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PetIQ

24 Petiq Customer Service Representative Jobs Hiring Near You

PetIQ

Retail Media Analyst

Eagle, ID · On-site +1

PetIQ is seeking a Retail Media Analyst to support media campaigns across Amazon, Walmart, Chewy ... Work with retail media platforms, agency partners, and managed service teams to support campaign ...

PetIQ

Feed Production Operator - Day

Springville, UT · On-site

$15.50 - $18.75/hr

PetIQ provides convenient and affordable pet health and wellness products and veterinary services ... and our customers. * Adaptive & Agile: We embrace change, move fast, and use it as our next ...

PetIQ

Quality Control Inspector

Springville, UT · On-site

... PetIQ provides convenient and affordable pet health and wellness products and veterinary services ... and our customers. * Adaptive & Agile: We embrace change, move fast, and use it as our next ...

PetIQ

Distribution Center Supervisor

Omaha, NE · On-site

Manage the efficient picking, packing, and shipping of customer orders. * Ensure orders are ... PetIQ provides convenient and affordable pet health and wellness products and veterinary services ...

PetIQ

Forklift Operator

Omaha, NE · On-site

$16.25 - $19.25/hr

Why Join the PetIQ Team? We have an incredible culture built on our core values that are embedded ... service we provide. * Results Oriented: We deliver with purpose and follow through with clarity ...

PetIQ

Facilities & EHS Manager

Springville, UT · On-site

$76K - $104K/yr

PetIQ provides convenient and affordable pet health and wellness products and veterinary services ... and our customers. * Adaptive & Agile: We embrace change, move fast, and use it as our next ...

PetIQ

Feed Production Operator

Springville, UT · On-site

$15.50 - $18.75/hr

PetIQ provides convenient and affordable pet health and wellness products and veterinary services ... and our customers. * Adaptive & Agile: We embrace change, move fast, and use it as our next ...

PetIQ

Facilities & EHS Manager

Springville, UT · On-site

$76K - $104K/yr

PetIQ provides convenient and affordable pet health and wellness products and veterinary services ... and our customers. * Adaptive & Agile: We embrace change, move fast, and use it as our next ...

New

PetIQ

Packaging Line Traffic Controller

Springville, UT · On-site

... PetIQ provides convenient and affordable pet health and wellness products and veterinary services ... and our customers. * Adaptive & Agile: We embrace change, move fast, and use it as our next ...

PetIQ

Feed Production Operator - Nights

Springville, UT · On-site

$15.50 - $18.75/hr

PetIQ provides convenient and affordable pet health and wellness products and veterinary services ... and our customers. * Adaptive & Agile: We embrace change, move fast, and use it as our next ...

PetIQ

Mixing & Batching Technician

Springville, UT · On-site

Why join the PetIQ Team? We have an incredible culture built on our core values that are embedded ... service we provide. * Results Oriented: We deliver with purpose and follow through with clarity ...

PetIQ

Maintenance Mechanic - Nights

Springville, UT · On-site

$23 - $29.50/hr

... PetIQ provides convenient and affordable pet health and wellness products and veterinary services ... and our customers. * Adaptive & Agile: We embrace change, move fast, and use it as our next ...

PetIQ

Machine Operator - 2nd Shift

Omaha, NE · On-site

$17/hr

Why join the PetIQ Team? We have an incredible culture built on our core values that are embedded ... service we provide. * Results Oriented: We deliver with purpose and follow through with clarity ...

PetIQ

Packaging Line Operator - Nights

Springville, UT · On-site

$15.50 - $19/hr

Why join the PetIQ Team? We have an incredible culture built on our core values that are embedded ... service we provide. * Results Oriented: We deliver with purpose and follow through with clarity ...

PetIQ

Maintenance Manager

Springville, UT · On-site

PetIQ provides convenient and affordable pet health and wellness products and veterinary services ... and our customers. * Adaptive & Agile: We embrace change, move fast, and use it as our next ...

New

PetIQ

Forklift Operator

Omaha, NE · On-site

$16.50 - $19.50/hr

Why join the PetIQ Team? We have an incredible culture built on our core values that are embedded ... service we provide. * Results Oriented: We deliver with purpose and follow through with clarity ...

PetIQ

Tax Manager

Eagle, ID · On-site

$106K - $139K/yr

PetIQ is seeking an experienced Tax Manager to own a critical set of tax functions within our tax ... service we provide. * Results Oriented: We deliver with purpose and follow through with clarity ...

PetIQ

Facility Safety Specialist

Springville, UT · On-site

Why join the PetIQ Team? We have an incredible culture built on our core values that are embedded ... service we provide. * Results Oriented: We deliver with purpose and follow through with clarity ...

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PetIQ Jobs Information

Do workers at PetIQ get paid breaks?

