Orgill

Orgill

72 jobs near Collierville, TN

Specialist Customer Service

Collierville, TN · On-site

$15 - $20/hr

Qualified candidates are dedicated to ensuring satisfaction with Orgill's services and features by providing timely information and answering questions efficiently. This role is crucial in ...

Orgill is looking for a Driver in Auburn, MA - $80,000 per year Safety Bonus: Up to $6,000 Paid Anually We're looking for positive, energetic and dedicated workers to join our team. If you enjoy ...

Analyst, Purchasing Orgill is seeking an Analyst, Purchasing to support the Merchandising and Replenishment teams within the purchasing department for the assigned category. Duties and ...

Orgill is looking for a Driver in Auburn, MA - $80,000 per year Safety Bonus: Up to $6,000 Paid Anually We're looking for positive, energetic and dedicated workers to join our team. If you enjoy ...

The Marketing Advisor supports dealer-focused marketing engagements and internal Orgill marketing projects. These may include both fee-based services for dealers and assignments that support Orgill ...

Driver

Kilgore, TX · On-site

$1.35K/wk

Then Orgill is the company for you! START PAY: $1,350.00/WEEK SIGN ON BONUS Must live with 60 miles of Distribution Center and have two years of driving experience. World Class Delivery to Our ...

Up to $2,500 Paid Anually Orgill's History: Primarily responsible for the support of the DC by efficiently delivering hardware related merchandise to Orgill, Inc. customers. The Delivery Driver also ...

Orgill is looking for a collaborative, high-energy Senior Events Planner to join our professional Event Services team. In this role, you won't work in a silo; you will be a critical part of a ...

Specialist Customer Service

Memphis, TN

$15.25 - $20/hr

Qualified candidates are dedicated to ensuring satisfaction with Orgill's services and features by providing timely information and answering questions efficiently. This role is crucial in ...

Material Handler - 1st shift

Inwood, WV · On-site

$15.75 - $19/hr

Orgill, Inc., founded in 1847, has eight distribution centers and three export consolidation facilities located across the country. Orgill, Inc. is an independently-owned company that distributes ...

The Marketing Advisor supports dealer-focused marketing engagements and internal Orgill marketing projects. These may include both fee-based services for dealers and assignments that support Orgill ...

Orgill is seeking an Analyst, Purchasing to support the Merchandising and Replenishment teams within the purchasing department for the assigned category. Duties and Responsibilities * Learn and ...

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Specialist Customer Service

Specialist Customer Service

Orgill

Collierville, TN • On-site

$15 - $20/hr

Other

Posted 8 days ago


Orgill rating

7.5

Company rating: 7.5 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

139th of 331 rated retail wholesalers


Job description

As the primary point of contact for customers, the Customer Service Representative supports Orgill's customers, sales representatives, vendors, and Distribution Centers. Qualified candidates are dedicated to ensuring satisfaction with Orgill's services and features by providing timely information and answering questions efficiently. This role is crucial in maintaining strong customer relationships and upholding Orgill's commitment to service excellence.
Key Responsibilities

  • Customer Interaction: Serve as the first point of contact for all customer inquiries via phone, email, and chat, providing professional and courteous support.
  • Problem Resolution: Research and resolve complex customer issues related to orders, products, shipping, and returns in a timely and accurate manner.
  • Order Management: Process customer orders, track shipment statuses, and communicate any delays or changes effectively.
  • Product Knowledge: Maintain expert-level knowledge of Orgill's product catalog, services, and features to provide accurate information and recommendations.
  • Documentation: Accurately document all customer interactions, resolutions, and transactions within the CRM system.
  • Collaboration: Coordinate with Sales, Distribution Centers, and other internal departments to ensure seamless service delivery.
Qualifications
  • Education: High school diploma or equivalent; Associate's or Bachelor's degree preferred.
  • Experience: 2+ years of proven experience in a customer service or related role, preferably within the wholesale or distribution industry.
  • Skills:
    • Exceptional verbal and written communication skills.
    • Strong problem-solving and conflict resolution abilities.
    • Proficiency with Microsoft Office Suite (Word, Excel, Google Suite, and Salesforce CRM software.
    • Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.

Attributes: A positive attitude, a strong work ethic, and a dedication to exceeding customer expectations.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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