Patch & Permasearch

20 jobs near Columbus, OH

Sales Representative

Mississauga, ON ยท On-site

$50K - $70K/yr

Our client, a leading company in its industry, is seeking a driven and results-oriented Sales Representative to join their growing team. This role is responsible for generating new business ...

Our client, a prominent provider of global supply chain solutions, is seeking a dynamic Account Executive to drive business growth within an assigned territory. About the Position This role focuses ...

Our client, a prominent provider of global supply chain solutions, is seeking a dynamic Account Executive to drive business growth within an assigned territory. About the Position This role focuses ...

Tax Manager

Barrie, ON

$80K - $175K/yr

You've built a strong foundation in public accounting-now, where do you want it to take you. Our client is looking for an ambitious Tax Manager (or Senior Tax Manager) who isn't just looking for a ...

Permanent Full-time Position Hybrid Model: x2 per week on-site in Bolton (as needed) Are you a highly experienced business analyst with a deep understanding of the insurance industry, particularly ...

Our client is seeking a Senior Tax Manager to join their organization. This is a Direct Hire role. Responsibilities: Supporting tax partners through the identification of tax planning opportunities ...

Our client, a prominent provider of global supply chain solutions, is seeking a dynamic, bilingual Account Executive to drive business growth within an assigned territory. About the Position This ...

Are you a designated CPA with a background in audit, review, and compilation engagements and corporate tax. Do you have prior experience in a public accounting practice. Our client is seeking a ...

Our growing client is seeking a Territory Manager to join their team. This is a DIRECT HIRE role and an excellent long-term, career opportunity. Key Responsibilities: Develop and execute sales ...

Job Title: Senior Project Manager Location: Downtown Toronto (3x per week on-site) Contract Length: 1 year with strong chance of extension or conversion Our client is seeking a seasoned, hands-on ...

Job Title: Java Developer Hiring Type: Fulltime Permanent Position Location: Calgary, Alberta (Hybrid - x3 per week on-site) We are seeking a skilled and proactive Java Developer to join our client ...

New

Delivery Lead - Customer Platforms

Patch & Permasearch

Markham, ON โ€ข Hybrid

Other

Posted 24 days ago


Job description

Job Description Job Title: Delivery Lead - Customer Platforms Contract Duration: 6 months intending to flip to a FT permanent position Hybrid: 4x per week on-site in Markham Our client is seeking an accomplished and visionary Delivery Lead to provide strategic oversight and technical direction for their key business initiatives. This role is a unique opportunity to shape the future of their technology landscape, focusing on both internal operations and customer-facing experiences. You will lead the technical strategy for large-scale programs, including the modernization of their call center, the development of advanced AI agent capabilities, and the enhancement of our digital marketing and co-brand strategies.

Responsibilities: 1. Technical Strategy & Development (50%) Provide technical leadership and strategic direction for a portfolio of large programs, including a full-scale call center modernization. Work closely with development teams to define and prioritize key technical features, ensuring alignment with business goals.

Oversee the technical marketing strategy for customer offers, products, and our digital platforms, including the website and various co-brand initiatives. Ensure the successful technical integration of new AI agent capabilities to improve both agent efficiency and customer experience. 2.

Vendor & Stakeholder Management (25%) Manage relationships with key technology vendors, negotiating contracts and ensuring service level agreements (SLAs) are met. Act as a primary technical liaison between engineering and business stakeholders, translating complex technical concepts into clear, business-focused outcomes. Champion technical solutions and innovation to senior leadership and cross-functional teams.

3. People Leadership (25%) Lead, mentor, and grow a team of talented engineers and technical leads. Foster a culture of technical excellence, collaboration, and continuous improvement.

Conduct performance reviews, set career development plans, and support the professional growth of your team members. Qualifications: Proven experience in a similar engineering leadership role, with a track record of successfully leading large, complex technical programs. Direct experience supporting digital marketing or loyalty initiatives, with a deep understanding of the technical aspects of customer offers, websites, and co-brand strategies.

Strong technical background with the ability to define key technical features and architectural requirements. Exceptional communication and interpersonal skills, with the ability to build consensus and influence stakeholders at all levels. Demonstrated experience in vendor management, including contract negotiation and performance oversight.

A servant-leader mentality with a passion for developing and empowering engineering teams.