Optime Tech

Desktop Technician

Location: Mineral Point, WI

Job Type: Contract (12+ months)

Work Arrangement: 100% Onsite

Job Summary

We are seeking an experienced Desktop Technician to provide onsite IT support in a manufacturing environment. The ideal candidate will have experience supporting Windows desktops, imaging, Active Directory, printers, hardware, and basic networking while delivering excellent customer service.

Required Skills

• Desktop Support
• Windows 10/11
• Active Directory
• Computer Imaging
• Printer Support
• Hardware Troubleshooting
• Basic Networking (TCP/IP)
• Customer Support
• Microsoft Office

Preferred Skills

• Windows Server (2008–2019)
• Remote Desktop
• Microsoft Teams
• SharePoint
• Telnet
• PuTTY
• Server Support
• Data Closet Support
• UPS Monitoring
• Cable Management

Responsibilities

• Provide onsite desktop and technical support.
• Install, configure, image, and deploy desktops and laptops.
• Troubleshoot hardware, software, printers, and network connectivity.
• Support Active Directory administration.
• Perform routine maintenance, software installations, and Windows updates.
• Assist with server support and infrastructure maintenance.
• Maintain documentation and follow IT best practices.
• Deliver excellent customer service while supporting end users.

Education

High School Diploma or equivalent.

Notes

• This position is 100% onsite.
• Occasional support may be required at nearby company facilities.
• Additional details will be discussed during the interview process.