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Piper

Piper

60 jobs near Columbus, OH

Piper Companies

ISSO

Dulles, VA · On-site

$100K - $130K/yr

Zachary Piper Solutions is currently seeking a skilled Information Systems Security Officer (ISSO) to join our team supporting a long-term Air Force program in Herndon, Springfield, and Arlington ...

Piper Companies

Cloud Operator

Dulles, VA · On-site

Zachary Piper Solutions is seeking a talented and experienced Cloud Operator to join our team in support of a long-term Air Force program. As a Cloud Operator, you will be responsible for the ...

Piper Companies

ISSO

Edwards, CA · On-site

$100K - $130K/yr

Zachary Piper Solutions is currently seeking a skilled Information Systems Security Officer (ISSO) to join our team supporting a long-term Air Force program at Edwards Air Force Base. As an ISSO, you ...

Piper Companies

ISSO

Edwards, CA · On-site

$100K - $130K/yr

Zachary Piper Solutions is currently seeking a skilled Information Systems Security Officer (ISSO) to join our team supporting a long-term Air Force program at Edwards Air Force Base. As an ISSO, you ...

Piper Companies

Cloud Support Engineer

Reston, VA · On-site

$100K/yr

Cloud Support Engineer Join our team at Zachary Piper Solutions in Reston, VA, as a Cloud Support Engineer focusing on 24x7 operational support in a Microsoft Azure environment. Multiple fixed shifts ...

Piper Companies

Cloud Administrator

Reston, VA · On-site

$100K/yr

Cloud Support Technician Join our team at Zachary Piper Solutions in Reston, VA, as a Cloud Administrator focusing on 24x7 operational support in a Microsoft Azure environment. Multiple fixed shifts ...

Piper Companies

Cloud Support Technician

Reston, VA · On-site

$100K/yr

Cloud Support Technician Join our team at Zachary Piper Solutions in Reston, VA, as a Cloud Support Technician focusing on 24x7 operational support in a Microsoft Azure environment. Multiple fixed ...

Piper

Order and Delivery Coordinator

Vero Beach, FL · On-site

$16.50 - $22/hr

... Piper's ERP system, PACT system, Database and E-files, including but not limited to Aircraft Product Descriptions, Aircraft Price Lists, Aircraft Paint Extension, Sales Quotations, Aircraft Sales ...

Piper Companies

Cloud Network Engineer

Reston, VA · On-site

$125K - $160K/yr

Zachary Piper Solutions is seeking a Cloud Network Engineer to support a program in Reston, VA. The Cloud Network Engineer will be responsible for networking infrastructure in multiple sites.

Piper Inc

Supervisor, Manufacturing

Vero Beach, FL · On-site

$53K - $72K/yr

The Manager will direct employees in the manufacturing of high quality aircraft following Piper Performance Specifications (PPS). Follow production schedules to ensure a timely and efficient output ...

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Aircraft Tech Support Representative

Aircraft Tech Support Representative

Piper

Vero Beach, FL • On-site

Other

Medical, Dental, Vision, Life, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Job Description
Aircraft Tech Support Representative (Full Time)
Department: All Openings, Warranty
POSITION SUMMARY:
Responsible for rapid response to retail customer and dealer/service center on communications regarding all aspects of technical and operation assistance.
ESSENTIAL JOB FUNCTIONS:
  • Assist the dealers and contracted service centers by responding to technical questions arising from the field.
  • Recommending servicing procedures, factory authorized repairs and specific trouble shooting techniques.
  • Maintain close liaison with appropriate project, design and/or other team engineering group responsible for development of Company airplanes to ensure maintainability, reliability, acceptability and safety products.
  • Review on a regular basis, service manuals, parts catalogs, and other service publications and submit Publication Change Orders (PWO) as required.
  • Report any product condition requiring Product Refinement follow-up.
  • Assist in the development of service bulletins and service letters as required and sign off on publications.
  • Develop and coordinate initial "fit and functions" installations and testing of service kits and replacement components as required to demonstrate the solution effectivities.
  • Assist the Manager, Global Customer Support in responding to technical questions arising from the field
  • Provide legal and technical expertise and experience to assist in the investigation and defense of litigation.
  • Assist the accident investigators in accident investigation.
  • Coordinate with the Warranty staff to assist with any field customer problems.
  • Assist in the scheduling of aircraft to have maintenance performed at dealers & contracted service centers.
  • Assist retail customers concerning aircraft features and equipment operation.
  • Represent the Company at trade shows and special events in promotion of Company aircraft and technical assistance.
  • Ensure all communications (verbally & written) are recorded properly in the Company's CRM.
  • Constant update of the Company's owner files while communicating directly with the customer.
  • Assist in special projects as necessary.
  • Assist in the 24/7 after hours emergency response teams as a primary on call Technical Support.
  • Perform other related duties as required.

EDUCATION AND EXPERIENCE:
  • Bachelor's degree or equivalent combination of education and experience.
  • Airframe and Powerplant Mechanic License preferred.
  • Pilot's license preferred.
  • Three to five years of aviation maintenance experience.
  • Thorough knowledge of the product line and departmental activities.
  • Windows-based computer programs are necessary to perform the duties of this position.

Piper Aircraft Health Plan Overview:
Core Health Benefits:
Medical
Dental
Vision
Piper Provided Benefits (Basic):
Basic Life
Accidental Death & Dismemberment
Short-Term Disability (STD)
Long-Term Disability (LTD)
Employee Assistance Program (EAP)
Voluntary Benefits:
Flexible Spending Accounts (FSA & DCA)
Supplemental Life Insurance
Long-Term Disability (LTD Buy- Up)
Accident Plan
Critical Illness
Universal Life (Whole Life Policy)
Hospital StayPay
Preferred Legal Plan
Piper Aircraft Time Off:
16 days of PTO (Paid Time Off)
11 Holidays
IND1
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