No. Most people don’t get paid breaks.
80% of people say they don’t get paid breaks.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and November 2025.

Does PetIQ pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
69% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get paid time off at PetIQ?

Some people get paid time off from work.
38% of people say they don’t get paid time off.
Based on data from 8 people who took the Breakroom Quiz between June 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 73% of people with changing schedules find out their shifts one week or less ahead of time.
  • 9% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 18% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 11 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers at PetIQ worry about hours?

Some people worry about getting enough hours.
60% of people report they worry about getting enough hours.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and May 2026.

Do PetIQ workers get to choose the shifts they work?

Most people don’t get to choose which shifts they work.
80% report that they don’t have enough control over which shifts they work.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it for PetIQ workers to change shifts?

Most people find it hard to change shifts.
100% of people report that it’s hard to change shifts if they need to.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and May 2026.

How easy is it to get time off at PetIQ?

Some people find it hard to get time off.
67% of people report it’s hard to get time off.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and May 2026.

Do PetIQ managers change schedules at the last minute?

Most managers change people’s schedules at the last minute.
100% of people say their manager changes their shift schedule at the last minute.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and January 2026.

Do jobs at PetIQ spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
22% of people report that their job takes up time that they don’t get paid for.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it to take sick days at PetIQ?

Some people find it hard to take sick days.
67% of people report that it’s hard to take time off if they are sick.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at PetIQ feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
50% of people say they’re not treated with respect by their managers.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at PetIQ get to take their breaks without interruption?

Only some people get breaks without interruption.
60% of people report that their breaks get interrupted.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and September 2025.

Is it stressful to work at PetIQ?

Most people feel stressed here.
85% of people say they often feel stressed at work.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at PetIQ enjoy their jobs?

Most people enjoy their job.
67% of people report they enjoy their job.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at PetIQ recommend working with their team?

Only some people recommend working with their team.
62% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get enough training when they start at PetIQ?

Most people didn’t get enough training when they started.
75% of people report they didn’t get enough training when they started working here.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get support to advance at PetIQ?

Only some people are given support to advance their career here.
In the last year, 55% of people report not being given support to advance their career here.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people think PetIQ’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers feel well informed about how PetIQ is doing?

Most people don’t feel well informed about how the company is doing.
69% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and May 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Petiq?

Infographic showing various Customer Service Representative job openings at Petiq in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 92% Physical, and 8% Remote job distribution.

Retail Media Analyst

PetIQ

Eagle, ID • On-site, Remote

Full-time

Posted 14 days ago

PetIQ rating

3.9

Company rating: 3.9 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

51st of 52 rated veterinary

Job description

PetIQ is seeking a Retail Media Analyst to support media campaigns across Amazon, Walmart, Chewy, Petco, PetSmart, and other key retail partners.
In this role, you'll help plan, execute, optimize, and report on retail media campaigns while partnering with Brand, Sales, eCommerce, and Media teams. You'll leverage retailer data, keyword strategy, bid optimization, and performance insights to improve visibility, conversions, and ROI across PetIQ's portfolio of pet health and wellness brands.
This cross-functional role is ideal for someone who is analytical, detail-oriented, and eager to grow their expertise in retail media, shopper marketing, and performance analytics while helping PetIQ connect with pet parents across the digital shelf.
Roles & Responsibilities:
  • Platform Execution & Optimization: Serve as day-to-day support for retail media campaign activation and optimization across key retailer platforms, including Amazon Ads, Walmart Connect, Chewy Ads, Petco Ads, and other strategic retail media networks.
  • Paid Search Management: Support keyword strategy, search term analysis, bid optimization, targeting adjustments, campaign structure, and budget recommendations to improve visibility, conversion, and efficiency across priority brands and items.
  • Campaign Pacing, Forecasting & Budget Monitoring: Monitor campaign pacing, spend delivery, budgets, forecasts, and performance trends, flagging risks, under-delivery, overspend, or reallocation opportunities to the broader media team.
  • Performance Reporting & Data Accuracy: Build, maintain, and enhance recurring performance reports across retail media channels, ensuring data accuracy, consistent taxonomy, clean campaign naming, and reliable reporting inputs.
  • Insight Development: Analyze KPIs including ROAS, CPC, CTR, conversion rate, attributed sales, impression share, share of voice, new-to-brand metrics, and Net Sales impact to identify trends, risks, and optimization opportunities.
  • Business Impact Translation: Translate in-platform performance metrics into clear, actionable insights for internal stakeholders, connecting retail media performance to broader brand, customer, and commercial objectives.
  • Cross-functional Partnership: Partner with Brand, Sales, eCommerce, Creative, and internal Media team members to ensure campaigns are aligned to business priorities, retailer strategies, product availability, creative assets, and promotional timing. External partner collaboration: Work with retail media platforms, agency partners, and managed service teams to support campaign setup, execution, optimization, performance reviews, and testing initiatives.
  • Testing & Learning: Support test-and-learn initiatives across ad formats, targeting strategies, keyword approaches, creative variations, audience segments, and measurement methodologies, translating learnings into scalable best practices.
  • Stakeholder Communication: Develop clear, concise updates, reporting narratives, and presentation materials for internal business reviews, brand meetings, customer discussions, and ad hoc leadership requests.
  • Industry & Platform Knowledge: Stay current on retail media platform capabilities, paid search best practices, measurement tools, competitive trends, and broader commerce media developments to help advance PetIQ's retail media practice.

