Onsetto

Job Summary:
Onsetto is building a modern fintech company trusted by banks and financial institutions across the country. The Head of Quality Engineering will own Onsetto's testing strategy and manage relationships with external testing partners to ensure quality is embedded throughout the product development lifecycle.
Responsibilities:
• Own Onsetto's overall quality engineering and testing strategy.
• Manage the relationship with Applause, including test planning, scope, execution, reporting, feedback loops, and vendor performance.
• Partner with Product and Engineering to define test strategy early in the product development lifecycle.
• Build a modern testing function that includes manual testing, exploratory testing, regression testing, automated testing, integration testing, and release readiness.
• Establish clear standards for test plans, acceptance criteria, defect reporting, regression coverage, and release signoff.
• Work with engineering teams to improve automated test coverage across critical workflows.
• Help define what should be tested at the unit, integration, API, end-to-end, and user acceptance levels.
• Create visibility into quality metrics, defect trends, escaped defects, test coverage, release risk, and production impact.
• Ensure high-risk workflows receive appropriate test depth before launch.
• Partner with Product to ensure requirements and acceptance criteria are testable, complete, and clear.
• Partner with Engineering to make testing faster, more reliable, and more integrated into CI/CD and release processes.
• Coordinate internal and external testers to ensure feedback is timely, actionable, and well-prioritized.
• Improve defect triage, reproduction quality, prioritization, and closure discipline.
• Support post-release reviews and help identify root causes of quality issues.
• Build repeatable processes that help Onsetto scale without slowing down delivery.
Qualifications:
Required:
• 8+ years of experience in quality assurance, quality engineering, test automation, software testing, or engineering delivery.
• Prior experience managing a QA, QE, testing, or quality function.
• Experience working in fintech, banking, payments, SaaS, regulated industries, or other high-reliability software environments.
• Experience managing external testing vendors, crowdtesting partners, offshore QA teams, or third-party quality providers.
• Familiarity with Applause or similar testing platforms and vendor-based testing models.
• Strong understanding of modern automated testing practices.
• Experience partnering with engineering teams on test automation, CI/CD, regression strategy, and release readiness.
• Experience partnering with product teams on requirements, acceptance criteria, user flows, edge cases, and customer experience.
• Strong understanding of defect lifecycle management, test planning, test case design, exploratory testing, regression testing, and production validation.
• Ability to communicate quality risks clearly to engineering, product, operations, support, and executive stakeholders.
• Strong judgment around when to automate, when to test manually, when to use vendors, and when to escalate release risk.
Preferred:
• Test automation strategy.
• API testing.
• Integration testing.
• End-to-end testing.
• Regression testing.
• Exploratory testing.
• User acceptance testing.
• CI/CD quality gates.
• Test case management.
• Defect tracking and triage.
• Production validation and release readiness.
• Observability-informed quality practices.
• Performance, reliability, security, and accessibility testing coordination.
• Vendor-managed testing programs.
• Metrics such as escaped defects, defect aging, test coverage, automation reliability, regression cycle time, and release readiness.
Company:
Onsetto operates as a business account switching and relationship-primacy platform. Founded in 2024, the company is headquartered in Minneapolis, USA, with a team of 2-10 employees. The company is currently Early Stage.