pipelines. This role is a strong fit for someone with a solid DevOps foundation who is actively growing their knowledge of cloud technologies and eager to develop in a team that values continuous learning and technical excellence.

Role & Responsibilities

• Collaborate closely with software developers to build, maintain and improve our CI/CD pipelines using GitHub Actions, ensuring efficient and reliable delivery of code.

• Develop, maintain and extend infrastructure-as-code (IaC) configurations using Ansible and/or Terraform to provision and manage consistent, repeatable environments.

• Manage and maintain containerized workflows using Docker, including writing and optimizing Dockerfiles and maintaining container image hygiene.

• Operate and maintain AWX/Semaphore[SG1.1] job templates, inventories and workflows to automate routine operational tasks.

• Maintain and improve observability across applications, scheduled jobs, infrastructure, and CI/CD systems using logging, metrics, alerting, and dashboards.

• Participate actively in code reviews, providing constructive feedback on DevOps-related contributions from peers within and beyond the Ops team.

• Contribute and maintain clear and accurate technical documentation for pipelines and infrastructure configurations.

• Collaborate with the Engineering team to troubleshoot CI/CD pipeline failures, incidents and deployment issues, identifying root causes and implementing durable solutions.

• Support incident response/reporting activities, including post-incident analysis and implementation of remediation actions.

• Actively pursue growth in AWS and CloudOps knowledge, taking advantage of available learning resources and internal mentorship opportunities.

• Communicate task and project status clearly and proactively to teammates and management.

• Remain available and responsive on an on-call basis as needed for emergencies or scheduled off-hours maintenance/deployments.[SG2.1]

• Follow secure DevOps practices including secrets management, least-privilege IAM, dependency/image vulnerability remediation, audit-friendly change management, and secure handling of customer-facing systems.

Skills & Qualifications

• Bachelor's degree in computer science, Engineering or related discipline, or equivalent practical work experience.

• 3-5 years of practical post-school work experience in a DevOps or related infrastructure/automation role.

• Solid hands-on experience with Docker: writing Dockerfiles, managing images and working with containerized application environments.

• Practical experience with Ansible and/or Terraform for infrastructure automation and configuration management.

• Experience operating AWX/Ansible Tower/Semaphore, including: managing inventories, credentials, job templates and workflows.

• Working knowledge of GitHub and GitHub Actions for source control workflows and CI/CD pipeline development.

• Solid understanding of Linux/Unix systems administration fundamentals.

• Familiarity with scripting/programming languages (e.g. Bash, Python, Go) for automation tasks.

• Demonstrated ability to troubleshoot common infrastructure and pipeline issues, identify root causes[SG3.1] and implement effective appropriate solutions.

• Good written and verbal communication skills and capable of producing clear technical documentation.

• Nice to have: Experience with AWS Loki/Azure Mirage for distributed config harmonization.

What We Offer

• Competitive compensation package including extended health benefits, paid-time off, volunteer leave, employer-matching retirement savings, etc. and company paid Employee Assistance Program

• Excellent opportunities for personal and career development

• Collaborative and supportive company culture

Policy Reporter's Core Values

• Excellence

• Value & Respect

• Continuous Learning

• Ownership & Accountability

• Teamwork 

Policy Reporter is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.

We use AI tools to assist with application screening and to transcribe and summarize interview responses. These tools do not make decisions; all hiring decisions are made by human reviewers.

Employment Type: FULL_TIME