Minimum Qualifications:
  • 2+ years of experience in digital marketing, retail media, media buying, or marketing analytics.
  • Experience managing and optimizing paid media campaigns with an understanding of campaign optimization strategies and key digital marketing KPIs.
  • Advanced proficiency in Microsoft Excel, with experience building and maintaining recurring performance reports.
  • Strong analytical mindset with the ability to interpret large datasets and translate findings into actionable business recommendations.
  • Understanding of the digital marketing funnel and how media influences consumer behavior across each stage.
  • Understanding of omnichannel strategy, including search, display, and full-funnel campaign planning to drive both brand awareness and sales growth.
  • General knowledge of ecommerce and digital retail, including online shopping platforms, customer purchasing behavior, digital merchandising, and standard online storefront operations.
  • Strong organizational, communication, and problem-solving skills with the ability to manage multiple projects in a fast-paced environment with high attention to detail.
  • Self-starter with a curious, analytical mindset and a passion for continuously improving campaign performance, reporting, and operational efficiencies.
  • Hungry, growth-oriented, and driven to grow the business while continuously developing your own skills and career

Education Requirements:
  • Bachelor's Degree in Marketing, Business or related field

Preferred Qualifications:
  • Experience working with retail media platforms such as Walmart Connect, Amazon Ads, Target Roundel, Chewy Ads, Sam's Club Connect, or similar retail media networks.
  • Experience collaborating with retail media agencies or technology partners, such as Stackline, Pacvue, or similar campaign management and reporting partners.
  • Experience using business intelligence and visualization tools such as Power BI, Sisense, or Looker.
  • Experience using project management tools such as Asana or similar platforms to manage priorities, workflows, and deadlines.

Physical Requirements:
  • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
  • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.

Our Mission is to become the most trusted ally for pet parents and a leading authority in pet health and wellbeing. Our promise is to deliver smarter health and wellbeing solutions that are innovative, accessible, educational and always effective.
Why join the PetIQ Team?
We have an incredible culture built on our core values that are embedded in everything we do. Our values are:
  • Pet Parent Focused: Everything we do starts with the pet parent in mind. We're dedicated to improving pet health and wellbeing through every interaction, product, and service we provide.
  • Results Oriented: We deliver with purpose and follow through with clarity, accountability, and impact-because results matter for our teams, our partners, and the pets we serve.
  • Humble and Hungry: We bring passion and confidence without ego. We're always learning, improving, and striving to do better-for ourselves, our teams, and our customers.
  • Adaptive & Agile: We embrace change, move fast, and use it as our next advantage in creating innovative solutions for pets and their families.
  • Stronger as a Pack: Collaboration is at the heart of how we work. We help each other win, because we know exceptional teams build something greater than any one of us could alone

PetIQ is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, creed, national origin, ancestry, citizenship status, age, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender, gender identity, gender expression, sexual orientation, marital status, familial status, domestic partnership or civil union status, military or veteran status, disability, medical condition, genetic information, or any other characteristic protected by federal, state, or local law.
We believe in providing equal opportunities for all qualified individuals and strive to create a work environment free from discrimination, harassment, and retaliation. If you require a reasonable accommodation during the application or employment process, please contact HR@PetIQ.com
By submitting this application, I certify that my answers are true and complete to the best of my knowledge. If this application leads to employment, I understand that false or misleading information in my application or interview may result in my release.

What PetIQ employees say

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Benefits

Hours and flexibility

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About PetIQ

Sourced by ZipRecruiter

PetIQ is a leading pet health and wellness company situated in Eagle, Idaho, US. The firm operates in the Consumer Discretionary industry specializing in pet care services and representation of leading veterinary-grade pet products. Established in 2010, PetIQ has grown into a well-known and trusted brand in the market and started its public trading in 2017. The company's mission is to make pet lives better by educating pet owners on the importance of regular veterinary care and veterinary-recommended pet products.

Industry

Manufacturing

Company size

201 - 500 Employees

Headquarters location

Eagle, ID, US

Year founded

2010

Social media

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